Mine Dispatcher

Skeena Gold + Silver Limited is a Canadian mining company with a portfolio of exploration and development projects located in northwest British Columbia, Canada. Our current focus is on the revitalization of the high-grade, past-producing Eskay Creek gold-silver mine. Skeena is committed to leading the industry in reconciliation, diversity, and inclusion and we work in close collaboration with our Indigenous partners, leveraging their traditional knowledge and respect for the land.

As a Skeena employee, you will become part of a dynamic, innovative, and results-driven work environment. Together, alongside colleagues of diverse backgrounds and experience you will help us operate safely, protect the environment, positively contribute to our local communities and build a state of the art mine in Canada. Come join our team to be a part of this amazing opportunity!

Job Title: Mine Dispatcher

The Mine Dispatcher reports to the Senior Supervisors and is responsible for the real-time coordination and optimization of mining activities through the Fleet Management System (FMS), ensuring safe, efficient, and productive operations. This role works closely with Mine Operations, Maintenance, and Mine Systems teams to monitor equipment movement, manage haulage efficiency, and support operational decision-making using Wenco and associated systems.

Responsibilities (including but not limited to):

Fleet Management & Dispatch Operations

• Operate and manage the Wenco Fleet Management System in real-time
• Monitor equipment locations, statuses, and assignments across the pit
• Dispatch haul trucks and auxiliary equipment to optimize cycle times and productivity
• Adjust dispatch plans dynamically based on changing operational conditions
• Manage queueing, dumping locations, and loading unit interactions

Production Monitoring & Optimization

• Track key performance indicators (KPIs) such as cycle times, payload, and equipment utilization
• Identify inefficiencies and coordinate with operations to resolve bottlenecks
• Support short interval control (SIC) processes and provide real-time updates
• Assist in achieving daily, weekly, and monthly production targets

Communication & Coordination

• Maintain regular radio communication with equipment operators.

• Coordinate with supervisors, shovel operators, and haul truck operators to support shift priorities.
• Liaise with Maintenance on equipment downtime, breakdowns, return-to-service timing, and change-outs.
• Provide clear direction during shift changes and operational disruptions.
• Maintain the equipment and operator roster for each shift, confirming assignments, equipment availability, and coverage gaps with supervisors.
• Generate and distribute shift reports covering production, equipment utilization, delays, downtime, and operator assignments to support shift handovers and performance reviews.

Data Integrity & Reporting

• Ensure accurate input of delays, downtime, and equipment status codes
• Generate and distribute shift reports and summaries
• Support Mine Systems team with data validation and troubleshooting
• Identify discrepancies in FMS data and escalate as required

Safety & Compliance

• Promote and enforce safe work practices
• Support emergency response coordination through dispatch systems
• Monitor adherence to traffic management plans and safe operating procedures

Additional Responsibilities 

• All other duties as reasonably assigned 

The Ideal Candidate 

Education / Qualifications:

• High school diploma or equivalent; post-secondary training in mining, logistics, operations, or a related discipline is considered an asset.
• Previous experience in mine dispatch, equipment coordination, or open-pit mining operations.
• Familiarity with fleet management systems (FMS); experience with Wenco is preferred.
• Working knowledge of load and haul operations, haul cycles, equipment capabilities, and mining production priorities.
• Must possess a valid Class 5 Driver’s Licence.

Experience / Skills  

• Strong radio communication skills, with the ability to provide clear, concise directions and coordinate effectively with equipment operators, supervisors, and maintenance personnel.
• Ability to monitor multiple activities simultaneously, adjust equipment assignments, and respond to equipment breakdowns and changing operational priorities in coordination with Senior Supervisors.
• Proficiency in Microsoft Office, particularly Excel, with experience preparing shift reports and maintaining accurate equipment and operator rosters.
• Strong analytical and problem-solving skills, with the ability to identify production inefficiencies, monitor equipment utilization, and support real-time operational decision-making.
• Exceptional attention to detail and accuracy when recording production data, equipment status, delays, downtime, and dispatch activities.
• Strong written and verbal communication skills, with the ability to provide accurate shift handovers and communicate operational updates effectively.
• Demonstrated commitment to safety, environmental responsibility, and adherence to site procedures and traffic management plans.
• Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced mining environment.
• Effective team player with strong interpersonal skills and the ability to work independently, exercise sound judgment, and collaborate across Mine Operations, Maintenance, and Mine Systems.
• Ability to handle confidential and operationally sensitive information with professionalism and discretion.
• Willingness and ability to work rotating day and night shifts in a remote mining environment.

Work Location & Conditions 

This is a site-based camp job at Eskay Creek Mine site. This position involves working at a remote mine site on a 15 days on/13 days off rotation.

The Eskay Creek Revitalization Project is located within the Coast Mountains of Northwestern British Columbia and Tahltan Territory. Ground transportation will be provided from local communities to the Eskay Creek Site facilities. For those applicants located elsewhere in western Canada, flight transportation from major urban centers will be provided to the Terrace or Smithers airports, from which shuttles will provide transportation to the Eskay Creek Camp facilities. Travel time and expenses are subject to Skeena’s Travel Policy.

There will be exposure to extreme temperatures in all seasons including working outdoors in snow, mud, ice, and water conditions, walking to and from different locations on uneven ground, prolonged periods of standing and physically handling/lifting/moving heavy objects.

Compensation

The expected salary range for this position is CA $48. Individual compensation will be determined based on factors including relevant education, training, experience, skills, qualifications, and job responsibilities. Skeena is committed to fair, equitable, and transparent compensation practices and to fostering a diverse and inclusive workforce that reflects the communities in which we operate.

All applicants must be legally entitled to work in Canada.

Priority hiring consideration will be given to Indigenous Nations members who reside within the territories where our projects are located.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.