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Added 1 min ago
SH
Nurse 2 - Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
SH
Nurse 2 - Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
SH
Diagnostic Imaging Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 1 min ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 1 min ago
SH
Secretary 3
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…incumbent is responsible for providing clerical support to the CSS Manager(s) including processing job postings and related paperwork, registering new hires in orientation sessions,…
Added 1 min ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 1 min ago
SH
General Duty Nuclear Med Technologist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…Medicine Technologist under the direction of the Nuclear Medicine Manager, performs the operational activities pertaining to the Nuclear Medicine imaging services to ensure delivery of a…
Added 1 min ago
SH
Licensed Practical Nurse (LPN)- WRS3 735 Notre Dame (from GD5)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 1 min ago
VE
Environmental Manager H/F
VINCI Energies
Toronto, ON
- Full-time
Group Health Insurance (premium participation including virtual health care system);
Added 1 min ago
SH
Nurse 2 - Surgery - Orthopedic
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
SH
Health Care Aide - 2 South Ortho Trauma
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, Registered Nurse, Registered Psychiatric Nurse, and/or Licensed Practical nurse, the Health Care Aide acts as a member of the…
Added 1 min ago
SH
Social Worker (BSW)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager, the incumbent is responsible for:
Added 1 min ago
SH
General Duty Nurse (N2) - Child Health - NICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
SH
Registered Psychiatric Nurse N2 - Intensive Treatment Service
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, the Nurse is responsible for the delivery of direct client care, the planning, implementation, implementation and evaluation of client treatment…
Added 1 min ago
SH
Nurse 2 - 3rd Floor Special Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Directly accountable to the Manager, Health Services, the Registered Nurse provides registered nursing services for patient/residents, including those with complex and unpredictable health…
Added 1 min ago
SH
General Duty Nurse (N2) - Interventional Radiology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager, Health Services (and utilizing the Clinical Resource Nurse as resource for clinical practice issues), the incumbent is responsible for:
Added 1 min ago
SH
Music Therapist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Manager Health Services, the Music Therapist is responsible for providing a music therapy program as a therapeutic tool for patients, to restore, maintain…
Added 1 min ago
SH
Licensed Practical Nurse (LPN) - 5S FM Sub Acute
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 2 mins ago
T
Workplace Ambassador
TD
AB
- Full-time
Create a welcoming, approachable presence that makes colleagues feel supported and taken care of
Added 2 mins ago
OV
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- Full-time
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Added 17 mins ago
S
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Toronto, ON
- Part-time
Provides secretarial and clerical support to the Patient Care Manager (PCM), Team Coordinator (TC) and Team members.
Added 17 mins ago
S
Patient Administrative Associate - Operating Room Information Management Services - Temporary Part-Time 2026-18272 (2026-18272)
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- Part-time
…patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care…
Added 18 mins ago
S
General Labourer
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Edmonton, AB
- Other
…energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive…
Added 18 mins ago
Senior Product Manager
AutoScout24
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…
Added 18 mins ago
FH
Registered Nurse, Surgical Services - Inpatient, Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.

SKF

Customer Engagement Representative

Calgary, AB, Canada

Salary Range: $ 60,000.00 to $ 68,000.00

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Job details

Pay: Salary Range: $ 60,000.00 to $ 68,000.00
Apply by: Jan 1, 2027
Posting language: English
Posted: Sep 28, 2026

Original job description

Customer Engagement Representative

Location: Calgary, AB

Salary Range: $ 60,000.00 to $ 68,000.00

About SKF:

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Purpose of the role:

To serve as the main point of contact for SKF’s customers and provide them with prompt and efficient service. Calculation of all costs from Field Service jobs to determine billing amounts for customers. Backup to finance department in areas where internal controls determine it necessary.

Ensure master data for all customers is up to date and correct; entry of all customer orders into the ERP system after checking that all pricing, lead times and commercial requirements are correct; prepare appropriate paper work for shipping including bills of lading, customs forms and commercial invoices; track shipments and verify receipts as required; provide feedback to customers regarding delivery delays or problems, ensure shipment of all returns (both warranty and non-warranty) and provide billing information to finance department;
Build and maintain strong professional relationships with customers using a proactive and customer focused attitude; identify the customers’ needs and ensure internal resource support; attend to customer complaints in a professional manner as they arise and escalate if necessary; identify corrective actions that satisfy both the customer and SKF; follow up to ensure resolution;
Creating new projects for Field Service and ensuring cost data is as per Order Entry Form. Carrying out invoicing and informing the Controller for closure of project.
Setting up of internal projects for capturing labor and material costs that will not be billed to any external customers.
Review, download and upload of data on the various authorized Customer Portals.
Working closely with FOC (Finance Operations Center) and Supply Chain teams in the performance of day to day tasks.
Compliance with internal controls process and SKF policies and performance of additional finance duties/tasks as may be determined necessary by the manager (receipt of incoming payments, issuance of credit notes, updating project cash flows etc)

Required qualifications and competencies:

Knowledge:

Education – High school diploma
Knowledge of SKF products and services, awareness of legal requirements and their implications in regards to contract terms, export controls and import/export regulations.

Know-how:

Excellent written and verbal communication skills, data entry skills, attention to detail
computer skills including MS Office, PowerBi tools
Proven customer support experience, experience in scheduling and logistics
Stakeholder communication and collaboration

Behavioral competencies:

Ability to remain professional and courteous when handling difficult situations, patience and attentiveness, ability to use positive language, organizational skills with the ability to multitask
Willingness to comply with regulations established by the company, honesty, reliability, care and integrity.
Anticipates customer needs, provides responsive support, and consistently strives to deliver high-quality service.
Remains effective in changing environments, manages ambiguity positively, and adjusts quickly to new priorities and requirements.

Working conditions:

Physical Effort: Minimal-alternating positions of light physical activities, e.g., sitting, standing, walking, bending, lifting etc.
Exposure to hazards: No hazard exposure.
Physical working conditions: Occasional exposure to mild unpleasant or disagreeable conditions e.g. dust, dirt, odours, noise etc.
Mental pressure: Occasional exposure to one or more mental pressures e.g., pressure for deadlines, unpleasant public or client contacts etc.

Working relationships:

Key Internal Stakeholders:

Finance Operation Centre (FOC), Supply Chain, Engineering dept.

Key External Stakeholders:

External Customers

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a robust vacation, statutory holidays as well as sick day policies!

Work/Life Balance. A possibility for flexibility and an opportunity for occasional remote work.

Health and Wellness Benefits. SKF cares about the wellbeing of our employees. We have a comprehensive Benefits Package.

Invest in your Future. SKF offers a Defined contribution plan opportunity to have up to 6% contribution matched (on base salary).

Much more! Growth opportunities, tuition reimbursement, employee assistance program, life insurance, and with so many benefits to working for SKF, we could not name them all!

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More about this job

Responsibilities

The role serves as the primary point of contact for customers, managing order entry, shipping documentation, and billing calculations. It also involves maintaining customer master data and collaborating with finance and supply chain teams to ensure efficient service delivery.

Requirements

Candidates must have a high school diploma and proven experience in customer support, scheduling, or logistics. Proficiency in MS Office, PowerBI, and strong communication skills are essential for success in this role.

Skills

Customer service
Data entry
Logistics
Scheduling
Communication skills
Attention to detail
MS Office
PowerBI
Billing
Invoicing
Project management
Relationship building
Problem solving
Multitasking
ERP systems

Benefits

Vacation
Statutory holidays
Sick days
Defined contribution plan
Tuition reimbursement
Employee assistance program
Life insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
ERP
Billing
Invoicing
Logistics
Supply Chain
Finance
Data Entry
MS Office
PowerBI
Field Service
Customer Portals
Internal Controls
Shipping
Warranty
Project Management
Manufacturing
Sustainability
Customer Support
Contract Terms
Export Controls

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