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Added 2 hours ago
SS
Quality Manager
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- Full-time
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SkyCan Systems

Quality Manager

Barrie, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

The Mandate

SkyCan Systems is a Canadian defence manufacturer of uncrewed aircraft systems for the Department of National Defence and allied governments. We are establishing our first production facility in Barrie, Ontario, building aircraft to our design partner's approved design and progressively qualifying Canadian suppliers. Our customers expect us to operate to aerospace and defence quality standards from the first unit we deliver, and we are building our quality management system to AS9100D, with NATO AQAP 2110 requirements where our contracts invoke them.

The Quality Manager leads quality at SkyCan. The role owns the quality management system, leads the company to AS9100D certification, and ensures that every aircraft we deliver conforms to its approved design and to our customers' requirements. The Quality Manager is SkyCan's Management Representative for quality and the principal contact for customer and government quality assurance.

The role reports to the Chief Operating Officer, independent of production, and has the authority to stop work, hold product and withhold release where conformity is in doubt. This is a hands-on role in a start-up facility: in the first year the Quality Manager builds the function and performs inspection personally during first production.

Key Responsibilities

Quality Management System and Certification

Own the Quality Manual and the quality procedures, and keep them current, effective and aligned with how the business operates
Lead SkyCan through AS9100D certification: readiness assessment, a full internal audit cycle, management review, and Stage 1 and Stage 2 audits with the certification body, then maintain certification through surveillance
Run document control and records management for the quality management system, including the master list, revision control and point-of-use access
Plan and run the internal audit program, and train and qualify internal auditors
Prepare quality inputs to management review, and track quality objectives and performance measures monthly
Own the quality management system risk register

Knowledge Management

Own SkyCan's organizational knowledge process, so that the knowledge needed to build conforming aircraft is captured, controlled and kept, not held only by individuals or partners
Work with the Principal Engineer to make sure knowledge transferred from our design partner, through training, delegation visits and supported builds, is recorded, verified against released design data, and turned into controlled work instructions, inspection plans and training
Maintain the lessons-learned register, drawing on nonconformances, corrective actions, first article inspections, audits, supplier issues and field feedback, and make sure it is reviewed when planning new contracts, products and process changes
Set handover requirements so that critical knowledge is retained when people change roles or leave, and identify back-ups for critical roles with Human Resources
Ensure employee improvement suggestions are recorded, answered and reported at management review

Product Quality, Inspection and Release

Define inspection and test requirements with the VP, Manufacturing and the Principal Engineer in each Product Quality Plan
Perform and lead receiving, in-process and final inspection during first production, and build the inspection team as volumes grow
Lead first article inspection to AS9102 for SkyCan assemblies, and review supplier first article reports
Authorize the people who may release product, and ensure every unit is released with complete records and a certificate of conformity
Chair the material review board, control nonconforming product, and notify customers of any escape
Maintain identification and traceability from material lot to delivered aircraft
Manage the calibration program for measuring and test equipment

Supplier Quality

Approve Class A and Class B suppliers and maintain the approved supplier list with the Supply Chain Manager, keeping quality approval independent of commercial selection
Audit suppliers, perform or arrange source inspection, and issue and close supplier corrective action requests
Maintain the Supplier Quality Manual and the requirements flowed down on purchase orders
Lead counterfeit parts prevention with the Supply Chain Manager
Work with the Principal Engineer and the design partner to qualify Canadian suppliers to approved specifications

Customer and Government Quality Assurance

Act as the principal contact for customer quality matters and for government quality assurance representatives, including access, notifications and contract quality requirements
Review the quality requirements of bids and contracts, including invoked standards, acceptance requirements and deliverable documents
Lead the response to quality complaints, deficiencies and field failures, and report results to the customer

Corrective Action and Improvement

Own the corrective action process, ensuring root causes are found and actions are verified as effective
Report the cost of poor quality with the Chief Financial Officer, and lead improvement of quality performance
Build a quality culture on the production floor, so that people stop and raise a concern rather than pass a doubt down the line

How We Will Measure Success

Year 1 targets, confirmed with the Chief Operating Officer once three months of production data are available.

Customer: zero escapes of nonconforming product to the customer; 100% of customer and government quality assurance findings closed by the agreed date
Product: 100% of first article inspections completed and approved before delivery; first-pass yield at final inspection and test and cost of poor quality baselined by month 3, then improving each quarter
Suppliers: supplier lot acceptance at or above SkyCan's Green rating threshold; 90% or more of supplier corrective actions closed on time
System: 90% or more of corrective actions closed on time and 100% verified effective; internal audit program completed to plan; zero measuring equipment overdue for calibration
Certification: AS9100D certification audit passed with no major nonconformities
People: 100% of inspectors and release-authorized staff qualified for their tasks

The Person

Required

Degree or diploma in engineering, science or a related technical field, or equivalent experience
At least eight years in quality roles in aerospace, defence or similarly regulated manufacturing, including at least three years leading a quality function
Hands-on experience implementing and maintaining a certified quality management system to AS9100 or ISO 9001, including certification or surveillance audits
Working knowledge of AS9102 first article inspection, nonconformance and material review, and structured root cause analysis such as 8D
Experience auditing suppliers and managing supplier corrective action
Able to obtain and maintain a security assessment under the Controlled Goods Program, and eligible for a Government of Canada security clearance if required

Asset

AS9100 experience in aerospace or defence. Where a candidate does not have AS9100, ISO 9001 experience is the next best
AS9100 lead auditor, or ASQ Certified Quality Manager or Quality Engineer
Experience with NATO AQAP 2110 or Department of National Defence government quality assurance
Experience standing up a quality function in a new facility or start-up, including capturing knowledge transferred from a partner or another site
Knowledge of electronics and harness workmanship standards (IPC J-STD-001, IPC-A-610, IPC/WHMA-A-620), composites or UAV assembly
Experience with ERP and quality management software, and with AS9145 product quality planning

How You Work

Independent judgement and the confidence to hold product or stop work when conformity is in doubt
Practical, hands-on approach, comfortable inspecting on the floor as well as building the system
Clear communicator with customers, auditors, suppliers and production teams
Organized and disciplined about records, with an eye for what an auditor will look for
Builds a team and a culture that treats quality as everyone's responsibility

The Details

Reports to: Chief Operating Officer
Location: Barrie facility, on site
Type: Full-time, permanent; no direct reports at start
Works with: VP, Manufacturing; SVP, Industrialization; Principal Engineer; Supply Chain Manager; Facilities Manager; Chief Administrative Officer; customers and their quality assurance representatives; certification body; suppliers
Conditions: Regular time on the production floor (safety footwear, eye protection, ESD controls). Occasional travel to suppliers in Canada and to customer and partner sites, including in Europe
Benefits: Group health and dental, virtual care and EAP
Start: January 2027

This posting is for an existing vacancy. SkyCan uses AI tools to help screen and assess applications. We will follow up with every candidate we interview within 45 days of their last interview. This role requires a Controlled Goods Program security assessment; eligibility is assessed under Canadian law and Canadian work experience is not required. SkyCan welcomes applications from all qualified candidates and provides accommodation on request throughout the hiring process, in accordance with the AODA and the Ontario Human Rights Code.

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More about this job

Responsibilities

Own SkyCan’s quality management system and lead AS9100D certification, audits, product inspection and release, supplier quality, and customer and government quality assurance. Build the quality function and culture, manage nonconformances and corrective actions, and ensure product conformity, traceability, and retained organizational knowledge.

Requirements

Requires a technical degree or diploma, or equivalent experience, at least eight years in quality roles in aerospace, defence, or similarly regulated manufacturing, and at least three years leading a quality function. Candidates need hands-on experience with a certified quality management system and audits, plus working knowledge of first article inspection, nonconformance management, root cause analysis, supplier audits, and supplier corrective actions; they must also be able to obtain a Controlled Goods Program security assessment.

Skills

AS9100D Quality Management System
Internal Auditing
First Article Inspection
Product Inspection and Release
Supplier Quality Management
Corrective Action and Root Cause Analysis
Nonconformance and Material Review
Document Control and Records Management
Knowledge Management
Calibration Management
Customer and Government Quality Assurance
Counterfeit Parts Prevention
Quality Risk Management
Quality Performance Improvement

Benefits

Group Health
Dental
Virtual Care
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

AS9100D
NATO AQAP 2110
AS9102
AS9145
ISO 9001
Quality Management System
Internal Audits
Management Review
First Article Inspection
Product Quality Planning
Supplier Quality
Supplier Corrective Action
Root Cause Analysis
8D
Material Review Board
Nonconforming Product
Calibration
Document Control
Records Management
Traceability
Counterfeit Parts Prevention
Controlled Goods Program
Government Quality Assurance
IPC J-STD-001
IPC-A-610
IPC/WHMA-A-620
Composites
Uncrewed Aircraft Systems
Defence Manufacturing
Cost of Poor Quality

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