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Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Demonstrated ability to serve as a trusted advisor to senior and executive‑level stakeholders, translating complex GIS and location intelligence use cases into actionable strategies that…
Added 4 hours ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Demonstrated ability to serve as a trusted advisor to senior and executive‑level stakeholders, translating complex GIS and location intelligence use cases into actionable strategies that…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 9 hours ago
NB
Product Owner
National Bank of Canada
Montreal, QC
- Full-time
As a Director, Product Owner within the New Products & Activities team at National Bank of Canada, you will play a pivotal role in shaping and delivering strategic initiatives that drive…
Added 9 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 9 hours ago
NB
Product Owner
National Bank of Canada
Montreal, QC
- Full-time
As a Director, Product Owner within the New Products & Activities team at National Bank of Canada, you will play a key role in driving strategic transformation initiatives across our…
Added 14 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 20 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 22 hours ago
'
Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
Reporting to the Director, Global Procurement COE, the Global Lead, Digital Procurement partners closely with the Global Procurement Leadership Team (GPLT), Digital Technology (IT), and…
Added 1 day ago
C
Director, Client Support
CIBC
Toronto, ON
- Full-time
As the Director, Client Support in Business Banking, you'll lead a team of Manager Advisory Services (MASs) who oversee Financial Services Associates (FSAs) delivering both lending and…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
LS
Bilingual Manager, Events & Engagement - Permanent - 19624
LRO Staffing
Ottawa, ON
- Full-time
Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
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Manager, PMO & Strategic Initiatives
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You'll report to the Director, Operational Effectiveness & Communications, and work closely with the COO, senior leaders and teams across Marketing, Engineering, Core Admin and Client…
Added 1 day ago
M
Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
…Institutional channels in North America, Asia and Europe. The Director, Retirement Strategy will help shape the growth and transformation agenda for the U.S. and Canada Retirement…
Added 1 day ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 1 day ago
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Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Advise on promotions and job evaluation, including the quarterly Senior Director+ promotion calendar: leveling and evaluation requests, compensation analysis, and recommendations for review
Added 1 day ago
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Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Advise on promotions and job evaluation, including the quarterly Senior Director+ promotion calendar: leveling and evaluation requests, compensation analysis, and recommendations for review
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
The Director, Digital Experience is responsible for defining and continuously evolving the digital product and customer experience across Empire’s retail banner websites and digital…
Added 1 day ago
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Director, Customer Protection
Metrolinx
Toronto, ON
- Full-time
The Customer Protective Services Division is seeking a Director, Customer Protection Operations to provide strategic leadership, oversight, and management of Customer Protection Operations…
Added 1 day ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
You'll report to the Director, Operational Effectiveness & Communications, and work closely with the COO, senior leaders and teams across Marketing, Engineering, Core Admin and Client…
Added 1 day ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
The Director, Space Planning and Facilities Management is responsible for the overall strategic leadership of the planning, development, management and utilization of Faculty of Medicine…
Added 1 day ago
MU
Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
…operational, and reputational risks. In partnership with the Associate Director, Donor Relations, the Manager also leads the University's donor impact reporting program, overseeing the…

Skilled Trades Ontario / Métiers spécialisés Ontario

Program Assistant

Mississauga, ON, Canada

$25.83 to $31.79 CAD / hour · Full-time

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Job details

Pay: $25.83 to $31.79 CAD / hour
Job type: Full-time
Apply by: May 2, 2027
Working hours: 36.25 hours/week
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Title: Program Assistant

Position Type: Fixed Term Contract – OPSEU represented

Duration: Twelve (12) Months

Location: Mississauga, ON

Job Band: Band 3

Hiring Range: $25.83 to $31.79/hr

Hours of work: 36.25 hours/week

Reporting to: Director, Apprenticeship Training, Curriculum, Standards and Examination

This posting is applicable to: Internal/External Applicants

Skilled Trades Ontario (STO) is a Crown agency responsible for skilled trades certification in Ontario, which includes: 

Establishing apprenticeship programs, including training standards, curriculum standards and certification exams.
Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
Issuing certificates of apprenticeship to completed Ontario apprentices.
Assessing experience and qualifications of individuals who have not completed an apprenticeship program in Ontario.
Administering exams, including certifying exams, in all trades subject to certifying exams.
Issuing Certificates of Qualification in all trades with certifying exams.
Renewing Certificates of Qualification in compulsory trades.
Maintaining a Public Register of people authorized to work in compulsory trades.
Researching apprenticeships and the trades.

STO is looking for a Program Assistant to provide comprehensive administrative, program, and project support to the Standards Department. This role supports the effective delivery of departmental priorities by coordinating the administrative requirements related to the development, translation, editing, production, printing, and distribution of Apprenticeship Training Standards (ATS), Curriculum Standards (CS), examinations, and other program materials.

The successful candidate will serve as a key administrative resource, supporting departmental initiatives by coordinating document production activities, maintaining records and databases, responding to stakeholder inquiries, and assisting the Examination Coordinator with examination-related processes, including the tracking of examination and exemption test feedback, practical examination results, and examination inventory.

The role also plays an important part in ensuring the confidentiality, security, and integrity of examination materials and standards-related documents through the management of electronic and hard-copy records. The ideal candidate will possess strong organizational, communication, and problem-solving skills, exceptional attention to detail, and the ability to manage multiple priorities while contributing to the efficient delivery of Standards Department programs and services.

Responsibilities

Provides administrative support requirements for the development, translation, editing, production, printing and distribution of Apprenticeship Training Standards (ATS) and Curriculum Standards (CS).
Ensures consistency of style/format requirements of draft documents.
Edits standards documents for consistency with approved format using various document publishing software.
Ensures confidentiality and security of all materials in both soft and hard copy in the designated examination room.
Prepares reports and recommendations regarding, issues and proposals to the manager and prepares briefing notes and information reports on ATS and CS issues in response to inquiries from other management/departments.
Develops and maintains various manual and computerized filing and database management systems on workplace training and apprenticeship programs, legacy or other information systems related to computer inventory lists, ATS, CS, examinations and exemption tests. Prepares and updates files and archives records within records retention schedules and guidelines.
Provides detailed program information in response to inquiries from STO senior management, external stakeholders and the public based on knowledge of program area’s role, functions and activities.
Coordinates and liaises for the purposes of the translation of examinations, exemption tests, ATS, and CS and other products into French as required.
Reviews, formats and creates technical diagrams for usage in examinations
Keeps records of examination room activity including stored examinations, examinations removed from the examination room and returned. All records regarding examination material are maintained in hard copy and duplicated as necessary.
Editing and formatting exams, using information provided from our Interprovincial Standards and Examination Committee (ISEC) representative. Use Interprovincial Computerized Examinations Management System (ICEMS) to obtain this information along with direction from ISEC rep.
Support the Examination Coordinator with logging incoming exam infractions and expediting notice of the infraction to the client regarding any resulting penalties and update the Client Service Team and MLITSD invigilation staff accordingly, as needed.
Support the Examination Coordinator with administrative duties related to practical results and practical examinations, including retrieving practical exam results, uploading results to AMANDA, and issuing an exam results letter to the client, maintaining client inventory of all practical exam results.
Ensures confidential shredding of obsolete or damaged examination materials, maintaining both soft and hard copy inventory of examination material in the examination room as needed.
Ensures confidentiality and management of electronic and paper copies of training documents and standards related documents in general.
Provides administrative support to the department, including both Program Development Specialists, and Examination Coordinator.
Provides back up support to other Program Assistants in the department in the event of absence

Qualifications

College diploma or University degree.
Relevant years of experience in a similar role.
Experience in office management practices and procedures.
Intermediate computer skills including Microsoft Office Suite (e.g. Excel, PowerPoint, Teams and Word).
French language skills would be considered an asset.

Knowledge Of

Administration policies, procedures and practices to provide a range of program and administrative support services.
Basic security protocols and best practices to ensure the confidentiality of the examination room and materials.
Standards Department programs, services and related procedures to provide oral and written program information to a broad range of internal and external contacts in response to inquiries and to provide program support services including data base management and report generation.
Financial administration procedures to cost and administer expenditures.
The publication and print production process to coordinate administrative support requirements for the development, translation, editing, printing, and distribution of Apprenticeship Training Standards (ATS) and Curriculum Standards (CS).

Skills Include

The operations, functions, and capabilities of various specialized and standard software programs (e.g. publishing, spreadsheet, database, presentation, electronic mail) and information systems to produce documents for publication conduct information research, maintain various program databases to support unit activities, produce reports and access information to respond to inquiries, format and produce a variety of documents, reports, correspondence, spreadsheets and related documents (Microsoft Office, Illustrator, Photoshop, Visio, Adobe Acrobat X Pro, PDF Suite 2012, Survey Monkey, and Quickbase.
Oral communication, customer service and interpersonal skills to respond to non-routine inquiries from management, staff, officials, and stakeholders in the public and private sectors, explain program activities and policies.
Written communication skills to compose replies to inquiries, examination and exemption test feedback and to prepare reports.
Organizational skills to coordinate the translation and printing of ATS and CS documents, examinations.documents, examinations.

What STO Offers

Work-life balance
Comprehensive health and dental benefits
RRSP matching (up to 6%)
Employee Assistance Program (EAP) through TELUS Health with employee perks

How to Apply: Please submit your resume to ADP by November 18, 2026.

We thank all applicants for their interest and will only contact those whose skills, knowledge, and experience most closely match the requirements of the position.

Our Recruitment Process Includes

Step 1: Resume Screening
Step 2: Phone Screening
Step 3: Panel Interview(s)/Assignment
Step 4: Selection
Step 5: Offer of Employment

Skilled Trades Ontario embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Skilled Trades Ontario’s Accommodation Policy, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Skilled Trades Ontario. We welcome applications from all qualified persons.

Skilled Trades Ontario is an equal opportunity employer.

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More about this job

Responsibilities

Provide administrative, program, and project support for the Standards Department, including coordinating the development, translation, editing, production, printing, and distribution of apprenticeship standards, curriculum, and examination materials. Maintain records and databases, respond to stakeholder inquiries, support examination processes and results administration, and safeguard confidential electronic and hard-copy materials.

Requirements

A college diploma or university degree and relevant experience in a similar role are required, along with knowledge of office management practices and intermediate Microsoft Office skills. The role also calls for strong organizational, communication, customer service, and problem-solving abilities; French language skills are an asset.

Skills

Administrative Support
Program Coordination
Document Editing And Formatting
Records And Database Management
Examination Materials Security
Microsoft Office
Written Communication
Oral Communication
Customer Service
Organization
Attention To Detail
Problem-Solving
Report Writing
Translation Coordination
Print Production Coordination
Stakeholder Relations

Benefits

Work-Life Balance
Comprehensive Health And Dental Benefits
RRSP Matching Up To 6%
Employee Assistance Program
Employee Perks

Visa sponsorship

Not detected in the job text

Keywords

Apprenticeship Training Standards
Curriculum Standards
Examination Administration
Exemption Tests
Practical Examination Results
Records Management
Database Management
Document Production
Translation Coordination
Editing And Formatting
Print Production
Confidentiality
Examination Security
Microsoft Office
Excel
PowerPoint
Teams
Word
Illustrator
Photoshop
Visio
Adobe Acrobat X Pro
PDF Suite 2012
SurveyMonkey
Quickbase
ICEMS
AMANDA
ISEC
Stakeholder Inquiries
Records Retention

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