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ingénieur(e) en qualité // Quality Engineer Technologist
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Smardt

ingénieur(e) en qualité // Quality Engineer Technologist

Dorval, QC, H9P 1H7, Canada

Job type: Full-time
Experience: Plus de 5 ans d'expérience dans un environnement de fabrication similaire et pertinent
Posting language: English · French
Posted: Sep 24, 2026

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Original job description

English section of this bilingual listing.

Smardt is in full expansion and we’re hiring a Quality Engineer Technologist!

This role is 100% onsite and will support our Dorval (close to blvd. des Sources) and Kirkland (close to blvd. St. Charles) locations!

Come be a part of a team that builds the future of energy-efficient technology with us! As a global leader in oil-free chiller technology, we design and manufacture some of the most energy-efficient systems in the world. But what truly sets us apart is our people.

Here are just a few of the benefits you can look to receive working with Smardt:

Competitive salary + annual performance bonus
100% employer-paid medical and dental benefits as of day 1
Retirement savings plan with employer match contributions of up to 6% into a DPSP
Tele-Health program paid by the employer
Monthly OPUS subsidy for those who take public transportation to work.
Ongoing training and professional development opportunities
Reward and recognition program
$150 boot voucher allowance (after 3 months)
Annual salary review and increases based on competencies and skills
A growing and stable company who values their team and the work that they do!

Here’s a preview of what you’ll be doing

The Quality Engineer Technologist’s primary objective is to act as the technical member of the Quality team to ensure compliance with the manufactured product to established technical requirements by participating in design reviews and verifications of engineering package for manufacturability, test, and component reliability.

They will also be responsible for investigation and follow-up for implementation of field failures, RMA, and/or shop floor technical issues related to major suppliers’ failures with the goal of driving continuous improvement within product line.

What You'll Do:

Analyze process data and identify trends or variation
Implement error-proofing (Poka-Yoke) solutions
Validate process changes through trials and capability studies
To establish the fundamentals of system and components reliability.
Lead the critical issues resolution in the product life cycle;
Support investigations for:
- Major technical nonconformances
- Customer complaints and/or field failures
Use structured problem-solving tools:
- 8D
- 5 Whys
- Fishbone (Ishikawa)
Develop, implement, and verify corrective and preventive actions (CAPA)
Ensure containment actions are immediate and effective
Support supplier audits as required
Participate in supplier corrective action reviews
Partner with Supplier Quality or Procurement on defect reduction as applicable to related field failures
Maintain quality records and documentation control
Lead SMARDT team for QUASAR audit process to obtain 90% approval

Other related tasks and projects as required.

What You'll Bring:

Skills and Competencies:

Bilingual (English/French) *see note below
Functional technical knowledge of HVAC equipment.(It’s a plus, not a must)
Quality systems experience in a manufacturing environment.
+5 years in a similar, and relevant manufacturing environment
Able to review technical related reports related to field failures
Experience conducting root cause analysis and corrective actions, 8D
Experience in leading ISO and process audits across the organization.
Ability to work in an industrial manufacturing environment.
Ability to stand and walk for extended periods.

Education and Experience:

Bachelor’s degree in Mechanical/Electrical Engineering or any other relevant education.
OIQ certification or, in progress towards certification (an asset)
Six Sigma, Kaizen, ISO (a strongly preferred asset)

All job offers at Smardt are conditional and subject to a successful background and reference check, in accordance with applicable laws and regulations.

This position requires a mid-level knowledge of French and English.

French is required to communicate with our team in Québec.
English may be required to communicate with our team located outside Québec, as well as to understand certain technical documentation available only in English.

#wehire

Read the full bilingual original

Smardt est en pleine expansion et nous recherchons un ingénieur(e) en qualité dynamique pour nos sites à Dorval (proche de blvd. Des Sources) et Kirkland (proche de blvd. St. Charles) !

Ce poste est à 100 % sur site.

À propos de SMARDT

Venez rejoindre une équipe qui construit l'avenir des technologies à haut rendement énergétique !

En tant que leader mondial dans le domaine des refroidisseurs sans huile, nous concevons et fabriquons certains des systèmes les plus écoénergétiques au monde. Mais ce qui nous distingue vraiment des autres, c'est notre équipe !

Voici quelques-uns des avantages dont vous pourrez bénéficier en travaillant chez Smardt :

Salaire compétitif + prime de performance annuelle
Couverture médicale et dentaire entièrement payée par l'employeur dès le premier jour
Régime d'épargne-retraite avec cotisations de contrepartie de l'employeur pouvant atteindre 6 % dans un RPDB
Programme de télésanté payé par l'employeur
Subvention mensuelle OPUS pour ceux qui utilisent les transports en commun pour se rendre au travail.
Formation continue et opportunités de développement professionnel
Programme de récompenses et de reconnaissance
Allocation de 150 $ pour l’achat de bottes
Révision salariale annuelle et augmentations basées sur les compétences et les aptitudes
Une entreprise en pleine croissance et stable qui valorise son équipe et le travail qu’elle accomplit !

Résumé du Rôle

L'objectif de l'ingénieur(e) en qualité est d'intervenir en tant que membre technique de l'équipe qualité afin de garantir la conformité du produit fabriqué aux exigences techniques établies, en participant aux revues de conception et aux vérifications du dossier technique en matière de fabricabilité, d'essais et de fiabilité des composants.

Il sera également chargé d'enquêter et d'assurer le suivi de la mise en œuvre des mesures correctives concernant les défaillances sur le terrain, les retours de marchandise (RMA) et/ou les problèmes techniques en atelier liés aux défaillances des principaux fournisseurs, dans le but de favoriser l'amélioration continue au sein de la gamme de produits.

Vos missions :

Analyser les données de processus et identifier les tendances ou les variations
Mettre en œuvre des solutions de prévention des erreurs (Poka-Yoke)
Valider les changements de processus par des essais et des études de capabilité
Établir les principes fondamentaux de la fiabilité des systèmes et des composants.
Diriger la résolution des problèmes critiques tout au long du cycle de vie du produit ;
Apporter votre soutien aux enquêtes concernant :
- Les non-conformités techniques majeures
- Les réclamations clients et/ou les défaillances sur le terrain
Utiliser des outils structurés de résolution de problèmes :
- 8D
- Les 5 pourquoi
- Le diagramme en arête de poisson (Ishikawa)
Élaborer, mettre en œuvre et vérifier les actions correctives et préventives (CAPA)
Veiller à ce que les mesures de confinement soient immédiates et efficaces
Apporter votre soutien aux audits fournisseurs selon les besoins
Participer aux revues des actions correctives des fournisseurs
Collaborer avec le service Qualité fournisseurs ou Achats sur la réduction des défauts, le cas échéant, en lien avec les défaillances sur site
Tenir à jour les registres qualité et assurer le contrôle de la documentation
Diriger l’équipe SMARDT pour le processus d’audit QUASAR afin d’obtenir un taux d’approbation de 90 %

Autres tâches et projets connexes selon les besoins.

Ce que vous apportez :

Compétences et aptitudes :

Bilingue (anglais/français) *voir la note ci-dessous

Connaissances techniques fonctionnelles des équipements CVC (c'est un atout, pas une obligation)
Expérience des systèmes qualité dans un environnement de fabrication.
Plus de 5 ans d'expérience dans un environnement de fabrication similaire et pertinent
Capacité à examiner des rapports techniques liés aux défaillances sur le terrain

Expérience dans la réalisation d'analyses des causes profondes et de mesures correctives, méthode 8D
Expérience dans la conduite d’audits ISO et de processus à l’échelle de l’organisation.

Capacité à travailler dans un environnement de fabrication industrielle.
Capacité à rester debout et à marcher pendant de longues périodes.

Formation et expérience :

Licence en génie mécanique/électrique ou toute autre formation pertinente.
Certification OIQ ou en cours d’obtention (un atout)
Six Sigma, Kaizen, ISO (un atout fortement apprécié)

Ce texte a été rédigé au masculin pour en alléger la lecture. Nous invitons toutes les personnes intéressées à postuler à cette offre d'emploi.

-----------------------------------------------------------

Smardt is in full expansion and we’re hiring a Quality Engineer Technologist!

This role is 100% onsite and will support our Dorval (close to blvd. des Sources) and Kirkland (close to blvd. St. Charles) locations!

Here are just a few of the benefits you can look to receive working with Smardt:

Competitive salary + annual performance bonus
100% employer-paid medical and dental benefits as of day 1
Retirement savings plan with employer match contributions of up to 6% into a DPSP
Tele-Health program paid by the employer
Monthly OPUS subsidy for those who take public transportation to work.
Ongoing training and professional development opportunities
Reward and recognition program

$150 boot voucher allowance (after 3 months)
Annual salary review and increases based on competencies and skills
A growing and stable company who values their team and the work that they do!

Here’s a preview of what you’ll be doing

What You'll Do:

Analyze process data and identify trends or variation
Implement error-proofing (Poka-Yoke) solutions
Validate process changes through trials and capability studies
To establish the fundamentals of system and components reliability.
Lead the critical issues resolution in the product life cycle;
Support investigations for:
- Major technical nonconformances
- Customer complaints and/or field failures
Use structured problem-solving tools:
- 8D
- 5 Whys
- Fishbone (Ishikawa)
Develop, implement, and verify corrective and preventive actions (CAPA)
Ensure containment actions are immediate and effective
Support supplier audits as required
Participate in supplier corrective action reviews
Partner with Supplier Quality or Procurement on defect reduction as applicable to related field failures
Maintain quality records and documentation control
Lead SMARDT team for QUASAR audit process to obtain 90% approval

Other related tasks and projects as required.

What You'll Bring:

Skills and Competencies:

Bilingual (English/French) *see note below

Functional technical knowledge of HVAC equipment.(It’s a plus, not a must)
Quality systems experience in a manufacturing environment.
+5 years in a similar, and relevant manufacturing environment
Able to review technical related reports related to field failures

Experience conducting root cause analysis and corrective actions, 8D
Experience in leading ISO and process audits across the organization.

Ability to work in an industrial manufacturing environment.
Ability to stand and walk for extended periods.

Education and Experience:

Bachelor’s degree in Mechanical/Electrical Engineering or any other relevant education.
OIQ certification or, in progress towards certification (an asset)
Six Sigma, Kaizen, ISO (a strongly preferred asset)

All job offers at Smardt are conditional and subject to a successful background and reference check, in accordance with applicable laws and regulations.

This position requires a mid-level knowledge of French and English.

French is required to communicate with our team in Québec.
English may be required to communicate with our team located outside Québec, as well as to understand certain technical documentation available only in English.

#wehire

Apply About employer

More about this job

Responsibilities

Ensure manufactured products meet technical requirements by participating in design reviews and verifying engineering packages for manufacturability, testing, and component reliability. Investigate nonconformances, customer complaints, field failures, and supplier issues; lead structured problem-solving and corrective actions, support audits, and maintain quality records.

Requirements

Requires more than five years of relevant manufacturing experience, quality systems experience, and experience with root cause analysis, 8D corrective actions, and ISO and process audits. A bachelor's degree in mechanical or electrical engineering or other relevant education is requested; English and French bilingualism is required, while HVAC knowledge, OIQ certification, and Six Sigma, Kaizen, or ISO credentials are assets.

Skills

Quality Systems
Manufacturing Quality
Process Data Analysis
Error-Proofing (Poka-Yoke)
Process Capability Studies
Reliability Engineering
Root Cause Analysis
8D Problem Solving
5 Whys
Fishbone Analysis
Corrective and Preventive Actions (CAPA)
Supplier Audits
ISO Audits
Technical Report Review
Documentation Control
English and French Bilingualism

Benefits

Annual Performance Bonus
Employer-Paid Medical and Dental Benefits
Employer-Paid Telehealth Program
Ongoing Training and Professional Development
Rewards and Recognition Program
Boot Voucher Allowance
Annual Salary Review

Visa sponsorship

Not detected in the job text

Keywords

Quality Engineering
Manufacturing
Quality Systems
HVAC Equipment
Oil-Free Chillers
Process Data Analysis
Poka-Yoke
Process Capability Studies
Reliability Engineering
Product Lifecycle
Technical Nonconformances
Customer Complaints
Field Failures
RMA
8D
5 Whys
Fishbone Diagram
Ishikawa
Root Cause Analysis
Corrective and Preventive Actions
CAPA
Containment Actions
Supplier Audits
Supplier Quality
ISO Audits
QUASAR Audit
Six Sigma
Kaizen
OIQ Certification
Documentation Control

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