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Added 36 mins ago
M
Senior Advisor, Strategy, Planning & Partnerships
Metrolinx
Canada
- Full-time
The Strategy, Planning and Partnerships team is seeking one permanent, and one 18-month contract Senior Advisor who will be responsible for developing proactive insights and undertaking…
Added 36 mins ago
B
SENIOR BUSINESS ADVISOR, AI
BDC
Montreal, QC
- Full-time
The AI Business Advisor serves as a trusted strategic advisor to Canadian entrepreneurs seeking to leverage artificial intelligence to improve performance, productivity, and long‑term…
Added 51 mins ago
VC
General Practice with Obstetrical Surgical Skills (OSS), Squamish General Hospital
Vancouver Coastal Health
Squamish, BC
- Full-time
Squamish offers an exceptional quality of life, with mountains and ocean at your doorstep and year round access to climbing, hiking, biking, paddling, and skiing. The community features a…
Added 1 hour ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action…
Added 1 hour ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Act as lead audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action to senior…
Added 1 hour ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action…
Added 1 hour ago
M
Manager, Lead Engagement
Medcan
Toronto, ON
- $85,122 to $117,042.75 CAD / year
- Full-time
…day with one mission: optimizing the lead funnel to maximize quality and conversion. This role is the engine behind our revenue growth - responsible for analyzing performance at every stage…
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 1 hour ago
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Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 1 hour ago
FS
Manager Brand Stewardship & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Act as a trusted advisor to corporate, regional, and property teams, as well as external partners, on brand stewardship and governance.
Added 2 hours ago
EL
ELYSIS – Conseiller Senior procédé / Senior process advisor
ELYSIS LP
Saguenay, QC
- Full-time
Added 2 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars…
Added 4 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Victoria, BC
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 4 hours ago
Seasonal Beauty Advisor - Estée Lauder Companies (NB) - Part Time - Company Store - Winnipeg, MB
Estée Lauder Companies
Winnipeg, MB
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 4 hours ago
EL
Beauty Advisor - Seasonal PT - The Cosmetic Company Store - Premium Outlet - Edmonton, AB
Estée Lauder Companies
Edmonton, AB
- Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 4 hours ago
JG
Technical Architect for Box Capital Markets
J&M Group
Toronto, ON
- Contract
…patterns modernize technology stacks and serve as a trusted advisor to business and technology partners Reporting to the Director of Architecture you will oversee technical planning…
Added 4 hours ago
S
Health & Safety Trainer & Consultant
SafetyCo
Field, BC
- Full-time
Act as a trusted advisor, representing SafetyCo with professionalism and integrity
Added 5 hours ago
O
Consultant
OpenText
Richmond Hill, ON
- Full-time
Act as a trusted advisor to customers, helping them plan, coordinate, and execute partner onboarding and migration initiatives.
Added 5 hours ago
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Advisor, Global Compensation
Bombardier
Dorval, QC
- Full-time
You are comfortable working in a fast-paced environment and can deliver high-quality work under tight deadlines.
Added 5 hours ago
DC
Program Manager
DATA Communications Management Corp
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Added 5 hours ago
FC
Recruiter
Frontline Consulting Services (FCS) Inc
Saskatoon, SK
- Contract
Serve as a trusted advisor throughout the recruitment process
Added 5 hours ago
MS
President & CEO
MacDonald Search Group
Toronto, ON
- Full-time
Our client is a respected Canadian wine business with a longstanding heritage, established market presence and a commitment to quality, innovation and sustainable growth.
Added 5 hours ago
LV
Customer Advisor I
Lee Valley Tools
Coquitlam, BC
- Up to $18.85 CAD / hour
- Part-time
…hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves…
Added 5 hours ago
PC
People and Culture Manager - Full-Time
peoplecare communities
Waterloo, ON
- Full-time
…valued, supported and empowered to succeed. Acting as a trusted advisor, they will lead key people strategies across labour and employee relations, talent management, workforce planning,…
Added 5 hours ago
CB
Sales Associate - CosmoProf Store # 07325
CosmoProf Beauty
Guelph, ON
- Full-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…

Sirva

Relocation Advisor 1

Ottawa, ON, Canada

$21.63 CAD / hour

Apply About employer

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Job details

Pay: $21.63 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

Role Overview

As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only point of contact for our transferees, delivering all services offered under the relocation programs via multiple channels. You will provide guidance, assistance, administrative support and expense management. As well, you will manage and monitor transferee expectations and requests, to resolve issues timely and effectively.

*Enhanced Security Clearance is required, as provided by the Government of Canada.

Essential functions & Responsibilities

Level 1

30%

Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website

25%

Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call

25%

Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves

10%

Update relocation files – record detailed notes for each communication & action to the corresponding relocation file

Perform various administrative tasks to support the Contact Centre

Qualifications

We are looking for those with a strong desire to achieve the best outcome for transferee satisfaction. Relocating is stressful and you will take appreciation in knowing the actions you take have made an impact on an exciting chapter in our transferee's life. In fact, you will be serving those who serve our country.

To be successful in this position you:

You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
Possess strong customer service and communication skills across multiple digital platforms, including video calls, chats, emails and phone calls
Are highly organized with effective time management skills to manage multiple transferee requests at one time across a number of different clients
Demonstrate relevant experience of working in a fast paced environment, delivering quality and timely services to meet service level agreements
Are a self-starter with initiative and have the drive to succeed
Are able to work independently as well as in a team environment; use your judgement to make sound decisions
Are bilingual, which is highly advantageous
Are keen to Identify areas for enhancement or improvement; work with management to systematically resolve.

Other Information:

Reliability status security clearance granted by CIISD, PSPC is required; the security clearance application will be facilitated via the BGRS Company Security Officer (CSO)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable provincial and federal laws, we provide the following salary information for this position:

Position Title: Relocation Advisor I
Salary Range: $21.63 CAD/HR
Benefits: Comprehensive benefits package that includes choice of two Medical plans and two dental plans; Retirement plan, RRSP employer match (after 1 year), Life & Disability Insurance, and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside Canada, salaries will take into account local currency and market conditions, which may differ from the CAD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Apply About employer

More about this job

Responsibilities

The Relocation Advisor serves as the primary point of contact for Government of Canada transferees, providing guidance on relocation policies and managing expense claims. They are responsible for delivering planning sessions, maintaining accurate relocation files, and resolving transferee issues in a timely manner.

Requirements

Candidates must possess strong customer service and communication skills, with the ability to work effectively in a fast-paced environment. An Enhanced Security Clearance from the Government of Canada is a mandatory requirement for this position.

Skills

Customer service
Communication skills
Time management
Expense management
Administrative support
Problem solving
Data entry
Bilingualism
Attention to detail
Organization
Interpersonal skills

Benefits

Medical plans
Dental plans
Retirement plan
RRSP employer match
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Relocation services
Government of Canada
Expense management
Customer service
Security clearance
Administrative support
Policy guidance
Transferee support
Client relations
Service level agreements
Data management
Communication
Time management
Bilingual
Mobility programs

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