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Added 27 mins ago
KS
Digital Transformation Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
Practical familiarity with Agile delivery, including user stories, sprint planning, backlog management and user acceptance testing.
Added 27 mins ago
VC
Program Delivery Director (Integrated Marketing Campaign)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead Enterprise Program Delivery: Direct complex marketing, digital transformation, and omnichannel campaign portfolios, ensuring successful execution from strategic planning through launch…
Added 27 mins ago
I
Senior Consultant - Oracle RMCS and Financials Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Infosys is looking for a seasoned Oracle cloud RMCS Lead with experience in Oracle Fusion Applications. The Oracle Cloud RMCS Solution Lead is responsible for leading end-to-end Oracle…
Added 28 mins ago
Director, Global Cash Management Platforms
Scotiabank
Toronto, ON
Direct cross-functional teams in solution architecture, system design, and agile delivery practices.
Added 28 mins ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Work within the team’s existing Agile solution delivery framework, following established practices, processes, rules, and deadlines, and plan backward from target release dates to deliver…
Added 43 mins ago
Adobe CDP Architect
Capgemini
Vancouver, BC
Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Added 43 mins ago
AC
Development Lead (Back-end Systems)
Air Canada
Toronto, ON
- Full-time
The Development Lead is a senior, hands-on technical leader who drives technical direction, sprint execution, and delivery outcomes within an Agile delivery pod. This role owns technical…
Added 58 mins ago
QW
Microsoft Dynamics 365 F&O Data Architect
Quantum World Technologies Inc.
Canada
- Contract
Experience working within a large ERP transformation using Agile, hybrid, or stage-gated delivery methods.
Added 58 mins ago
A
Data Architect
Altis
Mississauga, ON
- Full-time
Familiarity with MLOps, forecasting, classification, decision trees, Airflow, MLflow, Docker, Kubernetes, DevOps, and Agile delivery considered assets.
Added 58 mins ago
O
AI Technical Lead
Onepoint
Ottawa, ON · Montreal, QC
- Full-time
We are looking for an AI Technical Lead to join our team.
Added 58 mins ago
W
AI Technical Lead
Wepoint
Ottawa, ON · Montreal, QC
- Full-time
We are looking for an AI Technical Lead to join our team.
Added 1 hour ago
CC
RQ11753 - Data Analytical Specialist/Scientist - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Lead the development and delivery of functional and ministry-specific analytics to support evidence-based decision-making and produce actionable insights
Added 2 hours ago
OI
Senior Business Analyst
Optisigma Inc.
Ottawa, ON
- Full-time
At least 5 years in Agile or hybrid delivery environments on enterprise-level initiatives (user stories, backlog refinement, Definition of Done) (asset);
Added 3 hours ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
We are seeking a highly experienced, hands-on Lead / Principal Data Engineer with deep expertise in Snowflake, DBT, advanced SQL, and modern data engineering practices to support enterprise…
Added 6 hours ago
B
Sr. Tech Lead - Application Development N 4D
BrightClaim
Montreal, QC
- Full-time
Lead and supervise a team of software developers, providing technical guidance and support • Collaborate with stakeholders to analyze requirements and design technical solutions • Drive…
Added 8 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
…people-centered change practices into project planning and delivery, while contributing to building organizational change management…
Added 8 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Ottawa, ON
- Full-time
…people-centered change practices into project planning and delivery, while contributing to building organizational change management…
Added 8 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Quebec, QC
- Full-time
…people-centered change practices into project planning and delivery, while contributing to building organizational change management…
Added 8 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Montreal, QC
- Full-time
…people-centered change practices into project planning and delivery, while contributing to building organizational change management…
Added 8 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
…people-centered change practices into project planning and delivery, while contributing to building organizational change management…
Added 9 hours ago
G
Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
Customer Value Delivery: Serve fleet operators, compliance managers, and asset owners as primary customers, defining and measuring experience metrics (adoption, time-to-value, NPS) .
Added 9 hours ago
G
Head of Tax & Asset Compliance
Geotab
Waterloo, ON
- Full-time
Customer Value Delivery: Serve fleet operators, compliance managers, and asset owners as primary customers, defining and measuring experience metrics (adoption, time-to-value, NPS) .
Added 9 hours ago
C
Senior Product Owner- Digital Banking
CGI
Halifax, NS
- Full-time
We are seeking an experienced and visionary Senior Product Owner to lead and shape the future of our Digital Banking Application tailored specifically for Canadian Credit Unions. This role…
Added 9 hours ago
C
Salesforce Release Engineer
Cognizant
Toronto, ON
- $78,000 to $125,000 CAD / year
- Full-time
Strong knowledge of SDLC, Agile delivery methodologies, release management, and change management processes.
Added 9 hours ago
C
Service delivery Manager
CGI
Toronto, ON
- Full-time
…successful candidate will guide solution design and technical delivery for AWS and Node.js applications while overseeing service delivery in a product support…

Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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