Closed listing
Technical Support Engineer
- ON, Canada
- Ontario, Canada, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Hiring: Technical Support Engineer
💼 Role: Technical Support Engineer
🎯 Focus: Linux Administration | Monitoring | ITIL | Incident & Change Management
Role Overview
Looking for an experienced Linux Systems / Production Support professional with strong Linux administration, troubleshooting, monitoring, and ITIL-based incident and change management experience.
Must-Have Skills
- Strong Linux Administration & Troubleshooting
- Git / GitHub
- Zabbix Monitoring Platform
- Strong understanding of ITIL
- Incident & Change Management
- ServiceNow for incident/change management
Nice to Have
- Python – Basic to Intermediate
- JFrog Artifactory
- Atlassian Tools – Jira & Confluence/Wiki
- Jira/Atlassian administration experience
- Terraform
- Bash / PowerShell scripting
- IBM Developer Platforms:
- IBM DataStage
- IBM UrbanCode
- IBM WebSphere MQ (WebMQ)
Key Responsibilities
- Perform Linux system administration, troubleshooting, and operational support
- Monitor system health and performance using Zabbix
- Investigate and resolve production incidents
- Manage incidents and changes following ITIL processes
- Work with ServiceNow for incident, problem, and change management
- Support automation and scripting initiatives
- Collaborate with development, infrastructure, and application support teams
- Maintain system documentation and operational procedures
- Support deployment and configuration activities using relevant tools
Interested candidates Please share your updated resume to harish.a@siriinfoinc.com
More about this job
Responsibilities
Administer and troubleshoot Linux systems, monitor system health with Zabbix, and investigate and resolve production incidents. Manage incidents and changes using ITIL processes and ServiceNow, support automation and deployments, and maintain operational documentation while collaborating with development, infrastructure, and application support teams.
Requirements
The role requires strong Linux administration and troubleshooting skills, experience with Git or GitHub and Zabbix, and a strong understanding of ITIL incident and change management using ServiceNow. Python, JFrog Artifactory, Atlassian tools, Terraform, scripting, and IBM developer platforms are listed as additional or desirable experience.
Skills
- Linux Administration
- Linux Troubleshooting
- Git
- GitHub
- Zabbix
- ITIL
- Incident Management
- Change Management
- ServiceNow
- Python
- JFrog Artifactory
- Jira
- Confluence
- Terraform
- Bash
- PowerShell
Visa sponsorship
Not detected in the job text
Hiring contact email
harish.a@siriinfoinc.com
Categories
- Technology
- Customer Service & Support
- Software
Keywords
- Linux Administration
- Linux Troubleshooting
- Production Support
- Git
- GitHub
- Zabbix
- ITIL
- Incident Management
- Change Management
- Problem Management
- ServiceNow
- Python
- JFrog Artifactory
- Jira
- Confluence
- Atlassian Administration
- Terraform
- Bash
- PowerShell
- IBM DataStage
- IBM UrbanCode
- IBM WebSphere MQ
- Monitoring
- System Administration
- Automation
- Deployment
- Configuration Management
- Operational Documentation