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Community Manager

  • Vancouver, BC, Canada

Salary Range: 75,000 to 105,000 CAD

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Job details

Pay
Salary Range: 75,000 to 105,000 CAD
Posting language
English
Posted

Original job description

Position Title: Community Manager

Studio/Department: Palia

Employee Type: Full-Time

Location: Remote (within BC, Canada)

Salary Range: 75,000 to 105,000 CAD

Forge alternate worlds that deepen players' lives! We’re Singularity 6, a Los Angeles-based game studio passionate about delivering meaningful online gaming experiences. We are seeking a Community Manager to support the upcoming expansion of our flagship game, Palia.

You’ll join our vibrant team focused on the growth and engagement of our dedicated player and creator communities. This role requires passion for games, proactive problem-solving, and a creative mindset ready to tackle exciting challenges associated with major content expansions.

What You Bring:

  • Foster a positive, engaging, and cohesive player community around the upcoming Palia expansion.
  • Develop and execute community engagement strategies to amplify the expansion.
  • Partner-up with the Publishing and Gameplay development teams to roll out key community initiatives specific to the expansion, including launch communications and live-game updates.
  • Execute cross-channel community engagement plans for expansion launch, feature rollouts, and both in- and out-of-game events.
  • Help develop and manage player engagement initiatives, patch notes, blog posts, social media updates, and digital content across Discord, Twitch, YouTube, and other platforms.
  • Monitor, analyze, and report on community sentiment, growth, and engagement metrics.
  • Provide meaningful player feedback to development teams to drive improvements.

What We’re Looking For:

  • Proven experience executing successful community campaigns for gaming products.
  • Strong grasp of gaming communities, particularly within cozy games, life sim, or community-focused titles.
  • Excellent communication, writing, and interpersonal skills.
  • Deep passion for games, online culture, and building healthy, vibrant communities.
  • Experience managing social and community platforms (Discord, Twitch, YouTube).

Nice to Have:

  • 2+ years of professional experience in community management, creator management, or equivalent roles in the gaming industry.
  • Bachelor's degree in communications, marketing, or a related field.
  • Familiarity with content management systems (CMS), markdown, HTML, and digital publishing tools.
  • Additional skills in video editing, graphic design, influencer management, or social media marketing tools.

Be Aware of Fraudulent Recruiting Activities

Singularity 6 will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. 

**Singularity 6 is an Equal Opportunity Employer.**

More about this job

Responsibilities

The Community Manager at Singularity 6 will build a positive player community around the Palia expansion and run engagement campaigns across Discord, Twitch and YouTube. They will also write patch notes, blog posts and social updates, work with development teams, and track community metrics.

Requirements

Candidates need proven experience running community campaigns for games, a strong understanding of gaming and online communities, and excellent writing and interpersonal skills. Experience managing Discord, Twitch and YouTube is required.

Skills

  • Discord
  • Twitch
  • YouTube
  • community management
  • community engagement
  • social media management
  • content writing
  • copywriting
  • patch notes
  • player feedback analysis
  • community metrics analysis
  • campaign execution
  • creator management
  • cross-functional collaboration
  • interpersonal communication
  • CMS
  • Markdown
  • HTML
  • digital publishing
  • video editing
  • graphic design
  • influencer management
  • social media marketing tools

Categories

  • Creative & Media
  • Sports & Recreation
  • Marketing
  • Technology

Keywords

  • Community Manager
  • Community Management
  • Discord
  • Twitch
  • YouTube
  • social media
  • gaming community
  • player engagement
  • community campaigns
  • content creation
  • patch notes
  • video games
  • live service games
  • creator management
  • social media marketing
  • Palia
  • cozy games
  • life sim
  • CMS
  • markdown

Seniority

Mid level

Tools

  • Discord
  • Twitch
  • YouTube

Languages

  • English

Fields of study

  • communications
  • marketing

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