Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 32 mins ago
PT
Certified Library Technician (#060-FR)
Pembina Trails School Division
Winnipeg, MB
- Part-time
Under the supervision of the Principal and in collaboration with the Teacher-Librarian, the Library Technician is responsible for the continuous daily management of the library and…
Added 37 mins ago
EC
Field Service Representative (Technologist / Technician)
Eaton Corporation
Windsor, ON · Kitchener, ON
- Full-time
Our Electrical Engineering Services and Systems (EESS) Division is hiring a Field Service Representative (Technician / Technologist) to join our team. This position will be located out of…
Added 1 hour ago
NP
Maintenance Technician - Central Fleet
NANTUCKET POLICE DEPARTMENT
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The Department of Public Works seeks a qualified candidate for the position of Maintenance Technician. Under the direction of the Central Fleet Manager, the successful applicant should have…
Added 1 hour ago
Managed Services - Service Desk Administrator 1
Convergence Networks
Ottawa, ON
2+ years of relevant experience which may include Service Desk Support Specialist, Help Desk Technician, Help Desk Analyst, or Tier 2 (or similar) in a tiered environment.
Added 1 hour ago
KK
QC Technician (maternity replacement)
kdc/one, Knowlton
Knowlton, QC
- Contract
Under the supervision of the QC Supervisor, the QC Technician performs laboratory analyses in accordance with established specifications, methods, and procedures. The role involves the use…
Added 1 hour ago
KK
QC Technician
kdc/one, Knowlton
Knowlton, QC
- Full-time
Under the supervision of the QC Supervisor, the QC Technician performs laboratory analyses in accordance with established specifications, methods, and procedures. The role involves the use…
Added 1 hour ago
OA
Apprentice Technician - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…Porsche customer experience, supported by strong sales and service operations, brand-specific training, and opportunities for professional growth. We value teamwork, performance, and…
Added 1 hour ago
MF
Maintenance Technician Level II
Mucci Farms Inc
Kingsville, ON
- $25 to $28 CAD / hour
- Full-time
As the Maintenance Technician II, you’ll ensure all work is carried out in a safe and orderly manner. You comply with safety protocols and documentation related to health and food safety.…
Added 1 hour ago
G
Detailer Technician
Genclean
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
We are seeking a motivated, safety-conscious, and detail-oriented Detailer Technician to join our dynamic team. If you thrive in a hands-on environment, take pride in high-quality…
Added 1 hour ago
NC
Maintenance Worker
Neighbours Community Homes
Canada
- Full-time
…works independently and with the team to provide good customer service and a quality housing…
Added 2 hours ago
WP
Lineman
Western Pacific Enterprises LTD
Surrey, BC
- Full-time
Western Pacific Enterprises is seeking an experienced Red Seal Journeyperson Powerline Technician for a highly specialized role in the Lower Mainland with minimal travel to other areas of…
Added 2 hours ago
AA
Mechanical Systems Technician, Full Time
Algonquin and Lakeshore Catholic District School Board
Belleville, ON
- Full-time
…engaged communities of learning, and compassionate communities of service. The ALCDSB builds faith-filled learning communities where each member is loved, inspired, and…
Added 2 hours ago
GR
Vending Machine Technician
G&A Robot
Burnaby, BC
- Full-time
Join our team as a Technician and contribute your expertise to help us deliver exceptional service to our clients while advancing your career in a supportive environment.
Added 2 hours ago
Service Manager - Saanichton, BC
Velocity Vehicle Group
Saanichton, BC
Minimum 8 years of experience as a Service Technician or comparable position in the dealership/trucking industry.
Added 2 hours ago
Parts Technician, Saanichton, BC
Velocity Vehicle Group
Saanichton, BC
…We're looking for a knowledgeable and customer-focused Parts Technician to join our team in Saanichton,…
Added 2 hours ago
SD
Pharmacy Relief, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
Collaboration with the Pharmacy Technician / Assistant to accurately dispense prescription medications
Added 2 hours ago
UO
Auxiliary Animal Care Technician
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
- $28.9 to $31.63 CAD / hour
- Full-time
CUPE 116 Hourly - Research Assistant /Technician 2
Added 2 hours ago
SA
Registered Technologist- Laboratory- Part Time (2)
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
…has been employed for a minimum of one year as a laboratory technician in a laboratory approved by the Director;…
Added 2 hours ago
SA
Registered Technologist- Laboratory- Full Time (2)
Sault Area Hospital
Sault Ste. Marie, ON
- Full-time
…has been employed for a minimum of one year as a laboratory technician in a laboratory approved by the Director;…
Added 2 hours ago
ME
Pest Control Technician
Mainstreet Equity Corp.
AB · Edmonton, AB
- Full-time
Role Description The Pest Control Technician is a full-time, on-site role based in Edmonton, AB, responsible for inspecting and treating residential and common areas for pests across…
Added 3 hours ago
LL
Resident Technician - Waterloo Region
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
Accurate and timely submission of reports and technical document including service reports.
Added 3 hours ago
LL
Field Service Technician - Durham Regio
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
As a Resident Technician, you will play a key role in maintaining and servicing Liebherr heavy equipment at customer sites. You will be responsible for troubleshooting, repairing, and…
Added 3 hours ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 3 hours ago
WM
Parts Technician
Williams Machinery
Terrace, BC
- Full-time
Put your parts knowledge and customer service skills to work at Williams Machinery. You'll help customers find the right parts, keep inventory moving, and support the day-to-day operations…
Added 3 hours ago
S
Field Service Heavy Duty Mechanic (Surface Drills)
Sandvik
Leduc, AB · AB · BC · Alberta
- Full-time
Currently, we have an opening for a Field Service Technician (Surface). At Sandvik, the Field Service Technician (Surface) is responsible for the troubleshooting, repair, and maintenance of…

Smart Start Canada ULC

Helpdesk Support Technician

Sherwood Park, AB, Canada

Up to $19 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $19 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

Department: Care Center Helpdesk

Reports To: Helpdesk Support Supervisor

Language Requirement: Bilingual position requiring professional fluency in both English and French (spoken and written) to support clients across Canada.

Compensation: $19.00 per hour

Schedule: Shift schedules will be discussed during the interview process.

This is a 100% in-office, full-time position located at 50–2899 Broadmoor Blvd., Sherwood Park, Alberta.

Remote or hybrid work arrangements are not available for this role.

Why You Should Join Us!

RRSP program with company match (up to 3%)
Comprehensive health and dental coverage after 90 days, with vision and other extended benefits after one year
Additional perks including company-wide discounts, and long-term disability coverage
Positive, collaborative work environment that supports work–life balance
Company career growth opportunities within a mission-driven organization

Position Summary

As a Helpdesk Support Technician, you’ll be the first point of contact for our customers, providing friendly, knowledgeable assistance and ensuring they feel supported every step of the way. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning new technology. You don’t need prior experience in this field - we’ll provide full training and hands-on support. What matters most is your curiosity, attention to detail, and genuine desire to help others.

What You’ll Do

Respond to inbound calls and assist clients with program inquiries and technical support
Learn to diagnose and troubleshoot basic hardware, software, and network issues
Provide accurate and friendly assistance while documenting all customer interactions
Schedule appointments, set up accounts, and update client information in the CRM system
Collaborate with teammates and managers to ensure one-call resolution whenever possible
Participate in hands-on training sessions to develop your technical and service skills
Contribute to a supportive, team-oriented environment focused on growth and learning
Adhere to company policies, confidentiality standards, and Canadian privacy requirements
Support Care Center operations across multiple queues or projects as needed

Qualifications

Excellent verbal and written communication skills in both English and French
Basic computer literacy and willingness to learn
Ability to actively listen, multitask, and problem-solve in a fast-paced environment
High level of professionalism, empathy, and commitment to first-call resolution
Dependable with exemplary attendance and punctuality
Strong computer proficiency, including Microsoft 365 (Word, Excel, PowerPoint)
High school diploma or equivalent
Ability to successfully pass a criminal background check, as required for the role

Physical Requirements

Prolonged periods of sitting at a desk, working on a computer and use of a telephone.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Helpdesk Support Technician serves as the first point of contact for customers, providing technical support and program information via inbound calls. Responsibilities include diagnosing hardware and software issues, documenting interactions in the CRM, and scheduling appointments.

Requirements

Candidates must be bilingual in English and French and possess basic computer literacy with proficiency in Microsoft 365. A high school diploma or equivalent is required, along with the ability to pass a criminal background check.

Skills

Customer service
Technical support
Troubleshooting
Communication
Problem-solving
Microsoft 365
CRM software
Active listening
Multitasking
Bilingualism
Hardware diagnostics
Software diagnostics
Network troubleshooting
Data entry
Time management

Benefits

RRSP program with company match
Health insurance
Dental coverage
Vision coverage
Extended benefits
Company-wide discounts
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Technical Support
Customer Service
Bilingual
CRM
Microsoft 365
Hardware
Software
Network
Troubleshooting
Inbound Calls
Data Entry
Privacy Standards
Care Center
Professionalism

Report this job