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Added 9 mins ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
Partner with Account Managers and Commercial Banking teams to deepen client relationships and support business growth.
Added 24 mins ago
R(
Designer, Knits
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
We believe great people do their best work alongside other great people. Here, you’ll have a voice, be challenged to grow and be part of a team driven by curiosity, bold thinking and…
Added 39 mins ago
TC
Product Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 1 hour ago
A
Administrative Assistant 1 [AQ-23883]
Aquent
Vancouver, BC
- $27 to $29 CAD / hour
- Contract
Aquent, a strategic partner to a globally recognized leader in innovation and technology, is seeking exceptional talent to enhance their dynamic team. This pioneering organization is at the…
Added 1 hour ago
QG
Operations Lead
QP Group
Montreal, QC
- $80,000 to $100,000 CAD / year
- Full-time
Partner with leadership and finance to ensure smooth day-to-day business operations.
Added 2 hours ago
H
Senior People Partner
Haystack
Canada
- Full-time
5+ years of experience in People or HR roles, with at least 5 years specifically as a People Partner or HR Business Partner.
Added 2 hours ago
TC
Business Analyst
Tata Consultancy Services
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Process, Reporting and Technology solutions: Act as a key Supply Chain business partner for process, reporting and technology-enabled improvements. Translate operational challenges and…
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Partner with business SMEs, architects, and application teams to design scalable future-state processes.
Added 3 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
…clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology…
Added 3 hours ago
A
Test Automation Lead
Accenture
Mississauga, ON
- Full-time
…clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology…
Added 3 hours ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Partner cross-functionally with People, Finance, Safety, Maintenance and other support functions.
Added 3 hours ago
P
Inbound Business Development Representative
PheedLoop
Toronto, ON
- Full-time
…cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at…
Added 3 hours ago
TC
Solutions Architect
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 3 hours ago
Industrial Electrician
CONA Services
Toronto, ON · North York, ON
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 4 hours ago
SA
Operations Director
SAMSIC Assistance Canada Inc
Dorval, QC
- Full-time
Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.
Added 4 hours ago
TC
Senior Full-Stack Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 4 hours ago
CH
Warehouse Associate
Cardinal Health
Vaughan, ON · Canada-Vaughan-Applewood
- Full-time
…based on individual performance, company performance, and other business factors, in accordance with the company’s bonus…
Added 4 hours ago
KC
Senior Consultant SAP - IT Risk Services
KPMG Canada
Toronto, ON
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 4 hours ago
C
Information Technology Operations Manager
Cardata
Canada
- $80,000 to $120,000 CAD / year
- Full-time
Partner with the People and Culture team to manage the onboarding and offboarding of employees to Cardata systems (I.e. training, hardware procurement, and system set-up).
Added 4 hours ago
L
Account Executive Mid-Market
Legora
Toronto, ON
- Full-time
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Added 4 hours ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 5 hours ago
KH
Operations And Sales Coordinator
Kingsmen Haulers
Calgary, AB
- Full-time
Company Description Kingsmen Haulers, part of the Kingsmen Logistics family, is a freight and transportation partner focused on trust, reliability, and precision. Headquartered in Airdrie,…
Added 10 hours ago
Assistant Store Manager
JD Sports / Livestock / Size?
London, ON
…a genuine passion for our brands to everything they do. Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments…
Added 12 hours ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
Partner with the Store Manager and broader Store Leadership team to align BOH priorities with overall business needs

Smart, Savvy + Associates

Business Partner, Client Development

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 17, 2027
Experience: 5+ years of experience in content strategy, communications, education, instructional design, client enablement, or a related field.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 19, 2026

Original job description

If you're skilled at turning complex information into clear, useful content that helps people understand what they need to know and what to do next, this role could be a great fit.

Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Business Partner, Client Development.

In this newly created role, you'll create content that helps Technical Safety BC's clients navigate technical information, regulatory requirements and changes that affect how they work. You'll develop everything from videos, guides and checklists to FAQs and digital resources, taking complicated subject matter and making it practical, accessible and easy to act on.

Working alongside specialists in marketing, communications, and education, you'll determine the right approach for the problem at hand. You'll bring together elements of content strategy, communications and education, thinking about where clients are in their journey, what they need in that moment, and how to reach them in a way that works.

What You’ll Do

Create content that makes complex information easier to understand and act on

Turn technical and regulatory information into clear, practical client resources, including videos, guides, FAQs, checklists, and microlearning.
Develop content for the channels clients already use, from the website and client portal to notifications.

Understand the problem before creating the solution

Work with internal teams to understand what clients need to know, where they’re getting stuck, and what behaviour needs to change.
Look across the client journey for opportunities to improve understanding, adoption, and compliance.
Use client feedback, data, and results to understand what’s working and refine your approach.

Be a strategic partner

Collaborate with teams across Technical Safety BC, including Marketing, Communications, Education, Operations, Product and Technical Standards.
Work closely with subject matter experts to translate their knowledge into content clients can understand and use.
Ask good questions, challenge assumptions, and help stakeholders determine the right solution, rather than simply delivering what’s been requested.

What You Bring

5+ years of experience in content strategy, communications, education, instructional design, client enablement, or a related field.
Strong content creation skills, with the ability to take complex subject matter and make it clear, useful, and actionable.
Experience developing content across different formats and channels, ideally including digital resources, video or learning content.
An understanding of the client or customer journey and how content, communications and education can influence behaviour.
Strong stakeholder skills and the confidence to ask questions, provide recommendations and influence without authority.
A strategic mindset and a hands-on approach. You’re as comfortable figuring out what should be created as you are helping create it.
Strong project management skills, with the ability to manage priorities, meet deadlines, and keep others informed along the way.
A degree in Communications, Education, Instructional Design or a related field, or an equivalent combination of education and experience.

Nice to Have

Experience in a technical, regulatory, or similarly complex environment.
Experience with adult learning, microlearning or behavioural insights.
Familiarity with emerging content technologies and AI-enabled tools.

The Details

📍 Location: Vancouver, BC
🏢 Work model: Hybrid, with a minimum of two days per week in office
💰 Compensation: $49.09/hour, approximately $102,100 annually
🕒 Hours: Full-time, 40 hours per week
🚗 Travel: Occasional travel within BC, approximately 15% or less
🌴 Vacation: Three weeks annually (15 paid days)
💼 Benefits: Defined benefit pension, extended health, dental and disability coverage

If you love digging into complex subject matter, asking good questions and figuring out how to make information genuinely useful, we’d love to hear from you.

About Smart, Savvy + Associates

Smart, Savvy + Associates is a recruitment agency specializing in marketing, communications and creative roles. We work with organizations across Western Canada to connect them with experienced professionals who can make an impact.

We believe diverse teams make organizations stronger. Smart, Savvy + Associates welcomes applications from candidates of all backgrounds, experiences and perspectives.

Every application submitted to Smart, Savvy + Associates is reviewed by a member of our recruitment team.

Apply About employer

More about this job

Responsibilities

The Business Partner will create clear, practical content to help clients navigate complex technical and regulatory information. They will collaborate with internal teams to identify client needs and develop effective communication strategies across various digital channels.

Requirements

Candidates must have 5+ years of experience in content strategy, communications, or instructional design with strong stakeholder management skills. A degree in a relevant field or an equivalent combination of education and experience is required.

Skills

Content strategy
Communications
Instructional design
Client enablement
Content creation
Project management
Stakeholder management
Technical writing
Digital resources
Video production
Microlearning
Regulatory compliance
Strategic planning
Data analysis
Behavioral insights

Benefits

Defined benefit pension
Extended health coverage
Dental coverage
Disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Content Strategy
Communications
Instructional Design
Client Enablement
Technical Safety
Regulatory Requirements
Digital Resources
Microlearning
Project Management
Stakeholder Engagement
Marketing
Education
Client Journey
Behavioral Insights
AI-enabled tools
Content Creation
Operations
Product Management
Technical Standards
Strategic Mindset

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