Parts Coordinator

Company Description Simson Maxwell is a leading Canadian manufacturer and supplier of power generation and industrial engine products serving industrial and commercial markets. The company specializes in power generation solutions, including diesel and gaseous generator sets, custom packaging, electrical controls, switchgear, and bi-fuel systems. Simson Maxwell is a major distributor of Deutz, Volvo, Ford, and Perkins industrial engine products across Alberta and British Columbia. The organization supports customers through highly skilled service technicians, dedicated parts specialists, extensive parts inventory, and comprehensive repair, overhaul, and preventative maintenance services. Simson Maxwell, a proud member of the T&T Power Group, focuses on long-term relationships and customized solutions that deliver strong customer value.

Role Description The Parts Coordinator is a full-time, on-site role based in Fort St John, BC. This position is responsible for managing parts inquiries, processing orders, and maintaining accurate parts records to support service technicians and customers. Day-to-day tasks include identifying required parts, coordinating sourcing and purchasing, tracking inventory levels, and ensuring timely delivery. The role also involves responding to customer and internal requests, providing product information, and collaborating with the service team to minimize equipment downtime. The Parts Coordinator contributes to efficient operations by organizing parts storage, updating inventory systems, and supporting continuous improvement in parts management and customer service.

Qualifications

• Candidates should possess strong Communication and Customer Service skills with a focus on Customer Satisfaction.
• Candidates should possess skills in Inventory Control and Parts Ordering to manage stock levels and procurement efficiently.
• Experience in parts coordination, warehousing, or procurement within industrial, power generation, or automotive sectors is beneficial.
• Proficiency with inventory management software and basic computer applications (e.g., ERP systems, spreadsheets, email) is an asset.
• Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment are required.
• Ability to work collaboratively with technicians, sales, and service teams, and to build positive relationships with customers and suppliers.
• High school diploma or equivalent required; post-secondary education in a technical, supply chain, or business discipline is an asset.
• Knowledge of industrial engines, generator sets, or related mechanical components is considered an advantage.