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Added 6 days ago
Senior Crypto Engineer
Scotiabank
Toronto, ON
As a Senior Crypto Engineer, you will be a core member of the Engineering pillar, responsible for responsible for the design, building, and patterning of security solutions into…
Added 10 days ago
I
Senior AI Engineer, ICT
ICAO
Montreal, QC
- Full-time
Microsoft Certified: Azure AI Engineer Associate.
Added 11 days ago
AI Enablement Engineer
Scotiabank
Toronto, ON
As an AI Enablement Engineer, you will act as the technical enablement and functional interface between enterprise Artificial Intelligence platforms and the organization. You will be…
Added 11 days ago
SI
Spanish Tech Support Engineer
Smart IT Frame LLC
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
We are seeking a Spanish speaking Support Engineer with excellent communication skills and a passion for technology and customer success The ideal candidate will be comfortable working in a…
Added 13 days ago
J
Senior Systems Support Professional
Jolera
Remote, Canada
- Full-time
- Remote
The Senior Systems Support Professional is key to delivering best in class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and…
Added 13 days ago
J
Senior Systems Support Professional
Jolera
Canada
- Full-time
The Senior Systems Support Professional is key to delivering best in class resolutions for our customers and their employees/members. The incumbent will demonstrate confident and…
Added 17 days ago
E
Senior AI Engineer / AI Agent Lead
Emplia
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Emplia is building an AI-powered workforce support platform designed to transform how employees interact with HR, Time & Attendance, Payroll, and other enterprise workforce systems.
Added 1 month ago
Senior Manager, Data Product Manager
Scotiabank
Toronto, ON
…domain-aligned data products published on Harbour, the bank's Azure Databricks data platform, following the Harbour target architecture and its producer/consumer model ("engineer once,…
Added 1 month ago
Director, Data Engineering, International Banking, Toronto, Mexico, Colombia, Peru
Scotiabank
Toronto, ON
Define and implement the DataOps operating model for Azure Databricks, including platform onboarding, environment management, release controls, production support, change management, and…
Added 1 month ago
QW
Azure Support Engineer – Spanish
Quantum World Technologies Inc.
Calgary, AB
- Full-time
We are seeking a Spanish-speaking Azure Support Engineer to provide technical support and troubleshoot customer-reported issues in Spanish. The ideal candidate will have strong…
Added 2 months ago
Modern Endpoint Management Engineer
Scotiabank
Toronto, ON · Scarborough, ON
Spanish language proficiency is considered an asset and may support collaboration with LATAM-based teams and subsidiaries.
Added 2 months ago
D
Zero Trust Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
- Full-time
The Application Security Engineer candidate will have a strong background in cybersecurity and understanding of web application and zero trust proxy security practices. The primary…
Added 2 months ago
ME
Team Lead - Vehicle Interface, Telematics
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Barrie, ON · Collingwood, ON · North Bay, ON · Owen Sound, ON · Sudbury, ON
- $105,000 to $130,000 CAD / year
- Full-time
…electrical design, vehicle communication protocols, remote operation support, and configuration management - while mentoring and empowering your team in a fast-paced, collaborative…
Added 2 months ago
Modern Endpoint Management Engineer
Scotiabank
Toronto, ON · Scarborough, ON
Spanish language proficiency is considered an asset and may support collaboration with LATAM-based teams and subsidiaries.
Added 2 months ago
Crypto Platform Engineer
Scotiabank
Toronto, ON
As a Crypto Platform Engineer, you will be a core member of the Crypto Engineering pillar, responsible for providing technology operations support for the deployment of cryptographic…
Added 2 months ago
Crypto Engineer
Scotiabank
Toronto, ON
As a Crypto Engineer, you will be a core member of the Crypto Engineering pillar, responsible for the design, building, and patterning of security capabilities into foundational and…

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Smart IT Frame LLC

Spanish Tech Support Engineer

Calgary, AB, Canada

$60,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

We are seeking a Spanish speaking Support Engineer with excellent communication skills and a passion for technology and customer success The ideal candidate will be comfortable working in a fast paced support environment collaborating across teams and delivering exceptional customer experiences

Required Qualifications

Proficiency in Spanish spoken written and reading is mandatory

Excellent spoken and written communication skills in English

Ability to support and resolve customer reported issues in Spanish

Must be willing and able to work from the office on a regular basis as required by the business

Flexible to work during Portuguese business hours and when needed support PST business hours

Strong troubleshooting analytical and problem-solving skills

Excellent logical thinking critical thinking and cross team collaboration abilities

Passion for technology and customer support

Understanding of cloud computing concepts including cloud versus on-premises environments

Familiarity with Microsoft Azure services and deployment concepts is preferred

Azure certifications are a plus

Key Responsibilities

Provide technical support to customers in Portuguese and English through phone email and other support channels

Troubleshoot and resolve complex customer issues related to Microsoft Azure services and technologies

Leverage knowledge of Azure architecture offerings and billing platforms to deliver effective solutions and recommendations

Collaborate with internal support teams and subject matter experts to address escalations and customer concerns

Escalate issues promptly when specialized expertise or additional capabilities are required

Maintain high-quality case documentation and ensure accurate tracking of customer interactions

Handle challenging and business critical customer situations with professionalism and strong communication skills

Continuously develop technical expertise and stay current with Azure technologies and platform updates

Preferred Skills

Working knowledge of Microsoft Azure services technologies and billing platforms

Strong customer facing experience in technical support environments

Excellent analytical troubleshooting and incident management capabilities

Ability to manage multiple priorities while maintaining a customer first mindset

Apply About employer

More about this job

Responsibilities

Provide technical support in Spanish and English, troubleshoot complex issues involving Microsoft Azure services, and recommend effective solutions. Document customer interactions, collaborate with internal teams, manage escalations and critical situations, and keep technical knowledge current.

Requirements

Fluency in spoken and written Spanish and strong spoken and written English are required, along with customer support, troubleshooting, analytical, and collaboration skills. Candidates must be able to work regularly from the office and flexibly cover Portuguese business hours and, when needed, PST hours; Azure knowledge and certifications are preferred or advantageous.

Skills

Spanish Proficiency
English Communication
Technical Support
Customer Service
Troubleshooting
Analytical Thinking
Problem-Solving
Microsoft Azure
Cloud Computing
Azure Architecture
Incident Management
Case Documentation
Escalation Management
Cross-Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Spanish
English
Portuguese Business Hours
PST Business Hours
Technical Support
Customer Success
Customer Experience
Microsoft Azure
Azure Services
Azure Architecture
Azure Deployment
Azure Billing Platforms
Cloud Computing
Cloud Environments
On-Premises Environments
Troubleshooting
Problem-Solving
Analytical Thinking
Critical Thinking
Incident Management
Case Documentation
Escalation Management
Customer Support
Cross-Team Collaboration
Azure Certifications

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