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Added 8 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 8 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…market retirement savings plan and market competitive group…
Added 8 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 53 mins ago
NB
Analyst/Associate, Electronic Trading Algorithms
National Bank of Canada
Montreal, QC
- Full-time
As an analyst or associate on the Electronic Trading Algorithmic Development team within Capital
Added 1 hour ago
HR
Analyst - Payments
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
We offer our employees more than just competitive compensation. Our team benefits include:
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 2 hours ago
GC
Analyste en automatisation AQ / QA Automation Analyst
Game Companies
Montreal, QC
- Full-time
Il s’agit d’un rôle hybride, avec une présence sur site prévue deux jours par semaine
Added 2 hours ago
Desktop Support Analyst
Simon Fraser University
Burnaby, BC
The Desktop Support Analyst provides direct technical support to students, faculty, researchers and staff within the School of Computing Science. The School primarily uses Linux-based…
Added 2 hours ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Mississauga, ON
- Full-time
This is an ATC role and will require on-site 3 days per week
Added 3 hours ago
RB
Senior Technical Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Technical Systems Analyst will be joining the Data Delivery Middleware team. This is a developer role that will be responsible for code development, testing and support for…
Added 3 hours ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
CT
housing policy analyst
Cowichan Tribes
Duncan, BC
- Full-time
Added 4 hours ago
RB
Financing Specialist
Royal Bank of Canada
Vancouver, BC
- Full-time
Provide quality business analysis and credit advice through presentation options that clearly articulate advantages and benefits to the client
Added 4 hours ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 5 hours ago
B
Procurement & Category Analyst II
BCNET
Vancouver, BC
- $59,129 to $69,564 CAD / year
- Full-time
Under the overall direction of the Chief Procurement Officer, the Procurement & Category Analyst II coordinates assigned contract administration, renewals, procurement reporting, category…
Added 5 hours ago
VB
Anlst II, IT
Vale Base Metals
Toronto, ON
- Full-time
The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service,…
Added 5 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 5 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…market retirement savings plan and market competitive group…
Added 5 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 5 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 5 hours ago
C
Senior Risk Analyst
Corpay
Toronto, ON
- Full-time
Corpay is seeking an experienced, detail-oriented, and data-driven Senior Analyst, Risk & Control with 3–5 years of relevant experience and strong technical expertise in data analysis, SQL,…
Added 5 hours ago
D
Analyst, Actuarial analysis and statistics
Desjardins
Montreal, QC · Levis, QC
- Full-time
As an actuarial and statistical analyst, you help ensure profitability and balanced risk-return ratios for products and services. You also establish reserves and produce statistical models…
Added 6 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 6 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 6 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…

Simon Fraser University

Desktop Support Analyst

Burnaby, BC, Canada

Apply on tre.tbe.taleo.net About employer

Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The School of Computing Science, within the Faculty of Applied Sciences, is a research-intensive academic unit offering undergraduate and graduate education across multiple campuses. The School’s Technical Solutions team supports the computing systems, instructional and research laboratories, and specialized technology environments used by students, faculty, researchers, instructors and staff. Working collaboratively with colleagues across the School, Faculty and University, the team provides technical support, maintains reliable computing resources, and helps ensure technology effectively supports teaching, learning and research activities.

About the Role

The Desktop Support Analyst provides direct technical support to students, faculty, researchers and staff within the School of Computing Science. The School primarily uses Linux-based systems in its teaching and research laboratories, while also supporting Windows and Apple computers. The position is responsible for deploying, configuring, maintaining and troubleshooting managed desktop computers and software across multiple operating systems. Responsibilities include providing one-on-one technical assistance, developing and maintaining user-facing documentation, delivering training on departmental software, and supporting the effective operation of the School’s offices, teaching and research laboratories. The position works collaboratively with other technical teams to resolve issues and support teaching and research activities.

Full Job Description

Qualifications

Two year diploma in Information Technology or related discipline, and two years related experience, or an equivalent combination of education, training, and experience.

Good knowledge of multiple operating systems, including Linux (Ubuntu), Windows and macOS.
Experience deploying, configuring and troubleshooting desktop hardware, software and complex third-party applications, including programming tools and development environments.
Excellent customer service and interpersonal skills, with the ability to provide direct technical support to users with varying levels of technical expertise.
Excellent written and verbal communication skills, including the ability to develop user-facing technical documentation and deliver training.
Excellent analytical reasoning, organizational and problem-solving skills, with the ability to diagnose technical issues, prioritize competing demands and escalate complex incidents appropriately.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

4 weeks’ vacation (prorated for the first year)*
Hybrid-work program for eligible positions
Employer paid defined benefit pension plan
On-campus tuition waiver for employees and their immediate family members*
Off-campus tuition reimbursements and professional development funds*
And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact people_strategies@sfu.ca.

Apply on tre.tbe.taleo.net About employer

More about this job

Responsibilities

The Desktop Support Analyst provides direct technical support to students, faculty, and staff while maintaining and troubleshooting desktop hardware and software. They are responsible for deploying systems across Linux, Windows, and macOS environments and developing user-facing technical documentation.

Requirements

Candidates must have a two-year diploma in Information Technology or a related discipline along with two years of relevant experience. Proficiency in Linux, Windows, and macOS, as well as strong analytical and customer service skills, is required.

Skills

Linux
Ubuntu
Windows
MacOS
Desktop support
Hardware troubleshooting
Software configuration
Technical documentation
Customer service
Analytical reasoning
Problem-solving
Interpersonal skills
Communication skills
Training delivery

Benefits

Defined benefit pension plan
Tuition waiver
Tuition reimbursements
Professional development funds
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Linux
Ubuntu
Windows
MacOS
Desktop Support
Hardware
Software
Troubleshooting
Technical Support
Information Technology
Documentation
Training
Computing Systems
Research Laboratories
Instructional Laboratories
Deployment
Configuration
Analytical Reasoning
Problem-solving
Customer Service
Academic Environment

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