L2 Duty Technical Support Engineer
- Canada
Contract
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Job details
- Job type
- Contract
- Posting language
- English
- Posted
Original job description
Sippy Software, Inc. is a leading developer of carrier grade (class 4 / 5) softswitch technology for next generation Internet Telephony (VoIP) providers.
Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform. This call-control software package enables service providers to build scalable and reliable VoIP networks. Based on the Session Initiation Protocol (SIP), it offers a full array of call-routing capabilities to maximize performance for both small and large packet voice networks.
Sippy currently handles more than 4 billion minutes of traffic, across thousands of client networks in more than 100 countries worldwide, assisting new ITSPs to launch on a weekly basis and contributing significant advancements to many open-source SIP projects.
Sippy Software develops and operates cutting-edge telecoms services & software. At Sippy Soft we aim for two things: building/operating great communications software and services and providing in-depth help to our customers to make sure they are successful.
Tasks
- Supporting Sippy Software clients
- Taking part in system maintenance, migration and upgrade activities
- Taking part in testing and education of new system features
Requirements
- Strong written and oral English (intermediate or higher);
- Intermediate knowledge of Linux / Unix administration
- Working knowledge of TCP/IP and network administration on Unix systems
- Base knowledge of sql queries;
To apply for this position, please send a PDF copy of your CV and include a cover note in the body of your email. Applicants should avoid sending their cover letters as an attached document.
More about this job
Responsibilities
Support Sippy Software clients and participate in system maintenance, migration, and upgrade activities. Help test new system features and educate customers about them.
Requirements
Requires intermediate or higher written and spoken English, intermediate Linux or Unix administration knowledge, and working knowledge of TCP/IP and Unix network administration. Applicants should also have basic SQL query knowledge.
Skills
- Linux Administration
- Unix Administration
- TCP/IP
- Network Administration
- SQL Queries
- Written Communication
- Oral Communication
- Customer Support
- System Maintenance
- System Migration
- System Upgrades
- Software Testing
- Technical Training
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Software
- Engineering
Keywords
- Sippy Softswitch
- VoIP
- Telecommunications
- Internet Telephony
- Carrier-Grade Softswitch
- Class 4/5 Softswitch
- SIP
- Call Routing
- Linux
- Unix
- TCP/IP
- Network Administration
- SQL
- System Maintenance
- System Migration
- System Upgrades
- Software Testing
- Customer Support
- Feature Education
- ITSP