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Added 2 mins ago
KE
Accounts Receivable Technician- Red Deer, AB
Kings Energy Services Ltd
Red Deer, AB
- Full-time
Kings Energy Services serves the Energy Industry and Industrial sectors Canada-wide specializing in sales, distribution, and service of valves, instrumentation & electrical products. It is…
Added 2 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Mapleview Centre
Groupe Dynamite
Burlington, ON
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 2 mins ago
CK
Advertising Executive
Castanet Kamloops
Kamloops, BC
- Full-time
Zoom training with our dedicated sales trainer. On-going training & support from team members and General Manager.
Added 2 mins ago
Operations Manager, Tank Rentals & Sales
UFA Co-operative Ltd.
Grande Prairie, AB
BarW is seeking a strategic and entrepreneurial Operations Manager, Tank Rentals & Sales to lead a growing multi-location business across Western Cananda. This role is accountable for…
Added 2 mins ago
TH
Hardware Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
…for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial…
Added 2 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 16 mins ago
FC
Member Consultant Chatham
FirstOntario Credit Union
Chatham-Kent, ON · Chatham, ON
- Full-time
Responsible for achieving sales targets and goals as set out by the Branch Manager.
Added 16 mins ago
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Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
…completing RFPs. The incumbents will work closely with Customer Service Representatives and Customer Service Managers on customer satisfaction and retention initiatives. Generally, BDMs…
Added 16 mins ago
FH
Front Desk Agent
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at…
Added 16 mins ago
C
Part-Time Manager
Claire's
North Bay, ON
- $17 to $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 16 mins ago
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Senior Product Manager (Platform & AI)
PakFactory
Toronto, ON
- Full-time
…We're now at a genuine inflection point: transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals,…
Added 16 mins ago
MR
Merchandiser (Moncton West, NB)
Match Retail
Shediac, NB
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 16 mins ago
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Assistant Store Manager
Food Basics
Ottawa, ON
- Full-time
In this role, you will assist the Store Manager in the day-to-day management of the store, focusing on growing sales, staffing, merchandising, and expense control. You will ensure a safe…
Added 16 mins ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 31 mins ago
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Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
…are looking for a motivated, relationship-driven Territory Sales Manager (TSM) to join our Winnipeg team and help expand our market…
Added 31 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 31 mins ago
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Commercial Sales Training Manager
''
Toronto, ON
- Full-time
Position Title: Commercial Sales Training Manager
Added 31 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winkler, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 31 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 31 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 31 mins ago
EN
Quick Service (QSR) Sales Associate (Part-Time) - Eataly Sherway Gardens
Eataly North America
Toronto, ON
- $17.95 CAD / hour
- Part-time
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 31 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
Ottawa, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 46 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
Work closely with the Credit Service Department and other business units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and…

Skydio

Customer Success Manager

Remote, Canada

Remote

The annual base salary range for this position is CA $140,000 - $180,000. · Full-time

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Job details

Pay: The annual base salary range for this position is CA $140,000 - $180,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.

About the Team:

The Customer Success team helps customers turn Skydio into a reliable, repeatable, and enduring operating advantage. We are a rapidly growing team of passionate, mission-driven professionals, who sweat the details and ensure our customers are set up for success.

About the role:

We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our Canadian public sector and commercial customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Sr. Manager, Enterprise Customer Success and will work closely with our Sales, Solutions Engineering, Product, and Engineering functions to deliver industry leading autonomous solutions that drive value for our customers.

Location: Based in Canada, British Columbia or Ontario, with convenient access to a major airport. This is a remote position with expected travel to customer and Skydio locations.

How you’ll make an impact:

Operate independently and help shape the Canadian GTM and customer success strategy.
Build scalable processes for customer on-boarding, account management and post sales success.
Track and manage all implementation projects with large enterprise customers for successful delivery of technology, services, and program outcomes.
Develop healthy customer relationships and create customer loyalty through proactive engagement, cadence based follow ups, and business reviews.
Quantify product feedback and brief executives to help drive product roadmap that aligns to customers and market needs
Manage ~20x accounts driving adoption to ensure expansions and renewals within the assigned book of business.

What makes you a good fit:

Strong knowledge or previous experience supporting customers in at least one of the following industries: public industries (public safety, transportation) or commercial industries (utilities, oil & gas, AEC).
Proven track record of implementing and scaling new programs and technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules.
Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts.
Work directly with customers through proactive, metrics based engagement.
Work closely with customers and sales to help drive expansion across the book of business, identifying the vertical specific pain points that could prevent this expansion and growth.
Experience with commercial Unmanned Aircraft Systems and related software development/deployment is a plus but not required.
Fluency in French is preferred but not required.

Requirements

A strong desire to learn, innovate, and adapt to a growing and changing environment.
Willingness to travel approximately 40%.
Ability to work and reside in Canada.
Ability to obtain a Pilot Certificate – Advanced Operations.

Compensation: At Skydio, our compensation packages for regular, full-time employees in Canada include competitive base salaries and comprehensive benefits. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. The annual base salary range for this position is CA $140,000 - $180,000. Standard benefits package options comprise group health insurance, paid vacation days, paid sick leave and company holidays, subject to applicable policies and eligibility requirements. This position and all associated benefits are subject to applicable federal and provincial laws, as well as the Company’s policies and eligibility criteria.⁠

At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.

For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/

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More about this job

Responsibilities

The Customer Success Manager will lead implementation, adoption, and retention strategies for Canadian public sector and commercial accounts. They will act as a bridge between customers and technical teams to ensure successful delivery of autonomous drone solutions.

Requirements

Candidates should have experience supporting public or commercial industries and a track record of scaling technology programs. The role requires the ability to travel 40% of the time and the capacity to obtain a Pilot Certificate for Advanced Operations.

Skills

Customer success
Account management
Project management
Technical implementation
Strategic planning
Relationship building
Public sector engagement
Commercial sales
Autonomous flight technology
Hardware and software adoption
Data analysis
Executive communication
Unmanned aircraft systems
Problem solving
Cross-functional collaboration

Benefits

Group health insurance
Paid vacation days
Paid sick leave
Company holidays

Remote locations

British Columbia, Canada
Ontario, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
Autonomous flight
Drones
Public safety
Transportation
Utilities
Oil & Gas
AEC
Hardware
Software
Implementation
Retention
Expansion
GTM strategy
Account management
Unmanned Aircraft Systems
Project management
Technical teams
Pilot Certificate
Advanced Operations

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