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Adjuster-Assembler (Honing-Finishing Operator) - Weekend Day Shift
Safran
Mirabel, QC
- Full-time
Added 1 min ago
S
Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
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J
Project Manager (Mining)
JobsMedia.io
Montreal, QC
- Full-time
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Added 1 min ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
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Department Manager, Water Facilities (Canada)
Jacobs
Toronto, ON
- $136,600 to $225,925 USD / year
- Full-time
…networking opportunities, succession planning, and performance management. The role also oversees the day-to-day management of proposal and project workloads to ensure efficient resource…
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Department Manager, Water Facilities (Canada)
Jacobs
Calgary, AB
- $136,600 to $225,925 USD / year
- Full-time
…networking opportunities, succession planning, and performance management. The role also oversees the day-to-day management of proposal and project workloads to ensure efficient resource…
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AE
Civil Engineer-in-Training
Associated Engineering
AB · Edmonton, AB
- Full-time
…infrastructure projects, including roads, drainage, storm water management, water mains, sewers, and pump stations. This position will present many opportunities on a variety of tasks and…
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Director of Operations, Transportation (Canada)
Jacobs
Calgary, AB
- $171,000 to $277,650 USD / year
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…clients and communities with the very best from a worldwide delivery team? If you are - come join our purpose-driven team where innovation, sustainability, and people-first leadership drive…
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LI
Cost Controller
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Calgary, AB
- Full-time
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Senior Bridge Engineer
Associated Engineering
Calgary, AB
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Project Engineer
JobsMedia.io
Blainville, QC
- Full-time
…demanding needs of their industrial clients. Your Role Reporting to management, you will be responsible for the planning and execution of manufacturing projects, from design to delivery.…
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Senior Project Manager
LJB Inc.
Markham, ON
- Full-time
Establish project objectives, scope, budgets, schedules, resource requirements, and delivery strategies.
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Procurement Support Coordinator
American Iron & Metal (AIM)
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- Full-time
Monitor goods receipt transactions and coordinate the resolution of quantity, pricing, and delivery discrepancies.
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Overnight Grocery Clerk - Part Time
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Toronto, ON · Scarborough, ON
- Part-time
Conduct inventory checks and report discrepancies, damaged products, or out-of-stock items to management.
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Director of Operations, Transportation (Canada)
Jacobs
Ottawa, ON
- $171,000 to $277,650 USD / year
- Full-time
…clients and communities with the very best from a worldwide delivery team? If you are - come join our purpose-driven team where innovation, sustainability, and people-first leadership drive…
Added 1 min ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Ottawa, ON
- $136,600 to $225,925 USD / year
- Full-time
…networking opportunities, succession planning, and performance management. The role also oversees the day-to-day management of proposal and project workloads to ensure efficient resource…
Added 1 min ago
AE
Project Manager
Associated Engineering
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Your abilities will be strengthened and grown through a range of projects focused on the delivery and management of infrastructure projects in Alberta.
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Occupational Therapist (OT) - Part-time 0.6
VON Canada
Corunna, ON
- $37.16 to $40.29 CAD / hour
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…of VON policies, procedures, standards, and quality and risk management. The OT works collaboratively with other stakeholders (families, principals, teachers, educational assistants,…
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Director of Operations, Transportation (Canada)
Jacobs
Toronto, ON
- $171,000 to $277,650 USD / year
- Full-time
…clients and communities with the very best from a worldwide delivery team? If you are - come join our purpose-driven team where innovation, sustainability, and people-first leadership drive…
Added 1 min ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
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…spanning supply chain, finance, merchandising, and product management functions. You will serve as the primary bridge between business stakeholders, executive leadership, systems…
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J
Director of Operations, Transportation (Canada)
Jacobs
Burnaby, BC
- $171,000 to $277,650 USD / year
- Full-time
…clients and communities with the very best from a worldwide delivery team? If you are - come join our purpose-driven team where innovation, sustainability, and people-first leadership drive…
Added 1 min ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Burnaby, BC
- $136,600 to $225,925 USD / year
- Full-time
…networking opportunities, succession planning, and performance management. The role also oversees the day-to-day management of proposal and project workloads to ensure efficient resource…
Added 1 min ago
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Clinical Community Supervisor- RN
ParaMed Home Health Care
Toronto, ON · North York, ON
- Full-time
…evaluate a wide range of clinical care interventions to ensure the delivery of safe, quality, and ethical…
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Delivery Manager
Nascent
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Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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