Jobs in Canada

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Added 2 months ago
M
Senior Software Engineer
Mastercard
Vancouver, BC
- Full-time
Must have solid experience with software development processes and be an experienced user of one or more Application Lifecycle Management tools
Added 2 months ago
Senior Web Back-End Developer
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 5 months ago
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AI Product Design Intern 🖌️ 100% Remote Internship
Fini
Remote, Canada
- Remote
This is a part-time, no salary internship opportunity with hands-on learning experience, senior mentorship and excelerated professional growth. You will leave this 3-month internship with…
Added 2 months ago
Senior Backend Product Engineer, Menu Operations
HelloFresh
Toronto, ON
As we continue evolving this system, extending its capabilities, and preparing for expansion, we are looking for a Senior Software Engineer with strong backend experience, a talent for…
Added 5 months ago
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Amazon Connect Principal Consultant
Slalom
Toronto, Ontario · Greater Toronto Area, Canada
- Full-time
Title: Amazon Connect – Senior Consultant – Vacant Role - Toronto
Added 3 months ago
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Senior Software Developer
Quantiphi
Canada
- Full-time
Quantiphi is seeking a Senior Software Developer to design and build scalable, high-performance web applications using a modern Java-based stack. This role is ideal for someone who thrives…
Added 3 months ago
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Applications Development Tech Lead Analyst
Citi
Remote, Canada
- Full-time
- Remote
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 3 months ago
C
Applications Development Senior Manager
Citi
Remote, Canada
- Full-time
- Remote
The Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to…
Added 2 months ago
C
Senior Java Full Stack Developer (Core Java, Spring Boot, Oracle) (Hybrid)
Cognizant
Calgary, AB
- Full-time
As a Senior Java Full Stack Developer, you will make an impact by designing, developing, and optimizing enterprise applications that support critical business operations. You will be a…
Added 2 months ago
A
Senior Software Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for a Senior Software Developer to help build the backend platform that powers these experiences. In this role, you will design and develop REST APIs, implement a flexible…
Added 2 months ago
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CitiDirect Senior Java Dev for Payments Modernization – Vice President
Citi
Mississauga, ON
- Full-time
We are seeking an experienced Senior Java Backend Developer to join a group modernizing CitiDirect’s Payment architecture. The ideal candidate will have a strong foundation in Core Java and…
Added 6 months ago
AC
Guidewire Rating Developer
Aviva Canada
Markham, Ontario
- Full-time
As a Guidewire Rating Developer, you will contribute to the design, development, and maintenance of rating logic and rating‑related components within Guidewire PolicyCenter. You will…
Added 2 months ago
AI
Guidewire Lead Developer
Avanciers Inc.
Toronto, ON
- Contract
Avanciers is seeking a highly skilled Senior Guidewire PolicyCenter Developer to join our team for an exciting Long-Term Contract role with one of our esteemed Fortune 500 clients, based in…
Added 2 months ago
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Senior PLM Solution Architect (3DEXPERIENCE/DELMIA)
Pratt & Whitney
Longueuil, QC
- Full-time
Une connaissance de la création et du développement d’applications Web à l’aide de technologies modernes est souhaitée (conteneurs OpenShift, Vue.js, Java, JavaScript, etc. ou équivalent)
Added 2 months ago
M
Senior Director, Platform
Miovision
Remote, Canada
- Full-time
- Remote
…for customers, partners, and AI agents. We are looking for a Senior Director, Platform to serve as the master traffic controller for this massive transformation. Reporting to the SVP of…
Added 2 months ago
C
Java Developer - Officer
Citi
Mississauga, ON
- Full-time
The Java Developer Analyst is an junior level position within the Markets Treasury Technology team, specifically focusing on the Money Markets domain.
Added 2 months ago
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Technical Specialist, Senior - Vital Software
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 6 months ago
A
Junior Trader - Quant Engineer (APAC)
Aptos
Ottawa, Ontario
- Full-time
Production-grade engineering chops across multiple of the following: Rust, C++, Java, Python. We expect strong Python plus real systems experience in at least one of Rust, C++, or Java
Added 6 months ago
A
Field Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
Work alongside senior field engineers and architects to solve complex platform reliability and data operations challenges.
Added 6 months ago
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Senior React Native Developer
Ndax
Calgary, Alberta
- Full-time
We are looking for a Senior React Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life…
Added 4 months ago
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Senior Full Stack Engineer, App Runtime
Snowflake
Toronto, Ontario
- $245,250 to $295,250 CAD / year
- Full-time
As a Senior Full Stack Engineer, you will drive initiatives that span our product areas and tech stack. It’s a high-impact role - you will work on an early-stage, public-preview product.…
Added 4 months ago
C
Applications Development Sr Programmer Analyst - Asst. Vice President
Citi
Remote, Canada
- Full-time
- Remote
In this role, you will contribute to the development and delivery of critical software projects while building scalable, high-quality solutions under the guidance of senior engineers.
Added 2 months ago
Lead Engineer
Scotiabank
Toronto, ON
7+ years of hands-on experience on microservice implementation using Java/J2EE, Spring framework, Gradle, NodeJS, Restful APIs, Cloud SQL, and Kafka.
Added 6 months ago
U
Senior Android Developer
UST
Toronto, Ontario
- Full-time
UST is looking for a Senior Android Developer to join our client project, one of the largest financial institutions. You will have the opportunity to continue to modernize and improve one…
Added 6 months ago
U
Senior Android Developer
UST
Toronto, Ontario
- Full-time
UST is looking for a Senior Android developer to join our client project, one of the largest financial institutions. You will have the opportunity to continue to modernize and improve one…

Slalom

Amazon Connect Principal Consultant

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

For this position, the expected base salary pay range is $110,000 to $135,000 CAD. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: For this position, the expected base salary pay range is $110,000 to $135,000 CAD.
Job type: Full-time
Experience: 3+ years of consulting experience, and/or equivalent experience working with stakeholders to understand and achieve business goals.
Posting language: English
Posted: May 19, 2026

Original job description

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Job
Title: Amazon Connect – Senior Consultant – Vacant Role - Toronto

Our Amazon Connect experts excel in driving customer transformation through the development of commercial strategies, distinctive experiences, and the application of digital technologies. This role offers an exciting opportunity to work on diverse sales pursuits and projects, ranging from contact center migrations to the integration of advanced AI-driven capabilities. We are seeking a passionate Amazon Connect Consultant or Senior Consultant to join our team.

What You’ll Do

Provide Amazon Connect technical and functional expertise to sales teams, project teams, and customers.
Participate and support business development discussions and opportunities to help identify the needs of Slalom customers, with the ability to architect and recommend optimal solutions to solve those needs.
Lead the implementation of Contact Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services.
Develop implementation estimates and plans for all phases of the delivery lifecycle, including development, testing, training, deployment, and post-production support.
Support the development of Amazon Connect case studies, demos, and training materials.
Oversee preparation of technical documentation, including architecture diagrams, deployment guides, and user manuals.
Lead training and support to client teams as needed.
Serve as a trusted advisor to clients, providing expert guidance on contact center best practices, industry trends, and AWS capabilities.
Work closely with cross-functional teams, including developers, architects, project managers, and business stakeholders, to deliver integrated solutions that align with client goals and objectives.

What You’ll Bring

Experience in designing, implementing, and supporting complex contact center solutions, with extensive hands-on experience with Amazon Connect, AWS services (e.g., Lex, Lambda, S3, DynamoDB, CloudFormation), and related technologies.
3+ years of consulting experience, and/or equivalent experience working with stakeholders to understand and achieve business goals.
Strong understanding of contact center concepts and technologies, such as IVR, ACD, call routing, quality and workforce management.
Subject matter expertise of common service metrics and how to assist customers in understanding the importance of/defining their own KPIs
Excellent problem-solving skills and ability to troubleshoot complex technical issues.
Effective communication skills with the ability to articulate technical concepts to both technical and non-technical audiences.
Active AWS certifications or ability to achieve relevant certifications upon hire.
Proficiency in programming/scripting languages, such as Python, JavaScript, or Java.
Familiarity with Salesforce Service Cloud and/or ServiceNow.
Excellent business and interpersonal skills that can be used to step into any industry and support the identification of real business needs.
Experience in leading and/or supporting conversations at all levels of the company (e.g., C-suite, VP, Directors, Managers, Supervisors, and agents).
Strong oral and written communication skills; including, presenting, meeting facilitation, and problem-solving skills.
Capable of leading and/or supporting workshops or meetings virtually or in person.
Skilled at being a team player with experience on large scale/enterprise implementations with multiple workstreams.

Hybrid/In office: We are hybrid but there are expectations that if your team leader or client requires you onsite that you are able to meet those expectations/requirements

Slalom is committed to fair and equitable compensation practices. For this position, the expected base salary pay range is $110,000 to $135,000 CAD.

In addition, there is potential for a discretionary bonus based on individual and company performance. Actual compensation will depend upon individual’s skills, experience, qualifications, and other relevant factors.

Slalom

Employee Perks:

· Culture & fun!

· Lunch & learns

· Health & wellness activities

· Holiday parties

· Employee community groups

· Social clubs & activities

· Vacation (20 days prorated based on start date & wellness/sick days)

Tangible perks

· Competitive compensation package

· $100 cell phone monthly reimbursement

· Registered Retirement Program (RRSP) & Employer Matching

· Tax-Free Savings Account (TFSA)

· Annual “Thrive Well-Being” Gift Card

· Family planning/ Fertility Benefit

· Maternity/Parental Leave Top-Up

· Medical & Dental Benefits

· Life and AD&D Insurance

· Access to Supplementary Life and AD&D Insurance

· Access to the Employee Assistance Program (EAP) and Inkblot Therapy

· And more!

*All benefits are subject to eligibility requirements

Slalom
is an inclusive, equal opportunity employer dedicated to building a diverse
workforce. We encourage applications from all qualified candidates and will
work to reasonably accommodate applicants’ needs throughout all stages of the
recruitment and selection process. Please advise the talent acquisition team if
you require accommodations during the interview process. At Slalom, we leverage artificial intelligence (AI) to enhance the efficiency and scalability of our recruitment process. To learn more about how we leverage AI please read our TA
AI Usage policy here. https://www.slalom.com/us/en/careers/applying-to-slalom-ai

Please note if you are hired at Slalom you will be required to complete a background check.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide technical and functional expertise in Amazon Connect to support sales and project teams. Lead the implementation of Contact Center Transformation solutions and serve as a trusted advisor to clients.

Requirements

Candidates should have extensive hands-on experience with Amazon Connect and AWS services, along with 3+ years of consulting experience. Strong communication skills and the ability to troubleshoot complex technical issues are essential.

Skills

Amazon Connect
AWS Services
Contact Center Solutions
IVR
ACD
Call Routing
Quality Management
Workforce Management
Problem-Solving
Communication Skills
Python
JavaScript
Java
Salesforce Service Cloud
ServiceNow
Technical Documentation

Benefits

Health & Dental Benefits
Life and AD&D Insurance
Access to Supplementary Life and AD&D Insurance
Access to the Employee Assistance Program (EAP) and Inkblot Therapy
Registered Retirement Program (RRSP) & Employer Matching
Tax-Free Savings Account (TFSA)
Maternity/Parental Leave Top-Up
Family Planning/ Fertility Benefit
Annual “Thrive Well-Being” Gift Card
Vacation (20 days prorated based on start date & wellness/sick days)

Visa sponsorship

Not detected in the job text

Keywords

Amazon Connect
AWS
Lex
Lambda
S3
DynamoDB
CloudFormation
IVR
ACD
Call Routing
Quality Management
Workforce Management
Python
JavaScript
Java
Salesforce
ServiceNow
Consulting
Technical Documentation
Training
Customer Experience
Business Development
AI
Digital Technologies
Contact Center
Implementation
Transformation
Agile
Collaboration
Problem-Solving

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Work requirements

Jobs in Canada