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Added 9 hours ago
PS
Senior Analyst / Associate, Infrastructure Investments
Public Sector Pension Investment Board
Montreal, QC
- Full-time
As a Senior Analyst / Associate, Infrastructure Investments in our Montreal office, you will work with a team of highly motivated professionals who pursue investments and manage a portfolio…
Added 22 hours ago
Product Analyst
Konrad
Toronto, ON
This role is part of our Digital team, where your internal title would be Associate, Digital; working primarily in a product analysis capacity across client engagements.
Added 1 day ago
TC
Senior Financial Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to drive strategic decision-making across our global supply chain operations. In this high-impact role, you'll partner closely with Supply Chain…
Added 1 day ago
TC
Senior Financial Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to deliver analysis that influences operational and financial decision-making. This role partners with operational leadership, performing…
Added 1 day ago
WC
Loss Prevention Investigator
Walmart Canada
Langford, BC
- Full-time
Maintains adequate level of communication with and acts as a strategic partner to the Asset Protection Investigative Analyst (APIA), Total Loss Manager (TLM) and Asset Protection Associate…
Added 1 day ago
W
Loss Prevention Investigator
Walmart
Langford, BC
- Full-time
8. Maintains adequate level of communication with and acts as a strategic partner to the Asset Protection Investigative Analyst (APIA), Total Loss Manager (TLM) and Asset Protection…
Added 1 day ago
LT
Microsoft Dynamics 365 Solution Architect / Dynamics Architect
Lorven Technologies Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Dynamics 365 Customer Experience Analyst Associate
Added 1 day ago
BF
Revenue Analyst
BC Ferries
Victoria, BC
- Full-time
…financial information and effective processes. As a Revenue Analyst with BC Ferries, you'll help protect the integrity of our revenue by analyzing financial data, reviewing internal…
Added 1 day ago
TT
Senior Financial Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to drive strategic decision-making across our global supply chain operations. In this high-impact role, you'll partner closely with Supply Chain…
Added 1 day ago
TT
Senior Financial Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to deliver analysis that influences operational and financial decision-making. This role partners with operational leadership, performing…
Added 1 day ago
RB
Associate Portfolio Manager
Royal Bank of Canada
Toronto, ON
- Full-time
A member of RBC Phillips, Hager & North Investment Counsel, the Associate Portfolio Manager works with experienced investment counsellors to construct customized investment strategies for…
Added 1 day ago
Associate Data Analyst
Konrad
Toronto, ON
This role sits on our Digital team, where your internal title will be Associate, Digital, working primarily in a data analytics capacity across client engagements.
Added 1 day ago
R
Associate Portfolio Manager
RBC
Toronto, ON
- Full-time
A member of RBC Phillips, Hager & North Investment Counsel, the Associate Portfolio Manager works with experienced investment counsellors to construct customized investment strategies for…
Added 1 day ago
B
PRINCIPAL, VENTURE CAPITAL - Thrive Venture Fund
BDC
Calgary, AB · Toronto, ON
- Full-time
…the leadership of deals, and coach Analysts, Associates and Associate…
Added 1 day ago
AG
Investor Relations Associate
Alamos Gold Inc.
Toronto, ON
- Full-time
The Investor Relations Associate will play a key role in supporting the development and execution of Alamos Gold’s Investor Relations program. This will include helping manage the flow of…
Added 1 day ago
N
Shareholder Relations Associate
Navacord
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Reporting to the Director, Total Rewards & Shareholder Relations, the Shareholder Relations Associate supports day-to-day shareholder servicing, exits and repurchases, quarterly equity…
Added 1 day ago
RC
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
- Full-time
Paid paths to professional certifications (LEED Green Associate, TRUE Waste, Greenhouse Gas Protocol).
Added 1 day ago
C
Financial Operations Analyst
Collabera
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Escalate complex issues to the Dealer Relations Associate Director or senior manager.
Added 1 day ago
Equity Research Associate Gold and Precious Metals and Minerals Toronto
Scotiabank
Toronto, ON
…franchise. Research Associates work closely with a seasoned Research Analyst to develop financial forecasts and publish research publications that allow our clients to make informed…
Added 1 day ago
SD
Senior Financial Analyst
Sym-Tech Dealer Services
Richmond Hill, ON
- $78,000 to $82,000 CAD / year
- Full-time
…passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means…
Added 1 day ago
SJ
Associate Brand Manager
So Jobs
Toronto, ON
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 1 day ago
OS
Employee Movement Associate
Opensity Solutions
Toronto, ON · Greater Toronto Area, Canada
- $25 to $29 CAD / hour
- Full-time
Support large-scale projects such as summer internship programs, rotational analyst programs, and global associate onboarding.
Added 1 day ago
TC
Financial Analyst, Lease Administration
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a Financial Analyst, Lease Administration, to join a collaborative team where you'll play a key role in driving business insights and supporting strategic decision-making.…
Added 1 day ago
JE
IT Support Centre Analyst (2026-9459)
Johnston Equipment
Montreal, QC
- Full-time
Reporting into the Manager, IT Support, the IT Support Centre Analyst - Tier I provides IT customer service support to employees across Canada. Provide hardware and software support for…
Added 1 day ago
RD
Associate Investment Advisor
RBC Dominion Securities
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…

Sioux Lookout First Nations Health Authority

Analyst - Helpdesk II

Sioux Lookout, ON, P8T 0A7, Canada

Salary Range $62,867 to $84,442 per annum · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: Salary Range $62,867 to $84,442 per annum
Job type: Full-time
Listed closing date: Oct 23, 2026
Experience: Minimum 5+ years of progressive experience in an IT support role, including experience handling escalated or advanced technical issues
Posting language: English
Posted: Oct 9, 2026

Original job description

Act as the escalation point for the Help Desk (Level 1) team, providing advanced troubleshooting for computer connectivity, hardware, software, and network issues. Administer Microsoft admin portals and Mobile Device Management (MDM) systems, and support IT projects from planning through completion. Maintain a SLFNHA Inventory of computer assets and ensure Asset tagging. Setup and update new and existing computer workstations.

Salary Range $62,867 to $84,442 per annum

Location: Sioux Lookout

Hours of Work: Mon to Fri 08:30 to 16:30 with on-call responsibilities

Application Deadline: October 23, 2026

Qualifications:

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
Post secondary education or diploma/degree in Information Technology or Computer Science, or equivalent working experience
IT related certifications (e.g. Microsoft Certified: Modern Desktop Administrator Associate, CompTIA Network+, Security+, ITIL Foundation, or PMP/CAPM) are a definite asset
Minimum 5+ years of progressive experience in an IT support role, including experience handling escalated or advanced technical issues
Demonstrated experience administering Microsoft admin portals, including the Microsoft 365 admin center, Exchange admin center, Azure AD/Entra ID, and Intune
Hands on experience with Mobile Device Management (MDM) platforms, including device enrollment, configuration profiles, and compliance policy management
Project management skills, including planning, coordinating and tracking IT projects such as system rollouts, upgrades and migrations
Experience managing Active Directory and/or Azure Active Directory, including user accounts, groups, and permissions
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless troubleshooting
Exposure to server administration and virtualization (Windows Server, Hyper V or VMware) is an asset
Understanding of backup, disaster recovery, and cybersecurity best practices, including endpoint protection and patch management
Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical problems
Excellent communication skills, with the ability to explain technical concepts to non technical audiences and mentor junior staff
Ability to manage multiple priorities and projects independently in a fast paced environment
Experience with asset management and hardware tracking, including purchase orders (P.O.)

Roles and Responsibilities:

Act as the escalation point for technical issues escalated by Help Desk (Level 1) Technicians that require advanced troubleshooting or specialized knowledge
Diagnose and resolve complex hardware, software, network, and system issues beyond the scope of Level 1 support
Administer and maintain Microsoft 365 admin portals, including user and license management, Exchange, SharePoint, Teams, and security and compliance settings
Manage and maintain Mobile Device Management (MDM) solutions, including enrolling and configuring workstations, laptops, tablets, and mobile devices, and enforcing compliance and security policies
Assist in coordinating IT projects such as system upgrades, software rollouts, and technology migrations, including planning timelines, resources, and stakeholder communication
Manage Active Directory and Azure AD (Entra ID) accounts, security groups, and permissions in line with organizational policy
Configure, maintain, and troubleshoot network infrastructure components such as switches, routers, firewalls, and wireless access points as required
Monitor system performance, security alerts, and backup jobs, and respond to and remediate issues in a timely manner
Develop and maintain technical documentation, standard operating procedures, and knowledge base articles to support Level 1 staff
Mentor, train, and provide technical guidance to Help Desk (Level 1) Technicians to support their growth and improve first contact resolution
Assist in evaluating new technologies, tools, and vendors, and provide recommendations for improving IT service delivery
Support server administration tasks and assist with maintaining backup and disaster recovery readiness
Keep accurate records of IT assets, including hardware, software, and other equipment, and maintain the inventory tracking system
Stay informed on new or emerging trends and technologies that provide clear benefits to the organization and/or clients
Participate in an on call rotation to provide after hours support as required
Provide assistance when required and any other duties as assigned

Working Conditions

Ability to work flexible hours, including early starts, late finishes, nights, and weekends
Prolonged sitting at a desk and extended use of computer screens and a headset
After-hours work as part of a rotating on-call roster
Overtime may be required to meet operational needs
Some travel to FN communities in Sioux Lookout region and or Thunder Bay may be required

About Working with Us

The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:

Health and dental benefits
Competitive time off plans that increase with years of service
Pension plan & comprehensive insurance coverage
Fitness reimbursement program
Professional development opportunities
Relocation assistance

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More about this job

Responsibilities

Act as the escalation point for the Help Desk team by providing advanced troubleshooting for hardware, software, and network issues. Manage IT projects, administer Microsoft admin portals, and maintain computer asset inventory.

Requirements

Requires a minimum of 5 years of progressive experience in an IT support role and a post-secondary diploma or degree in Information Technology or Computer Science. Candidates must demonstrate proficiency in Microsoft 365, MDM platforms, and networking fundamentals.

Skills

Help desk support
Advanced troubleshooting
Microsoft 365 administration
Mobile device management
Active directory
Azure AD
Network infrastructure
Project management
Hardware asset management
Technical documentation
Mentoring
System administration
Cybersecurity best practices
Disaster recovery
Virtualization
Communication skills

Benefits

Health and dental benefits
Competitive time off plans
Pension plan
Comprehensive insurance coverage
Fitness reimbursement program
Professional development opportunities
Relocation assistance

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Microsoft 365
Exchange
Azure AD
Entra ID
Intune
MDM
Active Directory
TCP/IP
DNS
DHCP
VPN
Windows Server
Hyper-V
VMware
Endpoint protection
Patch management
ITIL
CompTIA Network+
Security+
PMP
CAPM
Asset management
Project management
Virtualization
Disaster recovery
Cybersecurity
Hardware tracking
Technical support
System administration

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