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Added 9 mins ago
SE
Used Parts & Salvage Analyst
SMS Equipment Inc.
Acheson, AB
- Full-time
SMS Equipment is looking for a Used Parts & Salvage Analyst to support our Remanufacturing operation in Acheson, AB. Reporting to the Parts Supervisor, Remanufacturing, this role is…
Added 9 mins ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Fredericton, NB · Saint John, NB · Moncton, NB
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 9 mins ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Toronto, ON · Hamilton, ON · Kingston, ON · Oakville, ON · North York, ON
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 9 mins ago
DC
Civil Engineering Graduate/Asset Management Analyst
Dillon Consulting Limited
Winnipeg, MB
- Full-time
We are currently seeking a Civil Engineering Graduate / Asset Management Analyst to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a…
Added 9 mins ago
HR
PC Support Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Provide technical support to hospital staff during business and after hours by participating in on-call rotation.
Added 24 mins ago
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you’ll provide Level 2 operational support for a large-scale enterprise…
Added 24 mins ago
SS
IT Business Analyst
Sodales Solutions
Toronto, ON
- Full-time
Are you passionate about solving complex business challenges and transforming ideas into impactful solutions? We're seeking an experienced Business Analyst to partner with business leaders,…
Added 24 mins ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
Maintain an integrated release calendar and manage dependencies across business and technical teams.
Added 38 mins ago
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Application Developer
Systematix
Toronto, ON
- Contract
Intermediate-level Application Analyst with a strong development mindset and hands-on technical skills.
Added 53 mins ago
HR
Software Analyst Intern (Winter 2027, 8-12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Business Intern Events: Intern Showcase & Graduation ceremony
Added 53 mins ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
Innotech Windows + Doors
Langley (District), BC · Langley, BC
- Full-time
Job Title: Business Systems Analyst & Developer - Data, AI & Agentic Automation
Added 53 mins ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
Maintain an integrated release calendar and manage dependencies across business and technical teams.
Added 53 mins ago
ST
Desktop Support Analyst
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
The Desktop Support Analyst assists staff with technical support for desktop computers, applications and related technology at Skilled Trades Ontario (STO). In this role, areas of support…
Added 53 mins ago
Q-
[MONTREAL] - SWIFT/Payments IT Business Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are hiring a SWIFT Business Analyst to work with one of our clients based in Montreal.
Added 53 mins ago
M
Operations Planning Analyst
Mark's
Calgary, AB
- Full-time
Mark's Commercial is looking for an Operations Planning Analyst to join our Commercial Planning & Allocation team. This role is ideal for a recent graduate or early-career professional…
Added 54 mins ago
D
Intern, Enterprise Applications Support Analyst
Dream
Toronto, ON
- Full-time
Dream is looking for an Intern, Enterprise Applications Support Analyst!
Added 54 mins ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business…
Added 54 mins ago
Senior Cyber and Risk Analyst (Computer Services Off 4)
The Government of Nova Scotia
Halifax, NS
As Senior Cyber and Risk Analyst, you’ll join the Cyber Security and Enterprise Risk team to help strengthen cybersecurity practices across government digital services. Following a…
Added 54 mins ago
GA
Workday System Analyst
G Adventures
Toronto, ON · Base Camp - Toronto, Canada
- $75,000 to $90,000 CAD / year
- Full-time
The Workday Systems Analyst plays a vital role in bridging business needs and technology by analyzing requirements, supporting enterprise system configuration, and ensuring system…
Added 54 mins ago
MI
Quality Lab Analyst
Mondelēz International
Toronto, ON · Plant - Bertrand - Toronto, Canada
- Full-time
…following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet business…
Added 1 hour ago
PD
Business systems analyst
PS DJ Consulting Services Inc.
Markham, ON
- From $45.2 CAD / hour
- Full-time
- Hybrid
Document technical requirements to ensure that products, processes and solutions meet business requirements
Added 1 hour ago
Q
Technical Lead – Treasury
Quantiphi
Toronto, ON · CA ON Toronto
- Full-time
While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on…
Added 1 hour ago
G
Architecte en information commerciale / Business Information Architect
Genetec
Montreal, QC
- Full-time
Contribuer à la conception et à l'amélioration de nos outils, bases de données, tableaux de bord, systèmes ou méthodes de Business Intelligence
Added 1 hour ago
MI
Business / Functional BI Analyst
Maarut Inc
Montreal, QC
- Contract
A business or functional analyst who has already led BI or analytics projects end to end on the requirements side. In practice: workshops run with stakeholders, specifications written for…
Added 1 hour ago
Service Desk Analyst
Exchange Technology Services Inc.
Thunder Bay, ON
Reporting to the Service Desk Manager, the Service Desk Analyst is responsible for providing technical support to end-users, troubleshooting issues, and providing excellent customer service.

SMARTFOX

Business System Analyst

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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