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Added 2 days ago
Test Automation Engineer
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As a member of the Quality Assurance team, this position will lead the development and maintenance of test automation frameworks and scripts for Guidewire and other enterprise applications.…
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Staff AI Engineer
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Engineering Manager, Services
Slice
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- Full-time
Our services are converging on Python, while parts of our ecosystem use Go and Ruby. We choose technology based on the problem and the customer value it enables - not preference or fashion.
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Lead Data Engineer / Data Product Lead – Snowflake
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- $60 to $80 CAD / hour
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Cloud - Bare Metal Infrastructure Engineer
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Lead the deployment of the first colocation site, taking it from an empty facility space to production-ready infrastructure, and scale the architecture across additional sites and thousands…
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Software Validation Technologist
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Senior Oracle DBA
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Senior Risk Analyst
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Slice

Engineering Manager, Services

Canada

Compensation package: $150k-$175k CAD base, plus benefits. · Full-time

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Job details

Pay: Compensation package: $150k-$175k CAD base, plus benefits.
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

We believe independent restaurants deserve the same advantages as big chains without giving up their independence.

Ilir Sela started Slice in his family’s pizzerias, where he saw firsthand what it takes to run a local shop. Now we’re taking everything we’ve learned beyond pizza, to taquerias, delis, burger joints, and other neighborhood staples.

We put technology, marketing, buying power, and support to work for more than 15,000 restaurants, so owners spend less time on admin, marketing, and order management and more time growing their business. They remain independent, but never alone.

We’re growing our team to help bring this next chapter to life. That’s where you come in.

The Challenge to Solve

Slice’s Services teams build the backend systems, APIs, integrations, and operational capabilities that power our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering exceptional results. This is not a coordination-only role. You will stay close to the technology, product, and customer. You will be accountable for both your team's performance and the impact it creates. Management is a force multiplier - not another layer of process.

Your role is to create the conditions in which talented engineers can do the best work of their careers. That means setting a clear mission, raising standards, removing obstacles, developing judgment, and holding yourself and others accountable.

Putting people first does not mean avoiding difficult conversations or lowering the bar. It means giving people meaningful ownership, direct feedback, strong support, and the opportunity to grow.

Our Strongest Managers

Focus teams on customer outcomes rather than activity.
Create clarity when the path is uncertain.
Make decisions with incomplete information and adapt quickly.
Stay close to the details without becoming the bottleneck.
Challenge assumptions and look for asymmetric opportunities.
Build trust through candor, consistency, and follow-through.
Take responsibility for outcomes, including when things go wrong.

The Role

Own customer and business outcomes

Partner with Product, Design, Data, and Operations to identify the problems most worth solving. Define success through measurable value for pizzerias, customers, and the business - not projects completed or code shipped.

Lead technical direction

Guide architecture and engineering decisions across the services your team owns. Help the team balance speed, reliability, simplicity, and long-term system health.

Our services are converging on Python, while parts of our ecosystem use Go and Ruby. We choose technology based on the problem and the customer value it enables - not preference or fashion.

You Should Be Comfortable Leading Teams Working With

Python, Go, and Ruby services.
APIs, distributed systems, and asynchronous workflows.
Databases, AWS, observability, and production operations.
Service migrations, reliability, security, and performance.

Build a high-agency team

Give engineers context, clear decision boundaries, and meaningful ownership. Expect them to move with urgency, exercise judgment, raise issues early, and own what happens in production.

When the team is blocked, work across boundaries and find a path forward rather than simply escalating the problem.

Raise execution standards

Help the team deliver valuable improvements frequently without sacrificing quality. Reduce unnecessary ceremony, make risk visible, and build lightweight mechanisms that improve focus and learning.

Use customer feedback, product data, incidents, and operational metrics to understand whether the team’s decisions are working.

Develop exceptional people

Hire and retain outstanding engineers, including those from unconventional backgrounds who demonstrate unusual ability and drive.

Coach engineers across experience levels, recognize future leaders, reward strong performance, and address underperformance clearly and promptly.

Lead across Slice

Build strong relationships with other engineering, product, and business leaders. Influence through judgment and results rather than hierarchy.

Surface disagreement directly, resolve it constructively, and optimize for Slice and its customers - not only your own team.

The Team

You will lead engineers working on services that power key Slice experiences. The team collaborates across the US, Canada, UK, and North Macedonia, alongside partners in Product, Design, Data, and Operations.

We value thoughtful asynchronous communication, direct discussion, and high-quality written decisions. Geography should not determine who has context, influence, or ownership.

You will report to an Engineering Director and work with other managers and technical leaders to raise the standard across Slice Engineering.

The Winning Recipe

We care more about evidence of impact, judgment, and trajectory than a perfectly conventional background.

Strong Candidates Will Bring

Experience building and operating customer-facing software or platforms.
Experience managing high-performing engineering teams.
Strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.
Experience with Python, Go, Ruby, or comparable backend technologies.
A record of improving both customer outcomes and engineering effectiveness.
The ability to turn complex, ambiguous problems into clear direction.
A founder-minded approach: resourceful, decisive, intellectually curious, and unwilling to wait for perfect conditions.
Strong instincts for leverage - knowing when to move quickly and when deeper investment is necessary.
The courage to challenge weak thinking, including your own.
Clear, direct communication across technical and non-technical audiences.
Low ego, high standards, and a strong sense of personal accountability.

You Will Be Succeeding When

Your team understands the customer outcomes it owns.
Engineers operate with increasing independence, judgment, and urgency.
Valuable improvements reach customers frequently.
Systems become simpler, more reliable, and easier to evolve.
High performers are growing and choosing to stay.
Performance problems are addressed rather than allowed to compound.
Cross-functional partners trust the team to solve difficult problems.
Slice creates more value for pizzerias because your team exists.

The Extras

Benefits Include

Medical, dental, and vision plans.
Flexible working hours.
Generous time-off policies.
Employee well-being allowance for eligible employees.
Market-leading maternity and paternity schemes.

Compensation package: $150k-$175k CAD base, plus benefits. Benefits may vary by location.

The Hiring Process

Application.
30-minute introductory conversation.
60-minute conversation with an Engineering Director.
Two leadership and technical interviews with future peers and team members.
Conversation with our Head of RnD.
Offer.

At Slice we are committed to fostering an inclusive, diverse, and supportive workplace. Our core values – We’re doers, Nail the basics, Better together, We’re Pan Atlantic, Build in Public and It’s a pizza Party - guide everything we do, innovate, learn and grow.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com

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More about this job

Responsibilities

Lead the engineering team responsible for backend services, APIs, integrations, and operational capabilities, setting technical direction and delivering measurable customer and business outcomes. Build and develop a high-performing team, improve execution and system reliability, and collaborate across product, design, data, operations, and engineering.

Requirements

Candidates should have experience building and operating customer-facing software and managing high-performing engineering teams, with strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations. They should demonstrate clear communication, accountability, people-development skills, and the ability to turn ambiguous problems into decisive, customer-focused direction; experience with Python, Go, Ruby, or comparable technologies is expected.

Skills

Engineering Management
Python
Go
Ruby
Backend Services
API Design
Distributed Systems
Asynchronous Workflows
AWS
Database Management
Observability
Production Operations
System Architecture
Reliability Engineering
Security
Performance Optimization

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Working Hours
Generous Paid Time Off
Employee Well-Being Allowance
Maternity Leave
Paternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Engineering Management
Backend Services
Python
Go
Ruby
APIs
Distributed Systems
Asynchronous Workflows
Databases
AWS
Observability
Production Operations
Service Migrations
Reliability
Security
Performance
System Architecture
Customer-Facing Software
Cloud Infrastructure
Cross-Functional Collaboration
Product Management
Incident Management
Operational Metrics
Technical Leadership
Team Development
Hiring
Performance Management
Asynchronous Communication

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