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Added 5 mins ago
SAP HR - Senior HCM TIME Consultant
IBM
Calgary, AB
$79,800 to $125,400 CAD / year
Full-time
Ensure seamless integration between SAP Time Management and related modules, including Payroll, Personnel Administration, Organizational Management, and Employee Central.
Added 5 mins ago
Salesforce Administrator
SOTI
Mississauga, ON
Full-time
Support administration of Salesforce including fields, layouts, reports, dashboards, and security.
Added 5 mins ago
Human Resources Generalist
Publicis Media
Toronto, ON · Greater Toronto Area, Canada
$65,000 to $75,000 CAD / year
Full-time
Maintain accurate HRIS data and partner with the HR Coordinator to troubleshoot absence management, vacation, and time-off system issues.
Added 5 mins ago
Community Disability Worker: Full Time Monday to Friday Evenings
Robin Hood Association
Sherwood Park, AB
$17.44 to $21.56 CAD / hour
Full-time
…Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together (CET) Standards and…
Added 5 mins ago
SAP HR - Senior HCM TIME Consultant
IBM
Bedford, NS
$79,800 to $125,400 CAD / year
Full-time
Ensure seamless integration between SAP Time Management and related modules, including Payroll, Personnel Administration, Organizational Management, and Employee Central.
Added 5 mins ago
Kit Assembler
Trudell Healthcare Solutions Inc.
London, ON
Full-time
Added 7 mins ago
Senior Audio Visual Technician
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
…lighting, streaming, and production systems. The role also supports system maintenance, equipment readiness, vendor coordination, documentation, and technician training to ensure consistent…
Added 7 mins ago
Director, Long-term Care
The Government of Nova Scotia
Halifax, NS
…leaders, we’re committed to continually improving the support system for seniors and others requiring home care, long-term care and other community-based…
Added 7 mins ago
Senior Accountant
Credit Union Central of Manitoba
Winnipeg, MB
$68,613 to $83,985 CAD / year
Full-time
…statements. In addition, the Senior accountant will oversee administration of financial software systems, including user management and system…
Added 7 mins ago
HR Generalist
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
Maintain accurate HRIS data and partner with the HR Coordinator to troubleshoot absence management, vacation, and time-off system issues.
Added 23 mins ago
Field Service Representative 1
L3Harris Technologies
Halifax, NS
Knowledge in IT System Administration an asset;
Added 23 mins ago
Store Pricing Coordinator
London Drugs Limited
Gibsons, BC
$18.25 to $21.58 CAD / hour
Other
Perform regular system backups as per the established procedures and schedule
Added 23 mins ago
Manager, Capital Markets Product Control
Royal Bank of Canada
Toronto, ON
Full-time
Experience with trading system migration and change management
Added 23 mins ago
Manager, Business Enterprise Systems
Wealthsimple Technologies
Remote, Canada
Full-time · Remote
…million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is…
Added 36 mins ago
Billing Manager
Compass Group Canada
Mississauga, ON
Full-time
Identify process improvement opportunities through automation and system enhancements.
Added 36 mins ago
Workday Analyst
Tilray Brands, Inc.
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
…operational and service excellence in regard to HR data and system functions. This role will primarily support with Human Capital Management (HCM) system administration, processing and…
Added 36 mins ago
Registered Practical Nurse (RPN) - Temp PT (10 Months)
The Hospice of Windsor and Essex County
Leamington, ON
$30.99 to $35.81 CAD / hour
Temporary
Provide direct, hands-on-care, including medication administration and advanced wound care/treatments as prescribed; maintain patient caseload within CNO scope of practice.
Added 36 mins ago
Registered Practical Nurse (RPN) - Temp PT (10 Months)
The Hospice of Windsor and Essex County
Leamington, ON
$30.99 to $35.81 CAD / hour
Temporary
Provide direct, hands-on-care, including medication administration and advanced wound care/treatments as prescribed; maintain patient caseload within CNO scope of practice.
Added 36 mins ago
Senior ServiceNow Engineer
EQ Bank
Toronto, ON
Full-time
Collaborate with cross-functional teams, including system administrators, business analysts, and external vendors, to deliver integrated solutions.
Added 36 mins ago
Analyst - PC Support, Information Technology - JWS (35hrs)
Halton District School Board
Burlington, ON
Full-time
…with the Terms and Conditions of Employment for management and administration support…
Added 36 mins ago
PMO Project Coordinator
Marcon
Langley (District), BC · Langley, BC
$70,000 to $90,000 CAD / year
Full-time
Maintain project configurations, user permissions, directories, and system integrity across active projects.
Added 37 mins ago
Systems Technician
Bulkley Valley Credit Union
Smithers, BC
Added 37 mins ago
Canada Switchgear Field Service Representative II
Vertiv
Mississauga, ON
…on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service…
Added 37 mins ago
Specialist, Operational Readiness
Metrolinx
Toronto, ON
Full-time
…Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major…
Added 37 mins ago
Billing Specialist, National Billing Delivery Centre
KPMG
ON · Toronto, Ontario
Full-time
Combination of education/experience in data processing, business, and administration.

Simon Fraser University

Business Systems Analyst

Burnaby, BC, Canada

Apply by: Sep 29, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Academic Management Systems, part of IT Services at SFU, partners with Faculties and Faculty Relations to deliver systems that support academic operations. We are agile, cross-functional teams of analysts, developers, and QA specialists who thrive on collaboration, innovation, and continuous improvement. Our focus is building user-centered IT solutions that simplify processes, improve efficiency, and enhance the SFU experience for faculty and staff.

SFU is embarking on a three-year digital transformation through the Integrated Faculty Management System (IFMS) program. This initiative will modernize and unify workflows across faculty and administrative domains, supporting long-term improvements in academic administration and advancing the university’s mission.

About the Role

The Business Systems Analyst supports service operations for SFU’s faculty systems, including ETRACS. The role leads the analysis and resolution of production issues, assesses service requests, identifies root causes, coordinates system fixes and enhancements, and develops operational and knowledge base documentation and user training. Working closely with users and cross-functional technical teams, the BSA helps maintain reliable services, improve operational processes and deliver timely, user-focused solutions within a collaborative Agile environment.

The ideal candidate brings investigative curiosity and experience supporting complex enterprise systems, with strong skills in business analysis, troubleshooting, workflow analysis, documentation, training and stakeholder engagement. They can investigate issues, identify root causes and propose practical solutions within an established, highly integrated system. This role requires end-to-end systems thinking across service requests, incident resolution, enhancements, testing and release readiness. Success depends on sound judgment, clear communication and the ability to balance immediate operational needs with sustainable improvements that consider existing functionality and dependencies. A strong understanding of software development processes, integrated systems and service operations is essential.

Full Job Description

Qualifications

Bachelor’s degree in Computer Science, Business Administration, Management Information Systems or a related discipline, with four years of related experience, including experience in business analysis, working with enterprise-level applications in a large, complex, technically focused environment, or an equivalent combination of experience, certification and education.

In-depth understanding of policies governing academic and human relations, collective agreements, academic planning, reporting, budget management, research and teaching in order to lead academic systems development and data services.
Excellent business analysis skills, with a proven ability to successfully conduct business and systems process analysis and design at a complex level to ensure solutions meet long-term business strategies
Strong project management skills, with proven ability to successfully manage multiple tasks
Excellent customer service, interpersonal, teamwork, and mentorship skills
Excellent analytical reasoning, problem solving, time management, and organizational skills

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

An additional 7% pay in lieu of benefits & 8% vacation pay
Employer paid extended health & dental plans
Professional development funds (minimum contract period of 1 year)
Hybrid-work program for eligible positions

Additional Information

The assignment end date is December 31, 2028.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [email protected].

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More about this job

Responsibilities

The Business Systems Analyst leads the analysis and resolution of production issues while coordinating system fixes and enhancements for academic management systems. They also develop operational documentation and user training while working closely with cross-functional teams in an Agile environment.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least four years of experience in business analysis within complex enterprise environments. Strong skills in systems thinking, stakeholder engagement, and a deep understanding of academic administrative policies are essential.

Skills

Business analysis
Systems analysis
Troubleshooting
Workflow analysis
Documentation
User training
Stakeholder engagement
Agile methodology
Project management
Analytical reasoning
Problem solving
Time management
Software development processes
Enterprise systems
Communication

Benefits

Extended health plans
Dental plans
Professional development funds
Hybrid-work program
Vacation pay

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
IT Services
Academic Management Systems
Agile
Digital transformation
IFMS
ETRACS
Enterprise systems
Workflow analysis
System integration
Incident resolution
Release readiness
Software development
Data services
Academic administration
Process improvement
User-centered design
Technical support
Cross-functional teams
Documentation

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