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Added 53 mins ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
Coach banking advisors and support them daily and in their career path to help them reach their full potential.
Added 53 mins ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
…the standard, recurring technical and procedural tasks that support the collection, processing, validation and dissemination of UIS statistics. The post supports the specialised and…
Added 1 hour ago
SH
CT Technologist - Senior - NE
Shared Health-Soins Communs
Thompson, MB
- Full-time
…provides direct patient care, administrative and operational support functions required as part of the multi-disciplinary team approach of service delivery. As well as other duties as…
Added 1 hour ago
CO
Dispatch Clerk (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
…the field via two-way radio communications, monitoring the Officer’s activities for safety/support, and providing customer service to the…
Added 2 hours ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- Full-time
The Office of the Chief Administrative Officer is looking for a full time Manager of Geographic Information Systems (GIS) to provide strategic and operational leadership for the City of…
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Provide financial and analytical support for business cases, funding submissions, service reviews, and strategic initiatives.
Added 4 hours ago
AA
Agent d'approvisionnement (Commandes) - Supply Management Officer (Ordering)
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Montréal et Mirabel et application de…
Added 5 hours ago
S
Executive Assistant to the CEO
SOCAN
Toronto, ON · North York, ON
- Full-time
TThe Executive Assistant to the CEO provides support to SOCAN’s Chief Executive Officer (CEO), as well as the Chief Financial Officer (CFO) and Chief Operations Officer (COO) enabling them…
Added 5 hours ago
S
Housekeeping Utility
Silversea
Canada
- Contract
Provides cabin services including turn-down service, laundry/valet support, and luggage handling.
Added 5 hours ago
CT Technologist - Senior - NE
Winnipeg Regional Health Authority
Thompson, MB
…provides direct patient care, administrative and operational support functions required as part of the multi-disciplinary team approach of service delivery. As well as other duties as…
Added 6 hours ago
Technology Education Consultant (Education Officer 3)
The Government of Nova Scotia
Flexible, NS
…Pathways Consultants, EECD colleagues, and external partners to support the academic achievement and well-being of all…
Added 6 hours ago
District Fire Ranger 3
Natural Resources and Indigenous Futures
Bissett, MB
Wildfire Service, Conservation and Wildfire Services
Added 6 hours ago
Sheriff's Officer
Manitoba Justice
Brandon, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 6 hours ago
Sheriff's Officer
Manitoba Justice
Portage la Prairie, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 6 hours ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…application and product security. Your contributions will directly support the secure and reliable operation of the province’s computing environment and digital services. Additionally, you…
Added 6 hours ago
Wildfire Superintendent - Northern Region
Natural Resources and Indigenous Futures
Thompson, MB
Wildfire Service, Conservation & Wildfire Services Division
Added 6 hours ago
BS
Executive Assistant to the Chief Executive Officer
Blackline Safety
Calgary, AB
- Full-time
Blackline Safety is looking for an exceptional Executive Assistant to partner with our Chief Executive Officer and Executive Leadership Team (ELT). This is a highly visible and trusted role…
Added 6 hours ago
UO
Associate Director, Health Services
University of Waterloo
Waterloo, ON · Health Services
- Full-time
…everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The…
Added 6 hours ago
C
Talent Service Officer, Talent Services - Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Reporting into the Manager, Talent Acquisition & Operations, the Talent Services Officer is a generalist role within the Human resources department that performs duties relating to the…
Added 6 hours ago
BS
Executive Assistant to the Chief Executive Officer
Blackline Safety
Calgary, AB
- Full-time
Blackline Safety is looking for an exceptional Executive Assistant to partner with our Chief Executive Officer and Executive Leadership Team (ELT). This is a highly visible and trusted role…
Added 6 hours ago
Bilingual Manager, Translation Services
Municipal and Northern Relations
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 hours ago
RR
administrative officer
Red Rock Haulage
Mississauga, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Added 7 hours ago
CH
Associate Philanthropy Officer, Annual Giving
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Drake
- Full-time
The Associate Philanthropy Officer, Annual Giving is an integral member of the Philanthropy team, responsible for delivering a personalized donor experience and implementing fundraising…
Added 7 hours ago
Supervisor
Advanced Education and Training
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 hours ago
Program Advisor (Bilingual and Non-Bilingual)
Advanced Education and Training
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…

Sirva

Relocation Advisor 1

Ottawa, ON, Canada

$21.63 CAD / hour

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Job details

Pay: $21.63 CAD / hour
Posting language: English
Posted: Oct 6, 2026

Original job description

Role Overview

As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only point of contact for our transferees, delivering all services offered under the relocation programs via multiple channels. You will provide guidance, assistance, administrative support and expense management. As well, you will manage and monitor transferee expectations and requests, to resolve issues timely and effectively.

*Enhanced Security Clearance is required, as provided by the Government of Canada.

Essential functions & Responsibilities

Level 1

30%

Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website

25%

Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call

25%

Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves

10%

Update relocation files – record detailed notes for each communication & action to the corresponding relocation file

Perform various administrative tasks to support the Contact Centre

Qualifications

We are looking for those with a strong desire to achieve the best outcome for transferee satisfaction. Relocating is stressful and you will take appreciation in knowing the actions you take have made an impact on an exciting chapter in our transferee's life. In fact, you will be serving those who serve our country.

To be successful in this position you:

You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
Possess strong customer service and communication skills across multiple digital platforms, including video calls, chats, emails and phone calls
Are highly organized with effective time management skills to manage multiple transferee requests at one time across a number of different clients
Demonstrate relevant experience of working in a fast paced environment, delivering quality and timely services to meet service level agreements
Are a self-starter with initiative and have the drive to succeed
Are able to work independently as well as in a team environment; use your judgement to make sound decisions
Are bilingual, which is highly advantageous
Are keen to Identify areas for enhancement or improvement; work with management to systematically resolve.

Other Information:

Reliability status security clearance granted by CIISD, PSPC is required; the security clearance application will be facilitated via the BGRS Company Security Officer (CSO)

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable provincial and federal laws, we provide the following salary information for this position:

Position Title: Relocation Advisor I
Salary Range: $21.63 CAD/HR
Benefits: Comprehensive benefits package that includes choice of two Medical plans and two dental plans; Retirement plan, RRSP employer match (after 1 year), Life & Disability Insurance, and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside Canada, salaries will take into account local currency and market conditions, which may differ from the CAD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

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More about this job

Responsibilities

The Relocation Advisor serves as the primary point of contact for Government of Canada transferees, providing guidance on relocation policies and managing expense claims. They are responsible for delivering planning sessions, maintaining accurate relocation files, and resolving transferee issues in a timely manner.

Requirements

Candidates must possess strong customer service and communication skills, with the ability to work effectively in a fast-paced environment. An Enhanced Security Clearance from the Government of Canada is a mandatory requirement for this position.

Skills

Customer service
Communication skills
Time management
Expense management
Administrative support
Problem solving
Data entry
Bilingualism
Attention to detail
Organization
Interpersonal skills

Benefits

Medical plans
Dental plans
Retirement plan
RRSP employer match
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Relocation services
Government of Canada
Expense management
Customer service
Security clearance
Administrative support
Policy guidance
Transferee support
Client relations
Service level agreements
Data management
Communication
Time management
Bilingual
Mobility programs

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