Telecommunications Technician and PBX Superstar

About the Role

We are looking for a dependable, hands-on PBX technician and low-voltage specialist to join our growing Calgary team. You will install, configure, maintain, and support clients’ existing on-premises Panasonic PBX systems, including the associated legacy analog and digital devices. Panasonic-specific training can be provided, but you should bring practical experience installing, configuring, or troubleshooting comparable on-premises telephony systems and associated low-voltage technologies.

Structured cabling will be a regular part of the role. Responsibilities include installing new cable; terminating, testing, and troubleshooting copper cabling with RJ45 connectors; and installing, testing, and troubleshooting fibre-optic cabling.

This opportunity is well suited to someone who enjoys field work, takes pride in completing work properly, communicates confidently with customers, and is motivated to keep learning as technology evolves.

The role offers flexibility and opportunities to expand into IT, Networking, VoIP, CCTV, access control, intercoms, networking hardware, and other communication technologies supported by Skyworks.

About Skyworks

Skyworks is a Calgary-based Managed Service Provider. We help organizations modernize the way they communicate and operate through reliable data, voice, collaboration, and security technologies, with a strong focus on healthcare, senior living, and long-term care environments.

What You Will Do

• Install, service, and maintain telephony hardware and software at client locations.
• Install, service and maintain communication solutions (Analog, PRI, SIP, VoIP, and UCaaS).
• Install, terminate, label, and test low voltage cabling, including Cat6, fibre, and RG6.
• Install and support CCTV, access control, intercom, security systems and related low voltage systems.
• Troubleshoot and resolve hardware, software, and network issues independently.
• Document all service work, including job details, equipment used and resolution steps.
• Coordinate with internal teams and vendor partners to ensure successful project delivery
• Maintain a professional, customer-first approach at every interaction.

What You Bring

Required Qualifications

• Strong work ethic, reliability, and willingness to learn.
• Ability to work independently, stay organized, and remain motivated in the field.
• Experience with low voltage, security, telecom, networking, or related field work.
• Strong troubleshooting skills across hardware, software and networking.
• Valid Alberta driver’s license and clean driving record.
• A reliable vehicle and basic tools.
• Ability to work at heights, in confined spaces, and lift up to 50 lbs.
• Commitment to safe work practices and professional conduct on client sites.

Preferred Experience

• 2+ years of experience in low voltage, security, telecom, or structured cabling installations.
• Experience with Panasonic phone systems, including NS, TDE/TDA, and TVM.
• Experience with Avaya, Nortel, NEC or similar legacy phone systems.
• SNOM DECT cordless experience.
• Nurse call, access control, CCTV, intercom, or security system experience is an asset.
• Exposure to UCaaS platforms and cloud-based communications.
• Safety certifications such as WHMIS or Fall Protection.

Why Join Skyworks?

At Skyworks, you’ll join a small Calgary-based team where your work is noticed and your skills can grow. You’ll support communication, connectivity, and security systems that matter to real client environments, including healthcare, senior living, and long-term care.

How to Apply

Please send your resume and cover letter to jobs@skyworksinc.ca. We thank all applicants for their interest; only those selected for an interview will be contacted.