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Added 2 days ago
FS
Manager, Public Relations and Marketing Communications – Americas
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Four Seasons has an exciting opportunity for a Manager, Public Relations and Marketing Communications – Americas at our Head Office in Toronto. As an integral member of the regional…
Added 2 days ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 4 days ago
Water Strategy Manager, AWS Water Team
Amazon
Toronto, ON
The ideal candidate will have both a business and a technology background with demonstrated experience working with utilities and earning customer trust.
Added 17 days ago
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SKYWISE - Product Support Representative - AMER - Command+
Airbus
Waterloo, ON
- Full-time
Contribute to the consolidation of the Customer Voice for the region, under the guidance of the Product Support Lead and Customer Success Managers.
Added 26 days ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
…well-validated escalation with reproduction steps, relevant evidence, customer impact, and a root-cause hypothesis when possible. You’ll also identify recurring issues, improve…
Added 1 month ago
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Program Manager
Brooksource
Vancouver, BC
- $82 to $86 CAD / hour
- Contract
…organization, we encourage you to apply for the Technical Program Manager role and help drive success in our corporate infrastructure…
Added 1 month ago
EC
Mechanical Assembler
Eaton Corporation
Mississauga, ON
- Full-time
Eaton’s ES AMER PCS division is currently seeking a Mechanical Assembler. Eaton's Mississauga, Ontario site is a central hub for our electrical sector and is one of six Eaton Satellite…
Added 2 months ago
Alliances & Partners Manager
Ivalua
Montreal, QC
We are currently looking for an AMER Alliances Manager who will further expand the partner network. Partners are core to Ivalua’s strategy, a key success factor allowing our business to…
Added 3 months ago
SS
Responsable du développement des affaires – OCC/Business Development Manager - OCC (Aviation)
SITA Switzerland Sarl
Montreal, QC
- Full-time
As a Business Development Manager – OCC, you will not only be focusing on strategic business development but also works at full competence to lead airline operational performance across…
Added 3 months ago
S
Business Development Manager - OCC
SITA
Montreal, QC
- Full-time
As a Business Development Manager – OCC, you will not only be focusing on strategic business development but also works at full competence to lead airline operational performance across…
Added 2 months ago
Customer Marketing Manager
Ivalua
Montreal, QC
Here at Ivalua, we are currently looking for an experienced Customer Marketing Manager who will develop and lead multichannel marketing activities in the AMER region in close collaboration…
Added 4 months ago
PP
Assistant Store Manager - Toronto Premium Outlets
Peak Performance
Toronto, Ontario
- Full-time
We are seeking a motivated and inspiring Assistant Store Manager to support the Store Manager in managing the store operations, staff, and customer experience to achieve sales goals and…

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SITA

Business Development Manager - OCC

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jul 30, 2026

Original job description

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward - we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About The Role & Team

The Business Development Manager - Operations Control Center (OCC) will focus on building and converting the pipeline for OCC Assistant Manager (OCCAM) Solution across the assigned geography, partnering closely with SITA Account Managers and SITA FOR AIRCRAFT (SFA) Business Development Managers. He/she will closely collaborate with Product team; regional sales leadership and target airlines and aviation customers; business sponsors; OCC / IOCC operations leaders; airline IT and transformation stakeholders

The role acts as the OCCAM subject-matter expert through the sales cycle, strengthens account teams through enablement, and provides market feedback to Product to refine positioning and roadmap priorities.

As a Business Development Manager – OCC, you will not only be focusing on strategic business development but also works at full competence to lead airline operational performance across multiple functions, balancing safety, cost, customer impact, and efficiency in complex and high-stakes environments.

What You’ll Do

Identify and prioritize target airlines across APAC and AMER together with SITA Account Managers and SFA BDMs.
Generate new opportunities through outbound prospecting, industry events and the SITA network.
Act as the OCCAM subject-matter expert throughout the sales cycle, supporting AMs and SFA BDMs in their accounts.
Enable AMs and SFA BDMs on the OCCAM value proposition, use cases and competitive positioning.
Feed market and competitor insights back to the product team to support roadmap, positioning and go-to-market refinement.
Map airline stakeholders and sponsors, including OCC/IOCC operations, IT, transformation and commercial decision-makers.
Qualify of customer needs, current operating environment, business pain points, procurement readiness and implementation considerations.
Partner with AMs and SFA BDMs to shape opportunity strategy, customer messaging, demos, business cases and proposal inputs.

Qualifications

ABOUT YOUR SKILLS

Enterprise software / SaaS sales experience with airlines or aviation customers.
Airline applications selling experience, ideally involving operational systems, disruption management or recovery solutions.
Airline industry experience with an understanding of buying centers, sponsor identification and account navigation.
Software implementation or service experience, with the ability to explain delivery process, onboarding considerations and operational adoption factors.
In-depth airline operations knowledge, including OCC / IOCC workflows, disruption management and recovery processes.
Understanding airline operations and key stakeholders across operations control, IT, transformation, and executive sponsorship.
Ability to identify key stakeholders, sponsors, and decision-makers within target airline accounts.
Understanding of airline operations systems and how they integrate into the wider operational environment.
OCC environment knowledge, including daily operating rhythms, disruption response and recovery decision-making.
Strong consultative selling, discovery, qualification, storytelling and cross-functional collaboration skills.

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

 

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

 

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International - available to all employees - to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. 

 

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. 

Salary / Compensation Note

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More about this job

Responsibilities

The role focuses on building and converting the pipeline for the OCC Assistant Manager (OCCAM) solution across APAC and AMER regions. It involves acting as a subject-matter expert throughout the sales cycle and collaborating with product teams to refine the roadmap based on market feedback.

Requirements

Candidates need enterprise software or SaaS sales experience specifically with airlines or aviation customers, focusing on operational systems. In-depth knowledge of OCC/IOCC workflows and the ability to navigate airline buying centers are essential.

Skills

Enterprise Software Sales
SaaS Sales
Airline Operations Knowledge
Consultative Selling
Disruption Management
Stakeholder Mapping
Pipeline Conversion
Cross-functional Collaboration
Business Case Development
Market Analysis
OCC/IOCC Workflows
Strategic Business Development

Benefits

Flex Week (Work from home up to 2 days/week)
Flex Day
Flex Location (Up to 30 days a year work from any location)
Employee Assistance Program (EAP)
Champion Health Wellbeing Platform
Professional Development (LinkedIn Learning, Microsoft Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford)
Competitive Benefits

Visa sponsorship

Not detected in the job text

Keywords

OCC
IOCC
SaaS
Aviation
Airline Operations
Disruption Management
OCCAM
Business Development
Enterprise Software
APAC
AMER
Pipeline Management
Consultative Selling
Stakeholder Management
IT Services
IT Consulting
SITA

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