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Administrative Assistant
- Calgary, AB, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Hiring: Appeals Assistant – Alberta Appeals Commission
Organization: Appeals Commission, Government of Alberta
Location: Calgary, AB – Onsite
Role Overview
The Appeals Commission is the final level of appeal for workers' compensation matters in Alberta.
We are looking for a Temporary Appeals Assistant (AA) to serve as the primary point of contact on appeal hearing days and provide front-line support to external parties and internal stakeholders, including Appeals Officers, Hearing Chairs, Vice Chairs, and Commissioners.
Key Responsibilities
- Provide administrative and operational support to Appeals Officers
- Prepare and distribute correspondence to participating parties
- Create and maintain Document Indexes for Appeal Documents Packages (ADP)
- Manage pre-hearing administration and identify issues that may impact hearings
- Coordinate teleconference and video conference arrangements
- Guide parties through in-person, teleconference, and virtual hearing processes
- Attend and record hearings and troubleshoot technical/process issues
- Support parties during distress, emergency, or crisis situations
- Maintain accurate appeal statuses and timelines in ACES
- Coordinate with Hearing Chairs and IT to resolve status errors or omissions
- Format, proofread, and prepare Hearing Chair decisions for publication and distribution
- Ensure decisions follow approved style guides and formatting protocols
- Review documents for errors and communicate suggested corrections
- Prepare final decisions for publication on CanLII
Key Skills
- Appeals / Tribunal Administration
- Hearing Coordination & Support
- Administrative & Documentation Skills
- Strong Written and Verbal Communication
- Document Formatting & Proofreading
- Stakeholder & Client Support
- Virtual Meeting / Video Conference Support
- Strong Attention to Detail
- Ability to manage sensitive and challenging situations
- Excellent organizational and time-management skills
- Ability to work effectively in a fast-paced environment
Additional Requirements
- Onsite position – Calgary
- Equipment and required Government of Alberta system access will be provided
- Criminal record check required
- Successful candidate must complete mandatory training, including FOIP and Security Awareness
- Parking is the responsibility of the successful candidate; public transit is available
Interested candidates Please share your updated resume to harish.a@siriinfoinc.com
More about this job
Responsibilities
Provide administrative and operational support for appeals, including preparing correspondence and document indexes, coordinating hearings, and maintaining accurate appeal statuses and timelines. Support participants during hearings, troubleshoot process or technical issues, and prepare and proofread decisions for publication and distribution.
Requirements
The role requires strong administrative, documentation, communication, organizational, and time-management skills, along with the ability to support virtual meetings and handle sensitive or challenging situations. The successful candidate must work onsite in Calgary, pass a criminal record check, and complete mandatory FOIP and Security Awareness training.
Skills
- Appeals Administration
- Tribunal Administration
- Hearing Coordination
- Administrative Support
- Document Management
- Written Communication
- Verbal Communication
- Document Formatting
- Proofreading
- Stakeholder Support
- Client Support
- Virtual Meeting Support
- Attention to Detail
- Crisis Management
- Organization
- Time Management
Visa sponsorship
Not detected in the job text
Hiring contact email
harish.a@siriinfoinc.com
Categories
- Administrative
- Government & Public Sector
- Customer Service & Support
- Legal
Keywords
- Appeals Commission
- Workers' Compensation
- Tribunal Administration
- Appeal Hearing
- Appeals Officer
- Hearing Chair
- Commissioner
- Appeal Documents Package
- Document Indexes
- Pre-Hearing Administration
- Teleconference
- Video Conference
- Virtual Hearings
- Hearing Coordination
- ACES
- Appeal Statuses
- Decision Formatting
- Proofreading
- Style Guides
- CanLII
- FOIP
- Security Awareness
- Criminal Record Check
- Government of Alberta