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Added 1 min ago
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Client Service Representative - Lethbridge Mayor Magrath (6-12 Months Term)
ATB
Lethbridge, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 1 min ago
U
Specialty Support Representative III
UKG
Montreal, QC
- Full-time
Le représentant spécialisé de niveau III (Specialty Support Representative III) pour les services de paiement aux employés (Employee Pay Services) fournit un soutien consultatif expert et…
Added 15 mins ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Provincial Manager - Intake Mental Health and Addictions (MHA) Program, the Health Care Social Worker position is responsible for facilitation of intake for MHA services.…
Added 46 mins ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Lillooet, BC
- Internship
…home support services to clients, by assisting with personal care and daily living, while promoting maximum independence. Community Health Workers are key players in the home health care…
Added 46 mins ago
IH
Registered Nurse (RN) | Home Health
Interior Health Authority
Vernon, BC
- Internship
Supports the client’s achievement of safe, realistic, and reasonable goals by assessing, planning, coordinating, organizing, implementing, evaluating and transitioning nursing and other…
Added 46 mins ago
IH
Licensed Practical Nurse (LPN) | Long-term Care
Interior Health Authority
Kelowna, BC
- Internship
Performs assessments and plans, implements and provides personal and nursing care to patients in collaboration with the multidisciplinary team; the scope or extent of the skills that the…
Added 46 mins ago
IH
Registered Nurse (RN)| Medical/ Surgical
Interior Health Authority
Oliver, BC
- Internship
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 46 mins ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Summerland, BC
- Internship
…home support services to clients, by assisting with personal care and daily living, while promoting maximum independence. Community Health Workers are key players in the home health care…
Added 46 mins ago
IH
Licensed Practical Nurse (LPN) | Transition Liaison
Interior Health Authority
Vernon, BC
- Internship
…of Nurses and Midwives (BCCNM) as well as within a patient/client and family centered care…
Added 46 mins ago
IH
Licensed Practical Nurse (LPN) | Acute
Interior Health Authority
Penticton, BC
- Full-time
Performs assessments and plans, implements and provides personal and nursing care to patients in collaboration with the multidisciplinary team; the scope or extent of the skills that the…
Added 46 mins ago
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Penticton, BC
- Full-time
Practices in a variety of clinical settings and is responsible for the assessment, planning, implementation and evaluation of client care
Added 46 mins ago
IH
Registered Nurse (RN) | Neonatal Intensive Care Unit (NICU)
Interior Health Authority
Kamloops, BC
- Full-time
Practices in a Neonatal Intensive Care Unit and is responsible for the assessment, planning, implementation and evaluation of client care
Added 46 mins ago
FH
Representative, Internal/External Talent Acquisition
Fraser Health
Surrey, BC
- Full-time
Reporting to the Leader, Talent Acquisition, the Representative supports the functions of Talent Acquisition Services through the application of Employee Experience policies, procedures and…
Added 1 hour ago
PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Mental Health Unit (SMHU), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
Are you passionate about providing trauma-informed, person-centered care to individuals with complex mental health and substance use needs? Do you want to be part of an innovative,…
Added 1 hour ago
PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Pre-Trial Centre (SPTC), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Full-time
The Direct Care Nurse provides trauma-informed, client-centred and culturally safe care to individuals with concurrent psychiatric and/or substance use disorders (SUD) and a wide range of…
Added 1 hour ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
LH
2600002963 - Registered Nurse
Lakeridge Health
Whitby, ON
- Internship
Demonstrated aptitude for fostering client independence and training clients to manage self- care dialysis at home with experience in teaching client/families, preferred;
Added 2 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
In this role, you'll oversee client service and warranty matters from initial inquiry through to resolution. Working closely with clients, manufacturers, suppliers, sales representatives,…
Added 2 hours ago
RV
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
Demonstrated effective skills in the provision of family support integral to provide client-centered care.
Added 2 hours ago
MI
AI Engineer Student
Mawer Investment Management
Calgary, AB
- Full-time
Some experience training or fine-tuning. Even at small scale, on a single GPU or a rented one. We care that you have run the loop and watched the loss curve, not that you have trained…
Added 2 hours ago
MI
AI Orchestrator Student
Mawer Investment Management
Calgary, AB
- Full-time
You ship, not just theorize. You've prototyped something using AI, can explain why and how, and care whether people use it. You don't need to be a software engineer.
Added 2 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
AB · Edmonton, AB
- Full-time
In this role, you'll oversee client service and warranty matters from initial inquiry through to resolution. Working closely with clients, manufacturers, suppliers, sales representatives,…
Added 2 hours ago
CF
Canadian Armed Forces Newspaper Editor / Journalist
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 3 hours ago
H
Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
The Manager, Perioperative Pre and Post Surgical Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to…

SinglePoint Group International Inc

Customer Service and Collections Representative

Toronto, ON, M2J 1R4, Canada

Hourly rate of $17.95 · Full-time

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Job details

Pay: Hourly rate of $17.95
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

At SinglePoint, we stand as industry leaders in customer life cycle management, excelling in attracting, retaining, and delivering unparalleled customer experiences. Join our team to redefine accounts receivable management and assume a pivotal role in shaping the future of customer-centric solutions.

We are seeking dedicated and customer-focused Customer Service and Collections Representatives to join our team. As a Customer Service and Collections Representative, your primary mission is to monitor customer accounts, provide customer service regarding collection issues, and resolve client discrepancies.

Job Details:

The position starts November 11, 2026. Successful candidates MUST be available to start.

We offer the flexibility to work in a hybrid setting.

This permanent full-time opportunity requires availability any five (5) days a week within operating business hours:

Monday-Friday: 8:00 am to 8:00 pm ET
Saturday: 9:00 am to 1:00 pm ET

Responsibilities:

Recover funds on past due accounts and negotiate payment arrangements
Maintain positive customer relationships for increased retention
Resolve disputes and complaints with exceptional customer service
Accurately update and manage customer records in the billing system
Contribute to departmental objectives for recovery, call quality, and productivity
Collaborate across departments and demonstrate problem-solving skills

What We Offer:

Seamless hybrid work experience - Onsite training integrated with a flexible hybrid work model
Monthly contests with cash and prizes
Benefits/Health Care Spending Account
Perkopolis Discount Program
Career and Leadership Development
Comprehensive training and continuous development

Qualifications:

Minimum 1-year collections or call center experience
Excellent communication, negotiation, and computer skills
Responsive and adaptable to change
Strong time management and organizational skills
Proficiency in Microsoft applications

Compensation:

Hourly rate of $17.95

Join us in redefining customer life cycle management. Apply today and make a meaningful impact as part of the SinglePoint team!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.#2

***SinglePoint uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check all folders. #HP

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More about this job

Responsibilities

The representative is responsible for recovering funds on past due accounts and negotiating payment arrangements while maintaining positive customer relationships. They must also resolve disputes, manage customer records in the billing system, and contribute to departmental recovery and quality objectives.

Requirements

Candidates must have a minimum of one year of experience in collections or a call center environment. Proficiency in Microsoft applications and strong communication, negotiation, and organizational skills are required.

Skills

Collections
Call center
Communication
Negotiation
Computer skills
Time management
Organizational skills
Microsoft applications
Problem-solving
Customer service
Dispute resolution
Account management

Benefits

Health Care Spending Account
Perkopolis Discount Program
Career and Leadership Development
Comprehensive training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collections
Accounts Receivable
Billing System
Microsoft Applications
Negotiation
Call Center
Retention
Dispute Resolution
Hybrid Work
Recovery
Time Management
Organizational Skills

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