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Sinai Health

Program Assistant, Psychiatry

Toronto, ON, Canada

Full-time · Temporary

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Applications open in a new tab.

Job details

Job type: Full-time · Temporary
Apply by: Nov 13, 2026
Experience: 5 years of experience in an academic and/or healthcare setting
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Sinai Health is looking for a Program Assistant, Psychiatry at Mount Sinai Hospital.

Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful candidate will demonstrate a strong commitment to quality customer service and apply excellent organizational and communication skills to ensure the delivery of ambulatory care within a busy teaching hospital setting.

In this role you will:

Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone
Review telephone, faxes, surface mail and email messages including charting and physician notification
Communicate and share clinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary
Function in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners
Coordinate and maintain clinic schedules to support effective functioning of clinic and patient flow
Provide liaison for logistical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre
Collect and collate clinic statistics and demographic data on patients and clinic flow
Work collaboratively with and provides back up support to other clinical and administrative areas in the Department when required
Ensure clinical charts are maintained, as required
Perform other duties consistent with the job classification as required

Job Requirements:

Mandatory

Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
5 years of experience in an academic and/or healthcare setting

Skills and Knowledge

Proficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)
Friendly professional customer focused attitude
Demonstrated ability to work independently in a self-directed manner, meet concurrent deadlines, organize time and priorities, and manage multiple priorities
Flexibility in working with an inter-professional team of health professionals and learners located in different physical environments.
Strong work ethic accompanied by a positive, client-focused attitude
Ability to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiries
Strong oral and written communication skills
Demonstrated ability to empathize with patients/clients
Interest and familiarity in the field of mental health is an asset
Proven planning, organizational, and coordination skills
Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to build your career within psychiatry, apply via the button below and let us know why you’d be a great addition to our team.

This is a Temporary contract for up to 6 months.

Job Type: Temporary Full Time

Hours (subject to change): 37.5 hours per week

Vacancy Type: New/Replacement Vacancy

Vacancies: 1

Employee Group: Non-Union

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More about this job

Responsibilities

The Program Assistant provides administrative support for outpatient psychiatry services, including patient scheduling, registration, and clinical chart maintenance. They also act as a front-line liaison for patients and staff, coordinating clinical meetings and managing clinic statistics.

Requirements

Candidates must have a college diploma in Medical Office or Business Administration and at least 5 years of experience in a healthcare or academic setting. Proficiency in Microsoft Office and strong organizational and communication skills are required.

Skills

Medical Office Administration
Patient Registration
Scheduling
Customer Service
Data Collection
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Microsoft Outlook
Communication
Organizational Skills
Confidentiality
Clinical Charting
Inter-professional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Psychiatry
Medical Office Administration
Business Administration
Outpatient Services
Patient Registration
Clinical Statistics
Ambulatory Care
Academic Health Sciences Centre
Microsoft Office
Data Management
Patient Confidentiality
Inter-professional Team
Healthcare Administration
Scheduling
Customer Service

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