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Added 3 mins ago
FC
Claims Examiner, Group Life and Disability
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Educational assistance and career development.
Added 3 mins ago
FC
Data Entry
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Educational assistance and career development.
Added 3 mins ago
RB
Trade Sales Planning Manager
Red Bull
Toronto, ON
- Full-time
…recommendations for senior and executive leadership. The Sr. Manager will challenge assumptions, identify emerging risks and opportunities, and drive organizational alignment around one…
Added 3 mins ago
RA
Product Management Specialist – Medium Voltage
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
As a Product Management Specialist at Rockwell Automation, you will support the development and execution of product and marketing strategies for our Medium Voltage Drive products with…
Added 3 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 18 mins ago
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New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Processing new account set up in conjunction with Service Level Agreements and giving consideration when processing top tier Credit Unions
Added 18 mins ago
FC
Claims Examiner, Group Life and Disability
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Educational assistance and career development.
Added 18 mins ago
Finance Manager
LCI Education
Vancouver, BC
Reporting to the Acting President as well as Finance Manager, the incumbent is responsible for developing, negotiating and finalizing financial aid plans consistent with LaSalle College…
Added 18 mins ago
PH
Senior Accounting Coordinator
Prose HR
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a new role in the organization as the current Accounting Manager approaches a planned retirement over the next year. Their intention is for the successful candidate to demonstrate…
Added 18 mins ago
RC
Project Manager
Rutherford Contracting Ltd.
Kingston, ON
- Full-time
We are currently seeking a Project Manager to join our Site Division in Kingston, Ontario. This position will manage site development and civil construction projects from start-up through…
Added 18 mins ago
CC
Senior Legal Counsel, Technology & Commercial
CAA Club Group
Markham, ON
- Full-time
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Added 33 mins ago
EB
Associate Director, Internal Audit AML/ATF/SE
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Taking into account the Bank’s policies and applicable In accordance with up-to-date regulatory expectations, the incumbent will create operational and regulatory audit programs for various…
Added 33 mins ago
GeoComply Graduate Rotational Program (Technology)
GeoComply
Vancouver, BC
☐ Account Management: owning relationships with our biggest customers
Added 33 mins ago
GeoComply Graduate Rotational Program (Customer, Growth, and Operations)
GeoComply
Vancouver, BC
☐ Account Management: owning relationships with our biggest customers
Added 33 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Taking into account the Bank’s IT policies, established technology control frameworks (ITIL and NIST), and applicable regulatory expectations, the incumbent will create audit programs for…
Added 33 mins ago
LS
Part time Supervisor
Levi Strauss & Co.
Calgary, AB
- Part-time
Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues
Added 33 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
The Product Innovation team is looking for a Manager, Ingredient Strategy to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the Canadian…
Added 48 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 48 mins ago
Account Executive (Sales) (Medical) (Healthcare) - Winnipeg, Manitoba
Arjo
Winnipeg, MB
The Account Executive is responsible for driving the demand of product usage in all care settings to achieve financial and strategic goals within an assigned territory.
Added 48 mins ago
Account Manager Southern Alberta
Simplot
Cardston, AB
Work with the Regional Manager and Location Manager to determine target account management responsibilities within location customer base
Added 48 mins ago
QM
gestionnaire de comptes en commerce électronique / E-Commerce Account Manager
Quantum Management Services Ltd.
Montreal, QC
- $78,000 CAD / year
- Full-time
Our client, a growing and innovative consumer products company, is seeking an E-Commerce Account Manager to manage and expand key online accounts across Canada and the United States.
Added 1 hour ago
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Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
…artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users,…
Added 1 hour ago
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Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Added 1 hour ago
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Senior Sales Manager
RocketRez
Canada
- Full-time
RocketRez is hiring a Senior Sales Manager to lead our Account Executive team and drive consistent execution, accountability, and new business growth. You'll own the day-to-day leadership…
Added 1 hour ago
AC
Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
Account Manager: Crushing and Screening Sales Specialist

Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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