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Added 15 mins ago
Manager, Strategic and Academic Initiatives
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired,…
Added 30 mins ago
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…minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired,…
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Added 3 hours ago
Sales Program Advisor
Smart Start Canada ULC
Sherwood Park, AB
Up to $17.5 CAD / hour
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Smart Start Canada ULC

Sales Program Advisor

Sherwood Park, AB, Canada

Pay: Up to $17.5 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Location: Sherwood Park, Alberta (in-office only)
Type: Full-time, Permanent
Pay: Starting at $17.50/hour (to be discussed during interview)
Shift/Schedule: Various shifts available – to be discussed during interview
Benefits: Health and dental plan, paid time off

Please note: Due to limited public transit options in the area, reliable transportation is required.

Position Summary

As a Sales Program Advisor, you’ll be the first point of contact for clients across Canada, providing professional, bilingual (French/English) support while helping customers understand program options and move toward installation. This is a sales-driven position where your ability to connect with people, build trust, and guide conversations toward successful outcomes directly contributes to our mission of creating safer roads.

This is an entry-level role with full sales and product training provided - no prior industry experience is required. You’ll gain valuable experience in customer engagement, consultative sales, and problem-solving within a collaborative, fast-paced team environment that provides ongoing coaching and development.

Key Responsibilities

Respond to inbound calls from new and existing clients in both French and English, providing product and program information.
Engage callers in a consultative conversation to identify needs and recommend suitable program options.
Achieve established performance metrics, including target close rates of 65%+ and daily conversion goals.
Create and update customer accounts, schedule installations, and document interactions in the CRM system.
Handle objections with confidence and professionalism while maintaining focus on client experience.
Follow up on open inquiries to ensure timely resolution and a positive outcome.
Collaborate with peers and management to share best practices and achieve collective team goals.
Contribute to a supportive environment that values accountability, coaching, and growth.

Qualifications

Required

Bilingual proficiency in French and English (spoken and written).
Excellent communication skills and strong customer-service orientation.
Comfortable working in a sales-target environment.
Basic computer literacy and ability to learn new systems quickly.
High school diploma or equivalent.
Must be able to pass a criminal background check.
Reliable attendance and punctuality are essential.
Previous experience in customer service, call centre, or sales environment an asset, but not required - we’ll train you.
Ability to follow structured processes and manage multiple priorities in a fast-paced setting.

Skills & Attributes

Sales-minded with confidence handling objections and achieving measurable goals.
Friendly, dependable, and adaptable with a strong work ethic.
Strong multitasking and active listening skills.
Thrives in a target-driven, team-oriented environment.
Curious, coachable, and eager to learn and grow.
Empathetic communicator who maintains professionalism under pressure.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Sales Program Advisor responds to inbound calls to provide product information and guide clients through program options. They are responsible for achieving sales targets, managing customer accounts in the CRM, and scheduling installations.

Requirements

Candidates must be bilingual in French and English and possess a high school diploma or equivalent. Applicants must be comfortable working in a target-driven sales environment and be able to pass a criminal background check.

Skills

Bilingual
Consultative sales
Customer service
Communication skills
CRM software
Problem-solving
Objection handling
Multitasking
Active listening
Computer literacy
Sales metrics
Time management

Benefits

Health plan
Dental plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Bilingual
Inbound Calls
CRM
Consultative Sales
Lead Conversion
Account Management
Objection Handling
Performance Metrics
Installation Scheduling
Client Engagement
Communication
Active Listening
Multitasking
Professionalism
Data Entry
Training Provided
Entry-level

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