Find work in Canada.

334,438 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
2600002549 - Qualify Lead Healthy Aging
Lakeridge Health
Oshawa, ON
Internship
Reporting to the Manager, Quality Improvement & Patient Safety, the Quality Lead (Healthy Aging) will work closely with the Healthy Aging Program Directors (including Lakeridge Gardens),…
Added 4 mins ago
Portfolio Manager
Genus Capital Management
Vancouver, BC
Full-time
…met and their portfolio reflects their values. The portfolio manager also establishes a business growth strategy that attracts new…
Added 4 mins ago
Growth Marketing Specialist
Creator
Vancouver, BC
$68,000 to $80,000 CAD / year
Full-time
…programs, and help surface insights that support growth across the…
Added 19 mins ago
Associate Property Manager
BGIS
Quebec, QC
Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 19 mins ago
Product Supply Internship/Co-Op Summer 2027/Stage ou programme coopératif en chaîne d'approvisionnement Été 2027
Procter & Gamble
ON · Ontario, Canada
Full-time
Leading unique projects with coaching from your manager, you will play an important role within the Greater Toronto Fulfillment Centre having a direct impact on the business.
Added 19 mins ago
IT Program Manager - Insurance
Aviva Canada
Markham, ON
Full-time
We are looking for a highly motivated Program Manager who can drive Delivery in alignment with the organization mandate and goals. You are strong in program & project management practice…
Added 34 mins ago
Self Checkout Attendant
Walmart Canada
Saskatoon, SK
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 34 mins ago
(CAN) Customer Service Manager
Walmart Canada
Westbank, BC
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 34 mins ago
Self Checkout Attendant
Walmart Canada
Hamilton, ON · Waterdown, ON
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 34 mins ago
Self Checkout Attendant
Walmart Canada
Hamilton, ON · Waterdown, ON
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 34 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 34 mins ago
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 34 mins ago
Asset Protection Associate
Walmart Canada
Langford, BC
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 34 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Squamish, BC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 34 mins ago
(CAN)Self checkout Attendant
Walmart Canada
Squamish, BC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 34 mins ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
…and client objectives. You will also serve as a functional manager for assigned direct reports, with accountability for coaching, performance and development, workload planning, staff…
Added 34 mins ago
Account Representative- Sales Training Program (Toronto) October 2026
CDW
Toronto, ON
Full-time
…with one-on-one coaching while you begin to build your book of business. You will work directly with a dedicated manager to strategically craft and build consultative relationships with…
Added 34 mins ago
Customer Growth Marketing Manager
FacilityOS
Toronto, ON · North York, ON
$85,000 to $110,000 CAD / year
Full-time
We are looking for a results-driven Customer Growth Marketing Manager to own FacilityOS’s customer expansion and advocacy marketing programs. You will build scalable, measurable campaigns…
Added 34 mins ago
Industry Engagement Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Temporary
…create meaningful industry connections. As the key relationship manager for a diverse portfolio of industry associations, corporations, and partners, you will identify, cultivate, and…
Added 34 mins ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Surrey, BC
$105,000 to $115,000 CAD / year
Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 34 mins ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Here's how a Business Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:
Added 49 mins ago
Senior Manager, Product Marketing
Benevity
Remote, Canada
Full-time · Remote
As a seasoned product marketer and leader, you possess a knack for being able to identify business and market needs, conduct research and build strategic plans, craft compelling messaging…
Added 49 mins ago
Success Operations Analyst I
Thumbtack
Remote, Canada
Full-time · Remote
Working proficiency with SQL and business intelligence or reporting tools, or equivalent experience independently accessing, combining, and interpreting operational data.
Added 49 mins ago
Procurement Co-op
Veolia Environnement SA
Oakville, ON
Internship
…transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex…
Added 1 hour ago
Manager 3, Software Development (Tax Compliance)
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…

SiteMax Systems Inc.

Account Development Manager

Vancouver, BC, Canada

Pay: $70,000 to $80,000 CAD / year
Job type: Part-time
Apply by: Mar 23, 2027
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Do you enjoy thinking on your feet, learning new technology, and turning ideas into action? At SiteMax, we're looking for a curious, motivated problem-solver who thrives in a fast-paced environment and enjoys helping customers achieve their goals.

SiteMax helps construction teams simplify jobsite operations and keep their people, projects, and information connected. We're utilizing the latest AI strategies to innovate and transform construction jobsite operations, and we're looking for people who are excited to help customers embrace new ways of working.

This role brings together customer relationships, hands-on implementation, account development, and product communication. You'll own a segment of accounts end to end, from onboarding through adoption, renewal, and growth.

The role

As an Account Development Manager, you'll own and manage a segment of SiteMax accounts with day-to-day autonomy over onboarding, adoption, retention, satisfaction, and the customer relationship.

This is a full-lifecycle role. You'll run your own onboardings, configure the platform to how each customer actually works, monitor how the account is tracking, and lead the conversations that keep it healthy and growing. You'll also support the Director on larger implementations and account reviews.

Working closely with sales, Pro Services, and engineering, you'll turn customer goals into practical next steps. Your day might include running a kickoff, building out a customer's Time Center work rules, coordinating a training session, launching a product announcement campaign, chasing a failed payment, preparing renewal materials, or spotting where a growing contractor could get more out of the platform.

You'll need curiosity, sound judgment, and the ability to keep multiple priorities moving while following through on the details.

This role reports to the Director of Customer Success and Revenue Operations, who holds final decision authority on account direction, renewals, and commercial terms.

What you'll do

Own the customer relationship

Own a segment of accounts with day-to-day autonomy over the relationship, adoption, and retention.
Become a knowledgeable point of contact who understands customer priorities and keeps conversations moving forward.
Proactively engage at-risk or underutilized accounts, with support from the Director on commercial decisions.
Ask thoughtful questions, bring the right people together, and follow customer requests through to completion.

Deliver onboarding and implementation

Run hands-on onboarding for your accounts, including kickoffs, setup sessions, and go-live, and support the Director on larger implementations.
Configure SiteMax modules to customer requirements: Time Center work rules, forms, report templates, user roles, and permissions.
Provision and administer users and seats, and post seat changes to the pro-services channel for billing.
Build and deliver tailored training, remote and on-site, including custom walkthroughs and decks suited to each account's users.
Gather requirements for Pro Services and custom builds, coordinate delivery with Pro Services and Development, and track through to go-live.

Drive adoption and growth

Monitor usage and engagement, deliver targeted guidance, and help customers build habits that create lasting value.
Identify opportunities for additional seats, expanded use, and plan upgrades that align with customer needs.
Flag churn and expansion opportunities to the Director and drive the follow-through.
Lead account reviews that highlight customer progress, demonstrate value, and build plans around future goals.

Run product communication campaigns

Plan and run product communication campaigns that keep customers informed about new features, releases, and changes.
Write release announcements, in-app messages, and customer emails in partnership with Product and Marketing.
Tailor messaging by customer type and use case so each account hears what is relevant to them.
Track campaign engagement and use the results to drive adoption of new capabilities.

Support renewals

Track customer health indicators, prepare renewal materials, and lead renewal outreach and conversations in partnership with the Director.
Commercial negotiation, pricing, and final renewal terms rest with the Director.

Keep the account operationally clean

Maintain accurate HubSpot CRM records: log calls, emails, and account changes, and keep deal and line item data current.
Monitor and follow up on overdue invoices, failed payments, and credit card expirations, working with billing to resolve issues.
Facilitate data clean-up, account updates, and customer handoffs between departments.
Support the automation of billing communication and lifecycle workflows.
Submit a weekly portfolio update covering renewals, churn risk, expansion, and roadblocks.

Help customers embrace innovation

Stay current with SiteMax's evolving capabilities, including AI-driven developments, and explain their practical relevance to customers.
Share product feedback internally and help turn customer achievements into reviews, case studies, and referrals.
Contribute to HubSpot playbooks, customer-facing resources, and account-specific enablement content.

What you bring

You enjoy a varied day, take initiative, and know how to prioritize. You're comfortable learning as you go, resourceful about finding answers, and clear about keeping others informed.

You'll bring:

Experience in customer success, account management, or a similar customer-facing role with ownership of a book of accounts.
Strong problem-solving skills and the ability to translate customer goals into clear, practical actions.
An aptitude for technology and an interest in how software and AI can improve everyday work. Comfort configuring software to a customer's requirements is a real part of this job.
Confident written and verbal communication, including the ability to explain software to different audiences.
Experience writing customer-facing communications, such as product announcements, newsletters, or email and in-app campaigns.
Strong organizational skills and reliable follow-through across multiple customer priorities.
A relationship-building mindset and the ability to recognize opportunities that benefit both the customer and the business.
Confidence leading conversations about customer value, renewals, and account growth.
A collaborative approach and a willingness to take ownership.

Experience with SaaS, construction technology, or tools such as Google Workspace, HubSpot, Jira, Slack, and Intercom is an asset. Direct construction industry experience is not required. We welcome relevant post-secondary education or equivalent practical experience. Occasional travel may be required.

What success looks like

Your impact will show up in customers who use SiteMax confidently, feel supported, and continue to grow with us. We'll look at:

Gross Revenue Retention across your accounts: retaining recurring revenue and minimizing churn and downgrades.
Expansion surfaced and progressed within your book.
Onboarding time-to-value and successful go-lives for the accounts you implement.
Customer engagement and product adoption.
Reach and engagement of your product communication campaigns.
CRM health: accurate, current HubSpot data across your accounts.
Timely, thoughtful follow-through on customer requests.
Customer feedback, reviews, case studies, and referrals.

Growth path

You'll start with a defined segment of accounts and take on progressively more strategic, higher-value accounts as you build experience with the platform and the industry. Over time, and at the Director's discretion, you'll move toward fuller independent ownership of larger client relationships, including account scheduling, documentation, and commercial follow-up.

Why SiteMax?

SiteMax helps thousands of contractors address the everyday challenges of construction management. Our team brings together business developers, engineers, and industry professionals with a close connection to our product and customers.

We're investing in new ways to improve jobsite operations, using the latest AI strategies alongside practical industry knowledge to guide innovation. In this role, you'll help connect that innovation to the people using SiteMax every day, and bring their insights back to the team.

We value initiative, collaboration, and practical ideas. You'll have room to contribute, colleagues who share their expertise, and opportunities to grow within the company.

We offer:

Medical and dental benefits to support your health and well-being.
Gym access to help you stay active.
An office in a AAA building in downtown Vancouver, with a central location to connect and collaborate.
Professional development and career growth, supported by a team that invests in its people.

Compensation

The salary range for this role is $70,000 to $80,000 CAD per year.

Location

Our office is located in a AAA building in downtown Vancouver, British Columbia. The role is hybrid, with a minimum of 3 days a week in the office.

SiteMax is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of customer accounts across onboarding, implementation, adoption, retention, renewals, and growth, including configuring SiteMax and delivering tailored training. Coordinate with internal teams, run product communication campaigns, maintain accurate CRM and billing records, and identify customer risks and expansion opportunities.

Requirements

Candidates should have experience in customer success, account management, or a similar customer-facing role with responsibility for a portfolio of accounts, along with strong communication, organization, problem-solving, and follow-through. The role also calls for technology aptitude, comfort configuring software, and experience creating customer-facing communications; SaaS, construction technology, and tools such as HubSpot are assets, while relevant post-secondary education or equivalent practical experience is welcomed.

Skills

Customer Success
Account Management
Software Implementation
Customer Onboarding
Software Configuration
Product Adoption
Customer Retention
Renewal Support
Account Growth
Customer Training
Product Communications
HubSpot CRM
Problem-Solving
Project Coordination
Written and Verbal Communication

Benefits

Medical Benefits
Dental Benefits
Gym Access
Professional Development
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

SiteMax
Construction Technology
SaaS
Artificial Intelligence
Customer Success
Account Management
Customer Onboarding
Software Implementation
Time Center
Forms
Report Templates
User Roles and Permissions
Customer Training
Product Adoption
Customer Retention
Renewals
Account Growth
HubSpot
Google Workspace
Jira
Slack
Intercom
Pro Services
Billing Workflows
Customer Health
Gross Revenue Retention
Account Reviews

Report this job