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Added 7 mins ago
C
HR Technology Senior Analyst-EN
CAE
Montreal, QC
- Full-time
As a member of the Global HR Technology team, the HR Technology Senior Analyst acts as a key partner between HR functions and technology. The role focuses on understanding business needs,…
Added 8 mins ago
SAP HCM Functional Analyst
Precision Drilling
Calgary, AB
The SAP HCM Functional Analyst is responsible for implementing, configuring, and supporting SAP HCM solutions, including payroll, benefits, time management, and HR processes for Canadian…
Added 37 mins ago
A
Senior Workday ERP Analyst- FR
Altasciences
Laval, QC
- Full-time
The Senior Workday ERP Analyst is a functional and technical partner to the Altasciences Accounting and Finance teams. This role owns complex configuration, support, and continuous…
Added 37 mins ago
A
Senior Workday ERP Analyst- FR
Altasciences
Montreal, QC
- Full-time
The Senior Workday ERP Analyst is a functional and technical partner to the Altasciences Accounting and Finance teams. This role owns complex configuration, support, and continuous…
Added 1 hour ago
FO
Senior HR Systems Analyst - Workday
Focus on WD
Markham, ON
- $100,000 to $115,000 USD / year
- Full-time
Approximately 5+ years of Workday experience in a functional analyst or HRIS position.
Added 1 hour ago
W
SAP IBP Application Support Analyst
W3Global
Calgary, AB
- $65 to $85 CAD / hour
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 1 hour ago
L
Senior Financial Analyst | Contract until September 2027
lululemon
Vancouver, BC
- Full-time
…athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and…
Added 1 hour ago
C
Senior Business System Analyst
CGI
Toronto, ON
- Full-time
5+ years of experience as a Functional Business Analyst in financial services, banking, payments, or transaction processing environments.
Added 1 hour ago
C
Business Planning Analyst
Confidential
Montreal, QC
- Full-time
A growing manufacturing organization in the Greater Montréal area is seeking a Business Analyst, Planning & Operations to support and optimize production planning, materials management,…
Added 1 hour ago
D
Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
…operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring data accuracy in trade spend, creating customer contracts, and aiding in…
Added 1 hour ago
BC
Business System Analyst
BrainRidge Consulting
Toronto, ON
- Full-time
As a Contact Center Business Systems Analyst, you will connect business and customer experience goals with the technology behind them. You'll work closely with contact center operations,…
Added 1 hour ago
FC
Sr Business Development Analyst
FedEx Canada
Mississauga, ON
- Full-time
…opportunity for you! We're looking for a Sr Business Development Analyst to join our Business Intelligence & Data Analytics team, supporting our Worldwide Sales organization across Canada.…
Added 1 hour ago
I
Strategic Planning & Process Redesign Manager - 12‑month contract
Indigo
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Added 1 hour ago
NV
Senior Business Analyst (ID#5562)
New Value Solutions
St. John's, NL
- Contract
New Value Solutions (NVS) is seeking an experienced Senior Business Analyst (Level 2) to support business requirements validation, solution design, business process improvements, system…
Added 1 hour ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 1 hour ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 1 hour ago
W
Senior Analyst, Business Analysis and Insights
Walmart
Mississauga, ON
- Full-time
The Senior Analyst, Business Analysis and Insights will manage and analyze data to provide actionable insights and recommendations. This role may involve interpreting complex data sets,…
Added 1 hour ago
SG
Business Analyst
S&P Global Mobility
London, ON
- Full-time
Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)
Added 2 hours ago
FO
Senior Workday HCM Business Analyst
Focus on WD
Canada
- Contract
Exciting contract opportunity for an experienced Workday Business Analyst supporting a large-scale Workday HCM transformation in Canada.
Added 2 hours ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- $56,000 to $62,000 CAD / year
- Contract
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 2 hours ago
S
Senior FP&A Analyst
Stella-Jones
Montreal, QC
- Full-time
…out of the corporate head office in Montreal, the Senior FP&A Analyst will report to the FP&A Manager and support the Wood Utility Products…
Added 2 hours ago
VB
Senior Financial Analyst
Vaco by Highspring
Toronto, ON · Etobicoke, ON
- Full-time
Our client is an athletic company. They are looking for a Senior Financial Analyst, FP&A who will be responsible for supporting our financial operations and contribute to our continued…
Added 2 hours ago
T
Senior Business Application Specialist
TD
Toronto, ON
- Full-time
Collaborate with business stakeholders to understand their customer data needs and translate them into functional data models that align with business processes and objectives.
Added 2 hours ago
I
Senior Financial Analyst
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
Ability to work collaboratively in a cross-functional team environment.
Added 2 hours ago
Policy and Issues Analyst
Government of Alberta
AB
Reporting to the Manager, Strategic Projects and Planning, the Policy and Issues Analyst provides policy research and issue analysis and resolution support to advance system transformation…

SMARTFOX

Business System Analyst

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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