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Added 27 mins ago
LC
Receiver Part Time Day
Loblaw Companies Limited
Saskatoon, SK
- Part-time
Whether picking up a bag of cookies, a sweet new outfit or a cart full of essentials, our Receiver team members contribute to building memorable experiences by receiving and unloading new…
Added 1 hour ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
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- Full-time
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BC
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- Full-time
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R|
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…clinician-scientist, is looking for a motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and…
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Added 4 hours ago
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…assistance, work-life programs, and employee assistance support. Full-time employees are eligible to participate in the DAC benefit…
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- Full-time
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Merchandiser, Hourly Full Time Flexible Shifts
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Added 6 hours ago
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Receiver, Hourly Full Time Flexible Shifts
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Added 6 hours ago
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Beauty Specialist, Hourly Full Time Flexible Shifts
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Added 7 hours ago
IB
Product Operations Manager - GTA
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- $68,000 to $75,000 CAD / year
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Added 7 hours ago
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Added 7 hours ago
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Added 7 hours ago
Principal Product Manager - Vertical Partnerships
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Added 13 hours ago
B&
Seasonal Retail Sales Associate-POLO PARK MALL
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- $17.4 USD / hour
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Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores

SkilledTradesBC

Lower Mainland - Coordinator, Apprenticeship Advisor (Permanent, Full-Time)

Richmond, BC, Canada

Salary Band C: $67,057 - $90,725 · Full-time

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Job details

Pay: Salary Band C: $67,057 - $90,725
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Join SkilledTradesBC and be part of a highly engaged organization that is named one of BC’s Top Employers and certified Great Place to Work!

ABOUT THE POSITION

We are currently looking for one (1) Coordinator, Apprenticeship Advisor for a permanent, full-time role.

The Apprenticeship Advisors Coordinator provides operational, administrative, and systems support to SkilledTradesBC’s provincial Apprenticeship Advisors. The role coordinates team administration, training, onboarding, communications, resources, requests, and case assignments; maintains team knowledge and support materials; and supports reporting, data quality, and continuous improvement initiatives. The Coordinator works closely with managers, team leads, and internal departments to support consistent, high-quality service throughout the province.

Occasional travel is required for this position

RESPONSIBILITIES/ACCOUNTABILITIES

Team Administration

Coordinates administrative activities, resources and team events.
Maintains team calendars, contact lists, folders, documents, templates, maps and team information on iConnect and other shared systems.
Maintains an organized central electronic filing system, applies consistent file-naming practices, archives outdated materials and ensures current templates, forms and records are easy to locate.
Maintains team calendars and shared resources, and coordinates with other departments on vacation coverage, case routing, shadowing requests and service issues. Tracks administrative deadlines, reporting dates, training dates, renewals and follow-up commitments. Develops shared tracking and inventory systems to monitor status, ownership, reminders, supplies and distribution needs.
Coordinates team materials, supplies, expenses, travel (flights & accommodations) and event logistics, including ordering, shipping, distribution, meeting invitations, schedules, agendas, meeting minutes, attendance and supporting documents.
Works with Team Leads to develop and monitor ongoing training for advisor team.
Support tasks such as verifying and validating monthly Diners and travel expense reports.
Provides training and feedback to Apprenticeship Advisors during onboarding, as well as developing training resources to help ensure reports are submitted accurately and consistently.
Records meetings when authorized, prepares and distributes concise meeting minutes and summaries of decisions, updates and action items, and maintains action-item logs by recording owners and due dates, tracking in system, following up on outstanding items, and updating completion status for Managers and Team Leads.
Coordinates new-hire onboarding using the approved checklist; works with IT, Human Resources, Facilities and other departments; arranges system access, equipment, training, introductions, meeting invitations and travel;
Provides statistics and reports to Managers, including trends, concerns and recommendations for further investigation, and pulls specialized D365 reports for Apprenticeship Advisors as needed.
Supports team communications and participates in special projects proposed by the Coordinator or assigned by the Advisor Leadership Team. Special projects may include outreach related to specific trades, outstanding Recommendations for Certification, or work-based training hours. The Coordinator would provide administrative support by developing clear communication guides and step-by-step resources to help Apprenticeship Advisors complete these projects consistently and effectively.
Assists in the rollout of new initiatives, technology, and program/project enhancements.

Administrative Support

Coordinates team workflows, cases, resources and service support.
Manages the queue by monitoring, reviewing, evaluating and dispatching incoming emails and D365 cases; monitors websites, systems and workflows; compiles feedback; reports issues; and identifies inconsistencies, knowledge gaps and interdepartmental barriers.
Receives, tracks and distributes third-exam rewrite requests to the next available Apprenticeship Advisor; maintains the manual queue and accurate records of requests, assignments and outcomes; and applies priority case tags as required.
Completes file merges; reports D365 issues to IT, including duplicate records and required removals; and responds to routine apprentice portal support requests, including password resets and general navigation assistance.
Responds to and actions routine requests such as missing technical training, document assessments and contact information updates.
Supports Apprenticeship Advisors with complex cases by liaising with internal departments to research, verify and validate information needed to respond to advisor inquiries.
Responds to inquiries from SkilledTradesBC staff, stakeholders, apprentices and sponsors by providing information about Apprenticeship Advisor activities and by dispatching cases to advisors appropriately.
Reports on and monitors issues with digital systems by collaborating with the Team Leads.
Maintains Apprenticeship Advisor Knowledge Central content and completes a weekly policy review to confirm that policies, procedures and related guidance remain current, clear and accurate.
Refreshes presentation cards, job aids, training materials and other team resources when information or processes change.
Provides guidance and support to Apprenticeship Advisors on policies, procedures and best practices.
Performs quality assurance on cases, including service types, details, case descriptions and documentation consistency.
Monitors service level agreements, flow of work, and case statistics to identify opportunities for improvements.
Works with Managers, Team Leads and the Advisor Leadership Team to improve team operations, service quality and processes.
Ensures compliance with STBC policies and procedures.

EDUCATION/EXPERIENCE

High school diploma or equivalent is required.
A certificate, diploma, or post-secondary education in Business Administration or a related field is preferred; an equivalent combination of education and experience will be considered.
Strong coordination, organization, and prioritization skills, with the ability to manage competing deadlines and detailed administrative work.
Clear written and verbal communication skills, with the ability to work effectively with internal departments, external partners, and a geographically distributed team.
Previous experience supporting a field team is desirable.
Knowledge of SkilledTradesBC processes and procedures is an asset.
Advanced proficiency with Microsoft 365 applications, SharePoint, and OneDrive.
Ability to learn and use CRM, case-management, and internal knowledge systems.
Ability to maintain accurate records, trackers, shared files, reports, and quality assurance information.
Prior experience setting up administrative systems and/or managing complex administrative systems is an asset.
Knowledge of CRM or similar systems used for tracking metrics, managing cases, and producing reports is an asset.
Ability to design, interpret, and present statistical information in a clear, concise, and effective manner.

COMPENSATION

Salary Band C: $67,057 - $90,725

SkilledTradesBC offers a highly competitive benefits package and perks which include:

Hybrid work schedule, flex days, and a 37.50-hour work week,
Eligible for pension contributions,
Lifestyle Spending Account, on-site gym,
Extensive Extended Health and Dental Plans that are 100% employer paid.

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Posting Closing Date: Friday, October 23, 2026

WHO WE ARE

SkilledTradesBC is a crown agency that is responsible for leading and coordinating the skilled trades training and credentialing system for the province. SkilledTradesBC provides strategic leadership, policy support and customer services to help apprentices, employers and industry.

SkilledTradesBC sets program standards, maintains credential records and issues the highly regarded Interprovincial Red Seal and B.C. Certificate of Qualifications (C of Q) credentials.

HOW TO APPLY

If this sounds like you, we look forward to hearing from you! Submit your cover letter and resume by the closing date.

At SkilledTradesBC, we are committed to diversity and inclusion to ensure that everyone can be their best, authentic self at work. We strive to remove barriers that affect marginalized communities in our recruitment processes. We encourage all qualified applicants to apply.

Due to the high number of applications the SkilledTradesBC receives, only applicants who are selected for an interview will be contacted.

SkilledTradesBC currently operates in a hybrid work environment which encompasses working remotely and in-office.

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More about this job

Responsibilities

The Coordinator provides operational and administrative support to the provincial Apprenticeship Advisors, including managing team workflows, case assignments, and training resources. They also maintain team systems, monitor data quality, and assist with reporting and continuous improvement initiatives.

Requirements

A high school diploma or equivalent is required, with a certificate or diploma in Business Administration preferred. Candidates must possess strong coordination and organizational skills, along with advanced proficiency in Microsoft 365 and experience with CRM or case-management systems.

Skills

Administrative support
Data management
Case management
Microsoft 365
SharePoint
OneDrive
CRM
Reporting
Quality assurance
Communication
Organization
Prioritization
Training coordination
Onboarding
Policy review

Benefits

Hybrid work schedule
Flex days
Pension contributions
Lifestyle Spending Account
On-site gym
Extended Health Plan
Dental Plan

Visa sponsorship

Not detected in the job text

Keywords

Apprenticeship
SkilledTradesBC
Administrative Support
Operations
Microsoft 365
SharePoint
OneDrive
CRM
Case Management
Data Quality
Reporting
Quality Assurance
Onboarding
Training
Policy Compliance
Business Administration
Coordination
Workflow Management
Stakeholder Engagement
D365

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