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Added 20 mins ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
You can balance investigation, customer communication, and escalation quality in a fast-moving environment.
Added 20 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 35 mins ago
S
Stage Experience Lead - Full Time
sephora.com
London, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is…
Added 1 hour ago
CN
Community / Event Manager
Cloud Nine
Vancouver, BC
- Full-time
…launching a community app to go with it. It's a place where people can talk to other people who understand what they're dealing with, without having to explain themselves first or perform…
Added 1 hour ago
CC
Business Development Manager
Confidential Careers
Calgary, AB
- Full-time
Business Development Manager – Nitrogen Services
Added 1 hour ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are…
Added 2 hours ago
TC
Assistant Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Swift Current, SK
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 2 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Giffen Consulting Ltd. (Giffen) is looking for an experienced Manager, Business Development - Atlantic Canada to join our already accomplished Business Development team. This is starting as…
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Maple Ridge, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Caissier
Walmart Canada
Hull, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Calgary, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 2 hours ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 2 hours ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 2 hours ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Winnipeg, MB
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 2 hours ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Rosemère, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Calgary, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Slide

Account Manager - Western Canada

Remote, Canada

Remote

$106,000 to $141,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $106,000 to $141,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 27, 2026

Original job description

About Slide

Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch, from a clean-room code base, free from legacy technical debt, to deliver the MSP-centric backup and recovery platform of the future. By focusing on security, performance, and simplicity, Slide provides a powerful, cost-effective, and easy-to-use solution that ensures MSPs can protect their clients’ data without the constraints of outdated technology and restrictive pricing models.

About the Job

Location: Remote, Canada. This role covers our Western Canadian territory; candidates based in British Columbia or Alberta are preferred.

As an Account Manager and “Farmer” at Slide, you'll own relationships with a portfolio of existing MSP partners in your territory. From onboarding through renewal, you'll help partners get the most value from Slide, grow their BCDR business with us, and expand the partnership over time.

You'll be the trusted, go-to contact for your partners: the person they reach out to with a question, an opportunity, or a problem. You'll build strong relationships, understand their businesses deeply, and work closely with teams across Slide to drive retention, expansion, and an excellent partner experience. We are looking for someone who embodies our values of empathy, teamwork, getting stuff done, openness, doing the right thing, and doing their life's work.

Responsibilities

Build and maintain strong relationships with a portfolio of existing MSP partners, serving as their primary point of contact at Slide.
Manage onboarding calls with newly signed partners, working with the Sales Representative who closed the deal to ensure a smooth handoff and a fast path to their first deployments.
Develop a deep understanding of each partner's business, client base, and growth goals, and build account plans to match.
Drive retention and expansion by increasing adoption across each partner's client base, helping them move remaining clients from other BCDR solutions, and identifying new ways to grow the partnership.
Conduct regular partner check-ins and business reviews to understand performance, priorities, and opportunities.
Manage renewals, hardware upgrades and refreshes, quoting, and commercial conversations within your accounts.
Respond promptly to partner requests and inquiries routed to you, and own them through resolution.
Spot early signs of account risk and act proactively to protect the relationship.
Partner with Sales Engineering, Support, Partner Success, and other internal teams to resolve issues and deliver a strong partner experience.
Maintain accurate account information, opportunities, and forecasts in HubSpot, and present your growth pipeline in weekly reviews.
Track account performance, retention, expansion, and other key metrics in HubSpot.
Represent Slide at partner events, conferences, and industry gatherings.
Stay informed on Slide's products, the MSP market, and the broader competitive landscape.

What we're looking for

3+ years in B2B account management, channel account management, or sales in the MSP or IT channel.
A proven track record of retaining and growing a book of business against revenue targets.
Understanding of Business Continuity & Disaster Recovery (BCDR), backup, or cybersecurity concepts is a plus.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with MSP owners and technical teams.
Strong negotiation and closing abilities.
Excellent time management and organizational skills. You can manage a large portfolio of partners without letting anything slip.
Proficiency in CRM software (HubSpot preferred).
Analytical and problem-solving skills, with comfort using data to spot risk and opportunity.
Self-motivated and results-oriented.
Ability to work independently and as part of a team.
Uses AI and modern sales tools to improve account research, partner communication, and productivity.
Willingness to travel for partner meetings, events, and conferences.

Benefits

Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with like-minded individuals.

Apply About employer

More about this job

Responsibilities

Manage and grow a portfolio of existing MSP partners by driving retention, expansion, and product adoption. Serve as the primary point of contact for partners, handling onboarding, renewals, and business reviews to ensure long-term success.

Requirements

Requires 3+ years of experience in B2B account management or sales within the MSP or IT channel. Candidates should possess strong negotiation skills, proficiency in CRM software, and a solid understanding of BCDR or cybersecurity concepts.

Skills

Account management
Channel account management
B2B sales
Business continuity
Disaster recovery
Cybersecurity
Relationship building
Negotiation
Closing
Time management
CRM software
HubSpot
Analytical skills
Problem-solving
Data analysis
Communication

Benefits

Comprehensive health coverage
Dental coverage
Vision coverage
Paid time off
Professional development
Equity
Commission

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
MSP
Managed Service Providers
BCDR
Business Continuity
Disaster Recovery
Cybersecurity
Backup
Sales
Channel Sales
HubSpot
CRM
Retention
Expansion
Hardware upgrades
Account planning
Partner success
B2B
IT channel
Forecasting
Pipeline management

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