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Added 16 mins ago
KC
Tax Specialist, US Corporate Tax
KPMG Canada
Toronto, ON
- $80,613 to $106,000 CAD / year
- Full-time
…build their personal brand as a significant trusted business advisor in our…
Added 17 mins ago
Senior Advisor, International Relations
National Research Council Canada
Ottawa, ON
…options, please contact the NRC Hiring team using the contact information…
Added 31 mins ago
CB
Account Manager (Inside Sales)
Canadian Bearings
Mississauga, ON
- Full-time
You Own the Relationship & Strategy: Act as a trusted advisor, uncovering the operational “need behind the need” across purchasing, maintenance, and plant management.
Added 44 mins ago
NR
Manager Strategic Communications
Niagara Region
Thorold, ON
- $121,700 to $143,170 CAD / year
- Full-time
…and ensure the delivery of timely, accurate, and accessible information to residents, invested parties, and employees while ensuring a consistent and coordinated corporate voice across all…
Added 45 mins ago
TH
Manager / Senior Manager, Finance, Contractor Services & Pro
The Home Depot
Canada
- Full-time
The successful candidate will lead financial planning, forecasting, reporting, and performance management processes while providing actionable insights that support strategic…
Added 1 hour ago
IF
Internal Wholesaler
iA Financial Group
Vancouver, BC
- Full-time
Maintaining and organizing information related to products, policies, and procedures to provide high-quality client support.
Added 1 hour ago
IF
Accounting Advisor
iA Financial Group
Quebec, QC
- Full-time
Are you driven by the production of reliable financial information and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their…
Added 1 hour ago
IF
Internal Wholesaler
iA Financial Group
Toronto, ON
- Full-time
Create broadcast emails with marketing and product information, as well as fund comparisons and analytics for advisors using Morningstar Advisor Workstation and YCharts.
Added 1 hour ago
IF
Investigation Advisor - Group Insurance
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…confident and secure about their future? As an Investigation Advisor, Group Insurance, you will play a key role in protecting the integrity of our insurance…
Added 1 hour ago
IF
Senior Advisor, IT Disaster Recovery and Resilience
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Senior Advisor, IT Disaster Recovery and Resilience, you will act as the owner of the IT recovery framework and as an influential leader of the corporate technology recovery program.…
Added 1 hour ago
IF
Inside sales specialist
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC · Vancouver, BC
- Full-time
Maintaining advisor segmentation information and ensuring internal documentation remains accurate and up to date.
Added 1 hour ago
IF
Financial Performance Advisor – 12-Month Temporary Position
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…confident and secure about their future? As a Financial Performance Advisor (FP&A), you will play a key role in general expense reporting and forecasting, actively contributing to the…
Added 1 hour ago
IF
Inside Sales Specialist
iA Financial Group
Toronto, ON
- Full-time
Maintaining advisor segmentation information and ensuring internal documentation remains accurate and up to date.
Added 1 hour ago
D
Senior Advisor, Operational risks
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As a senior operational risk advisor, you help prevent, analyze and develop guidelines for suspicious and fraudulent transactions. You also assist with compliance, internal controls, crisis…
Added 1 hour ago
CC
Bilingual Communications Manager
CLEAResult Canada
Canada
- Full-time
…connected to the business. You'll serve as a trusted communications advisor to HR and other business leaders across the organization, manage key communications channels and engagement…
Added 1 hour ago
EL
Human Resources Generalist
Empire Life
Toronto, ON · Greater Toronto Area, Canada
- $79,200 to $126,500 CAD / year
- Full-time
Empire Life is looking to hire a Human Resources Generalist to join our Talent Management team! We are actively seeking candidates to fill a current open position.
Added 1 hour ago
M
Innovative Data Platform Solution Engineer
Microsoft
Toronto, ON
- Full-time
As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their…
Added 1 hour ago
AC
Finance Advisor
Air Canada
Dorval, QC
- Full-time
We are hiring a talented Finance Advisor to join our dynamic Regional Airlines team. Reporting to the Director, Financial Analysis and Regionals, the incumbent will be a key member of the…
Added 1 hour ago
DG
Service Advisor
Dilawri Group of Companies
Vaughan, ON
- Full-time
Dilawri Group in Ontario is actively seeking a Service Advisor to join the opening team at Kia Vaughan.
Added 2 hours ago
Advisor, New Technology Introduction Program
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
The Advisor, New Technology Introduction (NTI) Program, reporting to the Manager, New Technology Introduction(NTI) is responsible for delivering Pre-board Screening (PBS) and Hold-baggage…
Added 2 hours ago
IL
Senior HR Generalist
Intrado Life & Safety, Inc.
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Added 2 hours ago
FC
Business Analyst - Fidelity Wealth
Fidelity Canada
Toronto, ON
- Full-time
As a Business Analyst supporting Fidelity Canada’s new Wealth Management division within the Information Services (IS) department, you will play a key role in delivering technology and…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 3 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Accelerating the monthly and quarterly close process while improving the quality, accessibility, and reliability of financial information.
Added 3 hours ago
NB
Senior Advisor Consumer Protection Compliance
National Bank of Canada
Montreal, QC
- Full-time
as a Senior Advisor, Consumer Protection Compliance

Sirva

Relocation Advisor 1

Ottawa, ON, Canada

$21.63 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.63 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

Role Overview

As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only point of contact for our transferees, delivering all services offered under the relocation programs via multiple channels. You will provide guidance, assistance, administrative support and expense management. As well, you will manage and monitor transferee expectations and requests, to resolve issues timely and effectively.

*Enhanced Security Clearance is required, as provided by the Government of Canada.

Essential functions & Responsibilities

Level 1

30%

Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website

25%

Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call

25%

Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves

10%

Update relocation files – record detailed notes for each communication & action to the corresponding relocation file

Perform various administrative tasks to support the Contact Centre

Qualifications

We are looking for those with a strong desire to achieve the best outcome for transferee satisfaction. Relocating is stressful and you will take appreciation in knowing the actions you take have made an impact on an exciting chapter in our transferee's life. In fact, you will be serving those who serve our country.

To be successful in this position you:

You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
Possess strong customer service and communication skills across multiple digital platforms, including video calls, chats, emails and phone calls
Are highly organized with effective time management skills to manage multiple transferee requests at one time across a number of different clients
Demonstrate relevant experience of working in a fast paced environment, delivering quality and timely services to meet service level agreements
Are a self-starter with initiative and have the drive to succeed
Are able to work independently as well as in a team environment; use your judgement to make sound decisions
Are bilingual, which is highly advantageous
Are keen to Identify areas for enhancement or improvement; work with management to systematically resolve.

Other Information:

Reliability status security clearance granted by CIISD, PSPC is required; the security clearance application will be facilitated via the BGRS Company Security Officer (CSO)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable provincial and federal laws, we provide the following salary information for this position:

Position Title: Relocation Advisor I
Salary Range: $21.63 CAD/HR
Benefits: Comprehensive benefits package that includes choice of two Medical plans and two dental plans; Retirement plan, RRSP employer match (after 1 year), Life & Disability Insurance, and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside Canada, salaries will take into account local currency and market conditions, which may differ from the CAD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Apply About employer

More about this job

Responsibilities

The Relocation Advisor serves as the primary point of contact for Government of Canada transferees, providing guidance on relocation policies and managing expense claims. They are responsible for delivering planning sessions, maintaining accurate relocation files, and resolving transferee issues in a timely manner.

Requirements

Candidates must possess strong customer service and communication skills, with the ability to work effectively in a fast-paced environment. An Enhanced Security Clearance from the Government of Canada is a mandatory requirement for this position.

Skills

Customer service
Communication skills
Time management
Expense management
Administrative support
Problem solving
Data entry
Bilingualism
Attention to detail
Organization
Interpersonal skills

Benefits

Medical plans
Dental plans
Retirement plan
RRSP employer match
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Relocation services
Government of Canada
Expense management
Customer service
Security clearance
Administrative support
Policy guidance
Transferee support
Client relations
Service level agreements
Data management
Communication
Time management
Bilingual
Mobility programs

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