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Added 11 mins ago
VG
[VO2 Canada] - Développeuse.eur Java– Missions Ponctuelles
VO2 GROUP
Montreal, QC
- Full-time
Acteur multi-tech et partenaire premium de Salesforce
Added 11 mins ago
BC
Business System Analyst
BrainRidge Consulting
Toronto, ON
- Full-time
Define requirements for CTI and CRM integrations (e.g. Salesforce Service Cloud, Microsoft Dynamics), including screen pops, customer authentication, and agent desktop experience.
Added 42 mins ago
[VO2 Canada] - Développeuse.eur Java– Missions Ponctuelles
VO2 Group
Montreal, QC
Acteur multi-tech et partenaire premium de Salesforce
Added 57 mins ago
SL
Business Development Partner
Sun Life
Ajax, ON
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 1 hour ago
Sales Representative Intern (Sep-Dec 2026)
ProCogia
Vancouver, BC
…services, life sciences, healthcare, and the public sector, where security, governance, reliability, and performance are critical. Our teams bring together expertise across data science,…
Added 1 hour ago
RT
Solutions Designer
Russell Tobin
Toronto, ON
- Contract
Demonstrated Hands On - experience designing, supporting, developing, maintaining, and configurating Salesforce solutions
Added 1 hour ago
S
Head of Data Systems (Google Stack)
Stacktics
Toronto, ON
- Full-time
Understanding, implementing and automating security controls, governance processes, and compliance validation frameworks
Added 1 hour ago
Senior Operations Coordinator
The Canada Life Assurance Company
Winnipeg, MB
Complete daily reconciliation of portfolio positions and security pricing between custodial and PM systems.
Added 2 hours ago
B
Manager, Road Assist Fleet & Contract Partners
BCAA
Kelowna, BC · Fleet Admin
- Full-time
Experience with Salesforce Field Service, CRM platforms, Moneris terminals, or similar operational systems.
Added 2 hours ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 3 hours ago
M
Library Scientist
Miratech
Toronto, ON
- Full-time
Added 3 hours ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 3 hours ago
C
Computer systems analyst
Cabico
Québec, QC · Coaticook, QC
- $96,000 to $115,000 CAD / year
- Full-time
- On-site
Computer and information systems security/information assurance
Added 3 hours ago
B
Manager, Road Assist Fleet & Contract Partners
BCAA
Kelowna, BC
- Full-time
Experience with Salesforce Field Service, CRM platforms, Moneris terminals, or similar operational systems.
Added 3 hours ago
Senior Campaign Manager (20 Month Contract)
Varicent
Toronto, ON
Proficiency with Salesforce, HubSpot, digital marketing platforms, campaign analytics, and marketing performance reporting
Added 3 hours ago
DevOps Engineer(Salesforce)
Scotiabank
Toronto, ON
The ideal candidate has hands on experience with Salesforce metadata deployments, DevOps tooling, and environment strategy, and can collaborate effectively with developers, admins, QA, and…
Added 4 hours ago
S
Business System Analyst
SMARTFOX
Canada
- Full-time
Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Added 4 hours ago
Senior Manager, Sales Effectiveness Seismic Product Owner, GTB - Toronto
Scotiabank
Toronto, ON
…Business Conduct, Operational Risk program, and Information Security standards by reporting any unusual occurrences or fraudulent activities as per established…
Added 4 hours ago
Salesforce Administrator
Aviva
Toronto, ON · Markham, ON
The Salesforce Administrator will be responsible for platform configuration, user support, data quality, process automation, reporting, security management, and continuous improvement…
Added 4 hours ago
M
RQ11723 - Solutions Designer - CRM - Senior
Maarut
Toronto, ON
- Contract
Configurating and integrating Salesforce with other
Added 5 hours ago
DT
Salesforce Marketing Cloud Lead Engineer
Diligente Technologies
Mississauga, ON
- Full-time
Role: Salesforce Lead Engineer – Marketing Cloud Advanced
Added 5 hours ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
…responsible for the architecture, governance, integration, security, resilience, and lifecycle management of the company’s enterprise systems and hybrid infrastructure. This role owns the…
Added 6 hours ago
P
Marketing Data Analytics Engineer (CA)
PointClickCare
Mississauga, ON
- Full-time
…reporting. This hands-on, backend-focused role works across Salesforce, Marketo, and the data warehouse, increasingly leveraging AI-assisted analytics tools such as Claude, to streamline…
Added 8 hours ago
TI
Delivery Lead
Techpros IT Solutions Inc.
Toronto, ON
- Contract
…across modern enterprise platforms. The team specializes in Salesforce, DevOps, Salesforce DevOps, Java, Spring Boot, Hibernate, Full Stack, and MEAN Stack development, as well as solution…
Added 11 hours ago
SP
Software Engineering LMTS
Salesforce Partner Canada
Vancouver, BC
- Full-time
The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. Equally…

SMARTFOX

Business System Analyst

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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