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Added 19 mins ago
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ServiceNow Certified System Administrator (CSA) certification (a strong asset).
Added 1 hour ago
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Siri InfoSolutions, Inc.

Administrative Assistant

Calgary, AB, Canada

Job type: Contract
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Hiring: Appeals Assistant – Alberta Appeals Commission

Organization: Appeals Commission, Government of Alberta

Location: Calgary, AB – Onsite

Role Overview

The Appeals Commission is the final level of appeal for workers' compensation matters in Alberta.

We are looking for a Temporary Appeals Assistant (AA) to serve as the primary point of contact on appeal hearing days and provide front-line support to external parties and internal stakeholders, including Appeals Officers, Hearing Chairs, Vice Chairs, and Commissioners.

Key Responsibilities

Provide administrative and operational support to Appeals Officers
Prepare and distribute correspondence to participating parties
Create and maintain Document Indexes for Appeal Documents Packages (ADP)
Manage pre-hearing administration and identify issues that may impact hearings
Coordinate teleconference and video conference arrangements
Guide parties through in-person, teleconference, and virtual hearing processes
Attend and record hearings and troubleshoot technical/process issues
Support parties during distress, emergency, or crisis situations
Maintain accurate appeal statuses and timelines in ACES
Coordinate with Hearing Chairs and IT to resolve status errors or omissions
Format, proofread, and prepare Hearing Chair decisions for publication and distribution
Ensure decisions follow approved style guides and formatting protocols
Review documents for errors and communicate suggested corrections
Prepare final decisions for publication on CanLII

Key Skills

Appeals / Tribunal Administration
Hearing Coordination & Support
Administrative & Documentation Skills
Strong Written and Verbal Communication
Document Formatting & Proofreading
Stakeholder & Client Support
Virtual Meeting / Video Conference Support
Strong Attention to Detail
Ability to manage sensitive and challenging situations
Excellent organizational and time-management skills
Ability to work effectively in a fast-paced environment

Additional Requirements

Onsite position – Calgary
Equipment and required Government of Alberta system access will be provided
Criminal record check required
Successful candidate must complete mandatory training, including FOIP and Security Awareness
Parking is the responsibility of the successful candidate; public transit is available

Interested candidates Please share your updated resume to harish.a@siriinfoinc.com

Apply About employer

More about this job

Responsibilities

Provide administrative and operational support for appeals, including preparing correspondence and document indexes, coordinating hearings, and maintaining accurate appeal statuses and timelines. Support participants during hearings, troubleshoot process or technical issues, and prepare and proofread decisions for publication and distribution.

Requirements

The role requires strong administrative, documentation, communication, organizational, and time-management skills, along with the ability to support virtual meetings and handle sensitive or challenging situations. The successful candidate must work onsite in Calgary, pass a criminal record check, and complete mandatory FOIP and Security Awareness training.

Skills

Appeals Administration
Tribunal Administration
Hearing Coordination
Administrative Support
Document Management
Written Communication
Verbal Communication
Document Formatting
Proofreading
Stakeholder Support
Client Support
Virtual Meeting Support
Attention to Detail
Crisis Management
Organization
Time Management

Visa sponsorship

Not detected in the job text

Hiring contact email

harish.a@siriinfoinc.com

Keywords

Appeals Commission
Workers' Compensation
Tribunal Administration
Appeal Hearing
Appeals Officer
Hearing Chair
Commissioner
Appeal Documents Package
Document Indexes
Pre-Hearing Administration
Teleconference
Video Conference
Virtual Hearings
Hearing Coordination
ACES
Appeal Statuses
Decision Formatting
Proofreading
Style Guides
CanLII
FOIP
Security Awareness
Criminal Record Check
Government of Alberta

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