Customer Service Coordinator, Central Dispatch

Sinai Health is looking for a Customer Service Coordinator, Central Dispatch.

In this role you will:

• Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
• Monitor the resolution of packing slips with Purchasing where no receipt can be entered on SAP, escalates to Supervisor weekly
• Maintain accurate and up-to-date packing slip filing system
• Complete daily entry of ad-hoc orders, errors and transfers in relation to the Distribution centre
• In collaboration with the Distribution Centre, resolve any supply chain errors
• Communicates directly with vendors and/or sales reps as required to support product sourcing
• Perform other duties consistent with the job classification as required

Job Requirements:

Mandatory

• Successful completion of a college or university diploma/degree in Supply Chain, Logistics, or other related discipline from an accredited educational institution in a related discipline
• 3 years of experience in a relevant field

Preferred

• Experience in a large complex health care environment 
• Demonstrated experience using SAP applications in an inventory environment 
• Experience using LEAN methodology

Skills and Knowledge

• Familiarity with a wide variety of medical/surgical supplies
• Proficiency using Microsoft Office
• Demonstrated ability to adapt to technological changes to perform job functions
• Proven commitment to high quality customer service with the ability to work effectively in a team environment and with a variety of internal and external stakeholders
• Strong communication, interpersonal, organizational and time management skills with ability to prioritize competing demands and meet deadlines
• Strong attention to detail and a strong aptitude for analysis and process refinement
• Self-motivated and dependable team player with the ability to work efficiently and independently in a complex, fast-paced, dynamic environment
• Ability to communicate and read using English in order to effectively perform the essential duties of the position
• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to advance your materials management career within health care, apply now and let us know why you would be a great addition to our team.

This is a Temporary contract for up to 12 months.

Job Type: Temporary Full Time 

Hours (subject to change): 37.5 hours per week; 0900 - 1700 shift; Weekdays and Weekends and occasional Statutory Holidays (as required).

Vacancy Type: New/Replacement Vacancy

Vacancies: 1

Employee Group: CUPE