Jobs in Canada

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Added 15 hours ago
TL
Shop Operations Manager
Transx Ltd
Calgary, AB
- Full-time
Reporting to the Maintenance Support Services Director - the Shop Manager role is accountable to execute the strategic direction for fleet operations with the corporate direction of the…
Added 15 hours ago
JF
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- $90,000 to $110,000 CAD / year
…staples, and private label innovation. Today, we operate 10 facilities across North America with more than 2,000 team…
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JF
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NC
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- Full-time
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Added 1 day ago
CT
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Added 1 day ago
Regional Manager, Real Property and Environment
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Added 1 day ago
SZ
O&O Park Team Lead - Full Time
Sky Zone Vaughan LP
Vaughan, ON
- $18.5 to $19.2 CAD / hour
- Full-time
…areas – Sales & Service, Parties & Events, and Food & Beverage/Facilities – gaining real responsibility, leadership experience, and the skills to run a shift like a…
Added 1 day ago
Senior Specialist Regional Sales Representative (Montreal Central & South West)
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…also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other…
Added 1 day ago
CO
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NG
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Added 1 day ago
HD
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Added 1 day ago
Deputy Director, Health
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Added 1 day ago
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Added 1 day ago
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Added 1 day ago
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Sky Zone Vaughan LP

O&O Park Team Lead - Full Time

Vaughan, ON, Canada

$18.5 to $19.2 CAD / hour · Full-time

This date has passed. Check with the employer before applying.

Apply on skyzone.wd12.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $18.5 to $19.2 CAD / hour
Job type: Full-time
Listed closing date: Oct 17, 2026
Experience: Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
Posting language: English
Posted: Nov 13, 2026

Original job description

Sky Zone Vaughn LP

Team Lead

Full-time

Onsite

Department: Operations

Reports to: General Manager

Travel: N/A

FLSA: Non-Exempt

WHO WE ARE:

At Sky Zone, our mission is to enrich lives through the power of boundless play – whether that’s on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we’re proud to create experiences that reflect that purpose in everything we do.

As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.

Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.

____________________

WHO YOU ARE:

Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You’ll rotate through key operational areas – Sales & Service, Parties & Events, and Food & Beverage/Facilities – gaining real responsibility, leadership experience, and the skills to run a shift like a pro.

No need to be a fully developed manager just dependable, driven, and ready to learn. You’re the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren’t on-site, we’ll count on you to step in as Manager on Duty (MOD) and keep the park running strong.

HOW YOU BRING OUR MISSION TO LIFE:

You lead from the floor and set the tone for your team by jumping in and helping the park run at its best. You’ll grow your skills and make a real impact by delivering excellence in these key areas:

Leadership & Operations

Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.

Guest Experience & Sales

Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.

Safety & Compliance

Enforce all safety policies and complete incident reports when necessary.
Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
Maintain cleanliness and operational readiness of the park throughout the shift.

Rotational Leadership Development

Sales & Service Lead
- Drive front desk performance and membership sales while delivering service excellence.
- Lead guest interactions with a focus on Sky Zone’s “WOW” service standards.
- Coach team members to maximize conversions and deliver consistent guest satisfaction.

Parties & Events Lead
- Oversee execution of birthday parties, group events, and corporate outings delivering on positive memorable experiences.
- Manage scheduling, staffing, and upsell opportunities for all party and event programs.
- Ensure operational consistency and guest delight from booking to event completion.

F&B & Facilities Lead
- Manage inventory and ordering of all cafe items.
- Ensure health and safety standards are maintained in accordance with all inspection requirements/guidelines.
- Oversee maintenance of equipment, attractions, and cleanliness across the park ensuring all is safe, clean, and in good working condition.
- Lead facilities projects to elevate the guest experience and maintain a “best-in-class” look and feel.

*Part-time Flex Lead (not available at all park locations)
- Available primarily on weekends to help drive service and engagement.
- Rotates as needed to cover breaks and time off for other Leads.

WHAT YOU BRING TO THE TEAM:

Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here’s what that looks like:

You must be at least 18 years of age or older.
Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
Prior supervisory or leadership experience.
Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred.
Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams; comfortable learning new platforms as needed.
Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive.
Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others.
Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance.
A hands-on, team-first mindset, you’re quick jump in where needed and support others without being asked.
A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example.
Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments.
Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed, with or without reasonable accommodation.

WHY THIS ROLE MATTERS:

Team Leads are future leaders in training. You help create a positive park culture by showing up with energy, integrity, and care. You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed.

This isn’t about having it all figured out – it’s about having the drive to grow, the awareness to improve, and the character to lead with trust. If you’re ready to make an impact, grow your skills, and lead with heart, we’d love to have you on the team.

____________________

Compensation range is $18.50-$19.20/hr based on qualifications and experience. Full-time employees at Sky Zone Vaughn LP enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.

Application deadline: October 17, 2026

While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled.

Sky Zone Vaughn LP is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment. It is our priority to remove barriers to provide equal access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our team at people@skyzone.com for any questions, accommodations or specific requests.

Vacancy Disclosure: This posting represents a current vacancy at this time.

Apply on skyzone.wd12.myworkdayjobs.com About employer

More about this job

Responsibilities

The Team Lead at Sky Zone Vaughan LP will lead shifts on the park floor, coach team members, and step in as Manager on Duty. They will also sell memberships and programs, run birthday parties and events, manage café inventory, and keep the park safe and clean.

Requirements

Sky Zone Vaughan LP needs candidates with at least 2 years of progressive operations or guest-facing experience, preferably with supervisory experience. Candidates must be 18 or older, comfortable with POS systems and Microsoft Office, available for evenings, weekends and holidays, and able to lift 20 pounds.

Skills

Point-of-sale (POS) systems
Microsoft Office Suite
Microsoft Teams
Inventory management
Shift supervision
Staff coaching
Membership sales
Upselling
Incident reporting
Health and safety compliance
Event scheduling
Facilities maintenance
Customer service
Team leadership
Conflict resolution
Delegation

Benefits

Medical coverage
Dental coverage
Vision coverage
401k with company matching

Keywords

Team Lead
shift supervisor
operations supervisor
manager on duty
park operations
guest experience
trampoline park
amusement park
recreation supervisor
entertainment supervisor
party coordinator
event coordinator
food and beverage
café inventory
membership sales
POS
Microsoft Office
Microsoft Teams
retail sales
customer service

Seniority

Entry level

Perks

Retirement plan

Tools

POS systems
Microsoft Office Suite
Microsoft Teams

Languages

English

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Work requirements

Jobs in Canada