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Added 8 mins ago
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Client Director
BGIS
Montreal, QC
- Full-time
…BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square…
Added 8 mins ago
Director of Firmware Engineering
Celero Communications, Inc.
Ottawa, ON
…develops advanced coherent Digital Signal Processing (DSP) solutions that enable high-bandwidth, low-power optical connectivity for hyperscale AI…
Added 8 mins ago
MM
Senior Administrative Assistant
Marsh McLennan
Toronto, ON
- Full-time
Perform general administrative duties such as ordering office supplies, business cards, promotional materials, and handling shipping/couriers.
Added 8 mins ago
HI
Auto Mobile Advisor
HUB International
Kelowna, BC
- Full-time
Proactively and creatively offer solutions using a diverse selection of ICBC and private insurance products while achieving performance targets.
Added 8 mins ago
HI
Client Care Representative - Personal Insurance Associate
HUB International
Nelson, BC
- Full-time
…experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation…
Added 8 mins ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Sicamous, BC
- Full-time
As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer…
Added 8 mins ago
HI
Auto Mobile Associate
HUB International
Cranbrook, BC
- Full-time
Proactively and creatively offer solutions using a diverse selection of ICBC and private insurance products while achieving performance targets.
Added 8 mins ago
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Department Supervisor : Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 8 mins ago
HI
Processing Associate
HUB International
Chilliwack, BC
- Full-time
Processing personal lines renewals, endorsements, new business and cancellations for multiple branches:
Added 8 mins ago
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Full-Time Pharmacy Technician
Co-op
Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 8 mins ago
IF
Internal Wholesaler
iA Financial Group
Vancouver, BC
- Full-time
Maintaining daily contact by phone and videoconference to understand advisors’ business needs and propose tailored solutions.
Added 8 mins ago
Mid-Level Civil Designer - Power Engineering
Kiewit
Calgary, AB
…construction teams to deliver safe, cost-effective, and innovative solutions that meet client expectations and further Kiewit's legacy of…
Added 8 mins ago
TT
Software Engineering Coop
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules…
Added 8 mins ago
SCM Category Manager, Pipeline Construction, Pacific Link
Trans Mountain
Calgary, AB
Post-secondary education in Supply Chain, Engineering, Business or related discipline.
Added 8 mins ago
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Software Engineer Internship - Winter 2027
DataVisor
Remote, Canada
- $40,000 to $50,000 CAD / year
- Full-time
- Remote
…architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is…
Added 8 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
…offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions…
Added 8 mins ago
Scotia Jarislowsky Fraser Portfolio Manager - Vancouver
Scotiabank
Vancouver, BC
…investment counselling integrated into life-based wealth advice and solutions. Through this understanding, he/she will be responsible for engaging Bank and Scotia Wealth Management partners…
Added 8 mins ago
Senior Quality Engineer (ETL testing)
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
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ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
As a Sales Executive within this line of business you will participate and coordinate the development of sales strategies related to ServiceNow and related solutions while driving key sales…
Added 8 mins ago
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Senior Developer, Dynamics 365 and Power Platform
Bank of Canada
Toronto, ON
- Full-time
As a Senior Developer, you will design, build, test, and deliver modern applications and services supporting the Stablecoin and Consumer-Driven Banking mandates. Working within an Agile…
Added 8 mins ago
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Consultant ou consultante Azure DevOps
Alithya
ON · Ontario, Canada
- Full-time
Collaborate with developers, architects, and business stakeholders to deliver secure and reliable cloud solutions.
Added 8 mins ago
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Consultant, Analytic Insights
Deloitte
Toronto, ON
- Full-time
…meetings and working sessions, contribute to analytics and AI solutions, and build your technical, business, and consulting skills through a variety of…
Added 8 mins ago
MN
Merchandiser
Mosaic North America
Goderich, ON
- Part-time
Company: Mosaic Sales Solutions Canada Operating Co
Added 8 mins ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
…designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted…
Added 8 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Saskatoon, SK
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…

SinglePoint Group International Inc

Customer Service and Collections Representative

Toronto, ON, M2J 1R4, Canada

Hourly rate of $17.95 · Full-time

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Job details

Pay: Hourly rate of $17.95
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions.

We are seeking dedicated and customer-focused Customer Service and Collections Representatives to join our team. As a Customer Service and Collections Representative, your primary mission is to monitor customer accounts, provide customer service regarding collection issues, and resolve client discrepancies.

Job Details:

The position starts November 11, 2026. Successful candidates MUST be available to start.

We offer the flexibility to work in a hybrid setting.

This permanent full-time opportunity requires availability any five (5) days a week within operating business hours:

Monday-Friday: 8:00 am to 8:00 pm ET
Saturday: 9:00 am to 1:00 pm ET

Responsibilities:

Recover funds on past due accounts and negotiate payment arrangements
Maintain positive customer relationships for increased retention
Resolve disputes and complaints with exceptional customer service
Accurately update and manage customer records in the billing system
Contribute to departmental objectives for recovery, call quality, and productivity
Collaborate across departments and demonstrate problem-solving skills

What We Offer:

Seamless hybrid work experience - Onsite training integrated with a flexible hybrid work model
Monthly contests with cash and prizes
Benefits/Health Care Spending Account
Perkopolis Discount Program
Career and Leadership Development
Comprehensive training and continuous development

Qualifications:

Minimum 1-year collections or call center experience
Excellent communication, negotiation, and computer skills
Responsive and adaptable to change
Strong time management and organizational skills
Proficiency in Microsoft applications

Compensation:

Hourly rate of $17.95

Join us in redefining customer life cycle management. Apply today and make a meaningful impact as part of the SinglePoint team!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.#2

***SinglePoint uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check all folders. #HP

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More about this job

Responsibilities

The representative is responsible for recovering funds on past due accounts and negotiating payment arrangements while maintaining positive customer relationships. They must also resolve disputes, manage customer records in the billing system, and contribute to departmental recovery and quality objectives.

Requirements

Candidates must have a minimum of one year of experience in collections or a call center environment. Proficiency in Microsoft applications and strong communication, negotiation, and organizational skills are required.

Skills

Collections
Call center
Communication
Negotiation
Computer skills
Time management
Organizational skills
Microsoft applications
Problem-solving
Customer service
Dispute resolution
Account management

Benefits

Health Care Spending Account
Perkopolis Discount Program
Career and Leadership Development
Comprehensive training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collections
Accounts Receivable
Billing System
Microsoft Applications
Negotiation
Call Center
Retention
Dispute Resolution
Hybrid Work
Recovery
Time Management
Organizational Skills

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