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Added 8 mins ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Support menu development, product costing and overall F&B program execution.
Added 8 mins ago
TT
Fabrication Operator
TTM Technologies
Toronto, ON
- Full-time
TTM strives to invest in our team members at all levels-starting on your first day. To support the growth and development of new hires, this position is eligible for a 90 Day Evaluation…
Added 8 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
Lead the pod vision, strategy, roadmap and priorities for Citizen Development and Employee Technology Experience, ensuring alignment to enterprise objectives, portfolio priorities and…
Added 8 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Lead the pod vision, strategy, roadmap and priorities for Citizen Development and Employee Technology Experience, ensuring alignment to enterprise objectives, portfolio priorities and…
Added 8 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 8 mins ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez cinq (5) à dix (10) ans d'expérience dans l'industrie aéronautique, avec une focalisation sur le cycle de vie du produit (PLM / Product Development);
Added 8 mins ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
…Specialty Insurance industry, 100% Canadian owned. Our broad product shelf offers niche solutions for our brokers and advisors. Our partners count on us for quick, knowledgeable answers,…
Added 8 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Collaborate with Category Management and Product Development teams to prioritize business needs and execute innovation, product development, and value engineering initiatives.
Added 8 mins ago
CC
Specialist, Manufacturing Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 8 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Collaborate with Category Management and Product Development teams to prioritize business needs and execute innovation, product development, and value engineering initiatives.
Added 8 mins ago
TT
Drilling Operator
TTM Technologies
Toronto, ON
- Full-time
TTM strives to invest in our team members at all levels-starting on your first day. To support the growth and development of new hires, this position is eligible for a 90 Day Evaluation…
Added 8 mins ago
E
Firmware Developer
Epiroc
Pitt Meadows, BC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 8 mins ago
A
President - Alebex AI
Alebex
Vancouver, BC
- Full-time
We are seeking a President to lead strategic direction, organizational development and business performance across ALEBEX AI. You will help determine where ALEBEX AI should compete, how it…
Added 8 mins ago
LD
Supervisor-Planning
Leonardo DRS
Bedford, NS
- Full-time
DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for…
Added 8 mins ago
SH
Sales and Events Coordinator | Contract | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Contract
Lead all event-only inquiries (without guestrooms), serving as the main client contact from inquiry through departure.
Added 9 mins ago
C
Senior Java Engineer – Agentic AI Driven Development
Citi
Mississauga, ON
- Full-time
Lead the design, development, and implementation of complex middleware applications using Java and Spring Boot:Utilize AI-powered code generation tools (e.g., Devin, Copilot, Codex) to…
Added 9 mins ago
JS
Line Operator
Jokey SE
Goderich, ON
- $21.2 to $22.2 CAD / hour
- Full-time
…environmental impact, and strengthen our contributions towards the development of a sustainable and circular…
Added 24 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Ensure control of the product-process pair while respecting SQCD objectives:
Added 24 mins ago
SC
Structures and Systems Installation Integrator
Sira Consulting, an Inc 5000 company
Montreal, QC
- Contract
technical leadership for complex aircraft designs and major development or sustaining initiatives. Your work will
Added 24 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
You will also contribute to the practice: patterns from your accounts feed playbook development, your structured feedback improves the agent stack, and you mentor peers informally on…
Added 24 mins ago
D
Senior System Engineer
Danaher
Concord, ON
- Full-time
…multi-disciplinary project teams participating in all phases of product development from concept to product launch. The individual will solve design problems through collaboration with…
Added 38 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 38 mins ago
PD
Product Manager
Pollard Digital Solutions
Winnipeg, MB
- Full-time
As a Product Manager, you will lead the strategy, direction, and delivery of products and initiatives within your area of responsibility. You will work closely with cross-functional teams…
Added 38 mins ago
PE
Software Developer
PRI Engineering
Mississauga, ON
- Full-time
We are hiring a Software Developer to join that effort, working under our Lead Full-Stack Developer. You will take applications from scope to production: designing data models, building…
Added 38 mins ago
KC
Associate Director, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Market conditions in the builder's target geographies and product types.

Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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