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Added 1 min ago
Associate Insurance Advisor, Real Estate Practice
HUB International
Burnaby, BC · Vancouver, BC
Full-time
…and a team-oriented culture – YOU can be our next Insurance Advisor in our Real Estate Practice, Commercial Division. This position will be based out of our Burnaby Still Creek Head…
Added 1 min ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Part-time
…be available. Apply today to speak to a Talent Acquisition Advisor! Vancouver Coastal Health is looking for a Registered Nurse to join the General Surgery team at Sechelt Hospital, Sechelt,…
Added 1 min ago
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
$49.2 to $63.47 CAD / hour
Temporary
…be available. Apply today to speak to a Talent Acquisition Advisor! Vancouver Coastal Health is looking for a Registered Nurse to join the General Surgery team at Sechelt Hospital, Sechelt,…
Added 1 min ago
Radiological Technologist CT General Procedures P2A
Providence Healthcare
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Full-time
…and whether you may qualify, please contact your Recruitment…
Added 31 mins ago
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Translate complex financial information into clear, meaningful insights for financial and non-financial stakeholders.
Added 1 hour ago
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Vernon, BC
Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
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Added 2 hours ago
Business Analyst Co-op
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Vancouver, BC · Greater Vancouver, BC
$4,108 to $5,183 CAD / month
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The Business Analyst Co-Op will work closely with the Senior Business Advisor to drive performance reporting, metric tracking, and process improvements aligned with our Management Operating…
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Full-time
…preparation and fulfillment of all client account and transactional information requests and provide follow up service in a timely manner. They contribute to the achievement of business…
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Act with Integrity: Take ownership of risk and compliance management, adhering to regulatory requirements and protecting client information from potential threats.
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Quebec, QC
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Baccalauréat en informatique, technologies de l'information, ingénierie, administration des affaires ou dans un domaine connexe
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Human Resources Advisor
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The Human Resources (HR) Advisor provides expert HR guidance and consultative support to employees and leaders across a broad range of HR functions. The role serves as a trusted advisor…
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Senior Manager, Assurance and Accounting
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…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
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Temporary Account Manager
Monks
Toronto, ON
$40 to $55 CAD / hour
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of…
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Senior Accountant, Tax
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Grande Prairie, AB
Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll design solutions for clients that meet compliance and reporting requirements, minimize risk, drive…
Added 2 hours ago
Manager, Strategic and Academic Initiatives
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…Directors. This role will provide advice, guidance, and project management support to the academic and administrative units across the Faculty to ensure integration, communication, and…
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The client is looking for an advisor to help its data
Added 3 hours ago
Assistant Manager, Enterprise Platform Administration & Enablement
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Other
▪ Contemporary best practices in IT architecture, information management, and technology programs and service delivery models
Added 3 hours ago
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Added 3 hours ago
Manager, Cross Border Individual Tax
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Toronto, ON
Full-time
…within a complex and dynamic regulatory framework. As a trusted advisor, you’ll provide tax advice on domestic and foreign assignments that empowers client organizations and their employees…
Added 3 hours ago
Part Time Bridal Sales
David's Bridal
London, ON
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…iPad tools to research and enthusiastically communicate this information to the…
Added 3 hours ago
Group Benefits Advisor (New Business Sales and Account Management)
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The role is primarily focused on acquiring new business. Following acquisition, the Advisor continues to manage the client relationship, acting as the lead contact through renewal cycles…

Smart Start Canada ULC

Sales Program Advisor

Sherwood Park, AB, Canada

Pay: Up to $17.5 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Location: Sherwood Park, Alberta (in-office only)
Type: Full-time, Permanent
Pay: Starting at $17.50/hour (to be discussed during interview)
Shift/Schedule: Various shifts available – to be discussed during interview
Benefits: Health and dental plan, paid time off

Please note: Due to limited public transit options in the area, reliable transportation is required.

Position Summary

As a Sales Program Advisor, you’ll be the first point of contact for clients across Canada, providing professional, bilingual (French/English) support while helping customers understand program options and move toward installation. This is a sales-driven position where your ability to connect with people, build trust, and guide conversations toward successful outcomes directly contributes to our mission of creating safer roads.

This is an entry-level role with full sales and product training provided - no prior industry experience is required. You’ll gain valuable experience in customer engagement, consultative sales, and problem-solving within a collaborative, fast-paced team environment that provides ongoing coaching and development.

Key Responsibilities

Respond to inbound calls from new and existing clients in both French and English, providing product and program information.
Engage callers in a consultative conversation to identify needs and recommend suitable program options.
Achieve established performance metrics, including target close rates of 65%+ and daily conversion goals.
Create and update customer accounts, schedule installations, and document interactions in the CRM system.
Handle objections with confidence and professionalism while maintaining focus on client experience.
Follow up on open inquiries to ensure timely resolution and a positive outcome.
Collaborate with peers and management to share best practices and achieve collective team goals.
Contribute to a supportive environment that values accountability, coaching, and growth.

Qualifications

Required

Bilingual proficiency in French and English (spoken and written).
Excellent communication skills and strong customer-service orientation.
Comfortable working in a sales-target environment.
Basic computer literacy and ability to learn new systems quickly.
High school diploma or equivalent.
Must be able to pass a criminal background check.
Reliable attendance and punctuality are essential.
Previous experience in customer service, call centre, or sales environment an asset, but not required - we’ll train you.
Ability to follow structured processes and manage multiple priorities in a fast-paced setting.

Skills & Attributes

Sales-minded with confidence handling objections and achieving measurable goals.
Friendly, dependable, and adaptable with a strong work ethic.
Strong multitasking and active listening skills.
Thrives in a target-driven, team-oriented environment.
Curious, coachable, and eager to learn and grow.
Empathetic communicator who maintains professionalism under pressure.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Sales Program Advisor responds to inbound calls to provide product information and guide clients through program options. They are responsible for achieving sales targets, managing customer accounts in the CRM, and scheduling installations.

Requirements

Candidates must be bilingual in French and English and possess a high school diploma or equivalent. Applicants must be comfortable working in a target-driven sales environment and be able to pass a criminal background check.

Skills

Bilingual
Consultative sales
Customer service
Communication skills
CRM software
Problem-solving
Objection handling
Multitasking
Active listening
Computer literacy
Sales metrics
Time management

Benefits

Health plan
Dental plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Bilingual
Inbound Calls
CRM
Consultative Sales
Lead Conversion
Account Management
Objection Handling
Performance Metrics
Installation Scheduling
Client Engagement
Communication
Active Listening
Multitasking
Professionalism
Data Entry
Training Provided
Entry-level

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