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Added 9 mins ago
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Simon Fraser University

Library Assistant

Burnaby, BC, Canada

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Job details

Apply by: Nov 3, 2026
Experience: High school graduation and general courses or training of moderate duration (one semester equivalent) in database and word processing applications. 1 year of experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The SFU Library's Access Services department is the Library's point of first contact with library patrons and also maintains and organizes the physical books and equipment for lending to students, faculty and staff. It is a large team of continuing staff as well as temporary student workers.

About the Role

Provides library loans services at SFU Library's Public Service Spaces by: recording loans and returns of Library circulating materials; processing reserve course requests; maintaining on-line patron fine suspension records; and, responding to patron phone and in person counter queries while continuously maintaining patron privacy and confidentiality. Provides library loans services in the Access Services Spaces and Stacks Maintenance by: collecting, filing, discharging, sorting and shelving in-house books and materials; and assisting with the direction and coordination of the work of temporary staff. Additionally, trains and assigns work to staff; assists in the review and revision of procedures; investigates violations of the library security systems; and helps to evacuate the building during emergencies.

Full Job Description

Qualifications

High school graduation and general courses or training of moderate duration (one semester equivalent) in database and word processing applications. 1 year of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

40 wpm typing with a high degree of accuracy.
Ability to use word processing and database applications (e.g. Microsoft Word, Outlook) at a basic level.
Good knowledge of Library of Congress classification system.
Good knowledge of Library Loans procedures and terminology.
Basic knowledge of general Library procedures and terminology.
Good oral and written communication skills.
Good intercultural communication skills.
Good organizational skills.
Good problem-solving skills.
Good interpersonal skills.
Excellent customer service skills.
Ability to work as a member of a diverse, inclusive team.
Ability to assign work to other positions.
Ability to complete high volume of work within deadlines.
Ability to work independently.
Ability to maintain records with a high degree of accuracy.
Ability to handle financial transactions (e.g. provide monetary change, use debit/credit card machines).
Ability to perform repetitive movements for sustained periods of time.
Ability to push heavily loaded book trucks.
Ability to climb, bend, reach, and stand for sustained periods of time.
Ability to work weekends and/or evening hours.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

An additional 14% pay in lieu of benefits
After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%
Hybrid-work program for eligible positions

Additional Information

The assignment end date is February 28, 2027.

Days/hours of work are Tuesday to Friday 8:45am to 4:15pm, Saturday 9:45am to 5:15pm.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact people_strategies@sfu.ca.

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More about this job

Responsibilities

The Library Assistant provides loan services, manages library materials, and assists with the coordination of temporary staff. They also handle patron queries, maintain records, and ensure the security of library facilities.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. Proficiency in database and word processing software, along with knowledge of library classification systems, is required.

Skills

Library loans services
Database applications
Word processing
Library of Congress classification system
Customer service
Communication skills
Organizational skills
Problem-solving
Interpersonal skills
Record keeping
Financial transactions
Staff training
Security system monitoring

Benefits

Pay in lieu of benefits
Hybrid-work program

Visa sponsorship

Not detected in the job text

Keywords

Library Assistant
Access Services
Circulation
Library of Congress Classification
Database Management
Customer Service
Administrative Support
Staff Training
Security
Record Keeping
Hybrid Work
CUPE Local 3338
Higher Education
Research University

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