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Added 8 mins ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Toronto, ON
- Full-time
Lead pricing reviews of high value complex portfolios and provide rate recommendations.
Added 8 mins ago
E
Sales Enablement Consultant, Principal
Epicor
Canada
- Full-time
content, expertise and tools to help the sales team sell more effectively using expert industry knowledge. Acts as a lead and a resource to the sales team.
Added 8 mins ago
CC
Senior Manager, Engineering
Confidential Company
Toronto, ON · Greater Toronto Area, Canada
- $136,000 to $195,000 CAD / year
- Full-time
A global manufacturing organization is seeking an experienced Senior Manager - Engineering Manager to lead technical engineering activities, customer-facing initiatives, and program…
Added 8 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 8 mins ago
FH
Front Office Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
…operation of the Front Desk and Royal Service Night teams. Lead, teach, coach and inspire the supervisors and colleagues of the Front Desk and Royal Service while committing to helping the…
Added 8 mins ago
PD
Product Manager
Pollard Digital Solutions
Winnipeg, MB
- Full-time
As a Product Manager, you will lead the strategy, direction, and delivery of products and initiatives within your area of responsibility. You will work closely with cross-functional teams…
Added 8 mins ago
DA
Production Planner
DART Aerospace
Kirkland, QC
- Full-time
…constraints are identified, and production remains aligned with customer and operational…
Added 8 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Winnipeg, MB
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 8 mins ago
SD
Production Supervisor
Shoppers Drug Mart
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…process of their team within Operations and to ensure optimal customer service delivery and that the needs of the staff and the organization are met. The Supervisor will lead efforts to…
Added 8 mins ago
I
Cyber Security Consultant
Infosys
Ottawa, ON
- Full-time
…artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is…
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M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
As a Lead Full Stack Engineer, you will shape the technical direction for your area, lead complex engineering programs across multiple teams, and establish standards for how solutions are…
Added 8 mins ago
M
Manager, Corporate & Strategic Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $123,026 to $168,886 USD / year
- Full-time
Develop and present recommendations to Director and VP of Non Fare and Customer Experience Partnerships with respect to any technology or systems investments or improvements required to…
Added 8 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Mississauga, ON
- Full-time
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Added 8 mins ago
K
National Sea Logistics Implementation Project Expert
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Kitchener, ON
- Full-time
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Added 8 mins ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
…ensure efficiency, optimize processes, manage resources, and lead teams to achieve our organizational goals. This key management role is responsible for ensuring a seamless and memorable…
Added 8 mins ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
The Regional Operations Manager will work closely with the Lead of the North America IFS Division to align the account for maximum success while upholding the firm’s long-held, core values.…
Added 8 mins ago
K
National Sea Logistics Implementation Project Expert
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Richmond, BC
- Full-time
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Added 8 mins ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Full-time
Lead pricing reviews of high value complex portfolios and provide rate recommendations.
Added 8 mins ago
I
Lead Consultant - JD Edwards
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital…
Added 8 mins ago
K
Director of Operations
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- Full-time
Experience with customer relationship management at a strategic level, including QBRs, KPIs, and service-level agreements.
Added 8 mins ago
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National Sea Logistics Implementation Project Expert
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Montreal, QC
- Full-time
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Added 8 mins ago
DL
ARCHITECTURAL REP II - CANADA
Dal-Tile LLC
Concord, ON
- $69,000 to $86,000 CAD / year
- Full-time
…Architectural Sales Rep II is responsible for all sales activities from lead generation to sales closure through a framework of both specified and unspecified projects. They will develop…
Added 8 mins ago
J
Sales Advisor (Internal - B2B)
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Mascouche, QC
- Full-time
Is customer service your strength (or your next passion)? Do you want to learn, grow, and contribute to a stimulating and collaborative team? This position is for you! 🔥 What you will do:…
Added 8 mins ago
I
Technology Lead - GenAI Lead
Infosys
Mississauga, ON
- Full-time
…navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital…
Added 8 mins ago
M
Business Development Representative
Meltwater
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- Full-time
Proven experience in outbound prospecting and lead generation.

Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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