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Added 9 mins ago
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Chief Steward Full-time
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- Full-time
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Added 23 mins ago
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…commitment to diversity, inclusion, and providing a supportive work…
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- Full-time
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Added 23 mins ago
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Labour Relations Assistant
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- Part-time
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Added 1 hour ago
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Toronto, ON
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…with the opportunities to grow as a PwC professional and as a…
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Technical Design Manager (Grid)
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- Full-time
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Sinclair Supply

Inside Sales Represenative

Edmonton, AB, T5H 3P7, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years of experience with customer service or counter sales in a wholesale/distribution environment
Posting language: English
Posted: Oct 7, 2026

Original job description

Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.

Why You’ll Love Us

Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out your neighbour. We leave our egos at the door clients and celebrate one another.

Work life balance. Work that stays in the workplace, to ensure you can relax at home.

Future Planning. Company matching RRSP’s so you don’t have to work forever.

Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation.

Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it’s never too late to learn a new skill! We will support your journey to grow.

Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we’ve got you covered because we could all use a little help from time to time.

Duties/Responsibilities:

Assist customers with their purchases in-store and over phone or email
Relay delivery dates, inventory, and promotions between vendors and customers
Research product for customers and provide recommendations on our assortment of products
Enter, pick and pack sales orders generated at the counter
Provide exceptional assistance to in-store customers
Maintain and clean the counter area including any merchandising displays
Monitor internal stock and inform purchasing team about potential low inventory levels
Follow up on backorders with vendors and provide customer with accurate delivery dates
Process returns to customers both on account and through cash sales
Respond to afterhours emergency calls according to schedule
Participate in an annual inventory count

Qualification/Experience:

Strong customer service skills
Knowledge of HVAC industry and parts considered an asset
High School Diploma, HVACR, or trade experience
Knowledge of products sold in HVACR industry; preference given to those with in-depth knowledge of hydronics
Minimum 2 years of experience with customer service or counter sales in a wholesale/distribution environment
Outstanding history of building and fostering strong relationships with customers, vendors and teammates
Comprehensive product knowledge and willingness to continually learn about new product offerings
Forklift experience is an asset
Ability to learn and operate order processing software (Eclipse)

Additional Requirements:

Working remotely is not an option.

Salary/Benefits:

Competitive compensation and benefits package.

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More about this job

Responsibilities

The Inside Sales Representative will assist customers with in-store and remote purchases while managing inventory, delivery dates, and product recommendations. They are also responsible for processing sales orders, handling returns, and maintaining the cleanliness and organization of the counter area.

Requirements

Candidates should have a minimum of 2 years of experience in customer service or counter sales within a wholesale or distribution environment. Knowledge of the HVACR industry, particularly hydronics, is highly preferred along with a high school diploma or trade experience.

Skills

Customer service
HVACR industry knowledge
Hydronics
Counter sales
Order processing
Inventory management
Relationship building
Forklift operation
Communication
Product recommendation
Backorder management
Sales order processing

Benefits

Company matching RRSP
Vacation allowance
Paid sick days
Health and wellness benefits
Free counselling for employees and family

Visa sponsorship

Not detected in the job text

Keywords

HVACR
Wholesale distribution
Inside sales
Hydronics
Inventory count
Backorders
Eclipse software
Customer relations
Merchandising
Sales orders
Forklift
Trade experience
Product assortment
Vendor relations

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