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Added 17 mins ago
CS
Client Advisor (Part-Time) - Yorkdale, Maison Margiela
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Part-time
The Client Advisor serves as the primary point of contact for clients, providing exceptional service, guidance, and solutions tailored to their needs. The role involves driving sales,…
Added 32 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a Trusted HR Advisor, You Will Work Closely With Managers And Leaders To Provide Practical Guidance On a Broad Range Of Human Resources Matters, Including
Added 46 mins ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
…lived experience of torture and trauma, and an influential advisor and trainer to multiple levels of policy makers and…
Added 2 hours ago
K
Manager, People & Change
KPMG
Vancouver, BC
- Full-time
Serve as a trusted advisor to client leadership teams and build long-term relationships across organizations.
Added 2 hours ago
GO
Human Resource Consultant I&II
Government of Yukon
Whitehorse, YT
- Full-time
Added 5 hours ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
St. John's, NL
- $18.5 to $23.15 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 5 hours ago
S
Beauty Advisor - Full Time
sephora.com
Red Deer, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 5 hours ago
B
Talent Acquisition Partner
BPA
Ottawa, ON · Kanata, ON
- Full-time
This is more than a recruitment role - it's an opportunity to become a trusted advisor to business leaders across Canada, helping them attract, engage and hire the talent that will shape…
Added 7 hours ago
Senior Technology Auditor
Rogers Communications
Brampton, ON
Act as a trusted advisor on technology risk and control matters.
Added 7 hours ago
SJ
Human Resources Business Partner, Non Acute
St. Joseph's Healthcare Hamilton
Dundas, PE · St. Joseph's Villa Dundas
- Full-time
Act as a trusted advisor to leaders providing advice and guidance on all people-related matters.
Added 8 hours ago
M
Senior Communication Specialist
McElhanney
AB · Alberta, Canada
- Full-time
Added 8 hours ago
BH
Manager, Intergovernmental Relations
BC Housing
Burnaby, BC
- Full-time
Reporting to the Chief Strategic Advisor, Intergovernmental Relations, the Manager, Government Affairs is responsible for developing and implementing a comprehensive government relations…
Added 9 hours ago
GI
Human Resources Business Partner (HRBP)
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
As a trusted advisor, the HRBP provides leadership across employee and labour relations, talent management, organizational effectiveness, workforce planning, succession planning,…
Added 9 hours ago
GI
Talent Acquisition Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Act as a trusted advisor to Hiring Managers and senior leaders, providing guidance on hiring strategies, market trends, and talent availability.
Added 10 hours ago
S
Beauty Advisor - Part Time
sephora.com
Ottawa, ON
- $19.2 to $22.6 CAD / hour
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 10 hours ago
T
Senior Talent Acquisition Partner
TricorBraun
Burlington, ON
- Full-time
…across the geographic footprint you support. Acting as a trusted advisor to business and HR leaders, you’ll anticipate workforce needs, elevate our employer brand, and deliver an…
Added 10 hours ago
TH
Analyste principal de l?Exploitation
The Home Depot Canada
Toronto, ON
- Full-time
Serve as a trusted advisor to leaders on workforce-related topics, combining business acumen, HR insight, and operational understanding.
Added 10 hours ago
TH
Workforce Strategy & Transformation Lead
The Home Depot Canada
Toronto, ON
- Full-time
Serve as a trusted advisor to leaders on workforce-related topics, combining business acumen, HR insight, and operational understanding.
Added 11 hours ago
T
Recruiter
TEKsystems
Saskatoon, SK
- $25 to $30 CAD / hour
- Contract
Serve as a trusted advisor throughout the recruitment process
Added 11 hours ago
T
Analyste De Solutions / Solutions Analyst
TEKsystems
Longueuil, QC
- $70 to $80 CAD / hour
- Contract
The Contact Center Solutions Advisor is involved in all activities related to delivering solutions, from requirements analysis through to solution deployment. They participate in both…
Added 11 hours ago
Director, People Experience Partners
Gore Mutual Insurance
Cambridge, ON
…people partnership solutions. This role serves as a trusted advisor to senior leaders, ensuring that people strategies, organizational effectiveness initiatives, and talent decisions are…
Added 12 hours ago
LM
Clinical Patient Advisor
LASIK MD
Mississauga, ON
- Part-time
CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR) |
Added 12 hours ago
S
Beauty Advisor - Full Time
Sephora
Red Deer, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 12 hours ago
BV
Bilingual Human Recourses Generalist
Bureau Veritas
Halifax, NS
- Full-time
2-4 years of progressive experience in an HR Generalist, HR Advisor, or similar role.
Added 12 hours ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time

Sirva

Relocation Advisor 1

Ottawa, ON, Canada

$21.63 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.63 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

Role Overview

As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only point of contact for our transferees, delivering all services offered under the relocation programs via multiple channels. You will provide guidance, assistance, administrative support and expense management. As well, you will manage and monitor transferee expectations and requests, to resolve issues timely and effectively.

*Enhanced Security Clearance is required, as provided by the Government of Canada.

Essential functions & Responsibilities

Level 1

30%

Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website

25%

Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call

25%

Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves

10%

Update relocation files – record detailed notes for each communication & action to the corresponding relocation file

Perform various administrative tasks to support the Contact Centre

Qualifications

We are looking for those with a strong desire to achieve the best outcome for transferee satisfaction. Relocating is stressful and you will take appreciation in knowing the actions you take have made an impact on an exciting chapter in our transferee's life. In fact, you will be serving those who serve our country.

To be successful in this position you:

You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
Possess strong customer service and communication skills across multiple digital platforms, including video calls, chats, emails and phone calls
Are highly organized with effective time management skills to manage multiple transferee requests at one time across a number of different clients
Demonstrate relevant experience of working in a fast paced environment, delivering quality and timely services to meet service level agreements
Are a self-starter with initiative and have the drive to succeed
Are able to work independently as well as in a team environment; use your judgement to make sound decisions
Are bilingual, which is highly advantageous
Are keen to Identify areas for enhancement or improvement; work with management to systematically resolve.

Other Information:

Reliability status security clearance granted by CIISD, PSPC is required; the security clearance application will be facilitated via the BGRS Company Security Officer (CSO)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable provincial and federal laws, we provide the following salary information for this position:

Position Title: Relocation Advisor I
Salary Range: $21.63 CAD/HR
Benefits: Comprehensive benefits package that includes choice of two Medical plans and two dental plans; Retirement plan, RRSP employer match (after 1 year), Life & Disability Insurance, and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside Canada, salaries will take into account local currency and market conditions, which may differ from the CAD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Apply About employer

More about this job

Responsibilities

The Relocation Advisor serves as the primary point of contact for Government of Canada transferees, providing guidance on relocation policies and managing expense claims. They are responsible for delivering planning sessions, maintaining accurate relocation files, and resolving transferee issues in a timely manner.

Requirements

Candidates must possess strong customer service and communication skills, with the ability to work effectively in a fast-paced environment. An Enhanced Security Clearance from the Government of Canada is a mandatory requirement for this position.

Skills

Customer service
Communication skills
Time management
Expense management
Administrative support
Problem solving
Data entry
Bilingualism
Attention to detail
Organization
Interpersonal skills

Benefits

Medical plans
Dental plans
Retirement plan
RRSP employer match
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Relocation services
Government of Canada
Expense management
Customer service
Security clearance
Administrative support
Policy guidance
Transferee support
Client relations
Service level agreements
Data management
Communication
Time management
Bilingual
Mobility programs

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