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Added 1 min ago
MC
FPGA Design & Validation Engineer – 4G 5G Radio (35952)
Myticas Consulting
Ottawa, ON
- Contract
Lead technical work on critical projects and communicate progress, risks and recommendations to senior management.
Added 1 min ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 1 min ago
P
Compounding Operations Manager
Pharmacy.ca
Toronto, ON
- $95,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Compounding Operations Manager to lead the day-to-day operations of our non-sterile compounding laboratory and help build the next stage of our growing…
Added 1 min ago
MC
Senior Trainer, Instructional Design & Training (35927)
Myticas Consulting
Ottawa, ON
- Full-time
We are seeking a highly skilled and motivated Senior Trainer, Instructional Design & Training professional to lead the design, development, and delivery of high-quality training programs…
Added 1 min ago
R
VP of Marketing Operations
Revun
Vaughan, ON
- Internship
This is not a narrow communications or campaign-management role. We are looking for a senior executive who can build the marketing systems, team structure, reporting, and execution…
Added 1 hour ago
DE
SYSTEMS INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
- Full-time
Comparable Job Titles: Lead Installation Technician, Senior Installer, Lead AV Technician, or Senior Systems Technician.
Added 3 hours ago
1
Senior Manager, Clinic IT Services
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
The Senior Manager, Clinic IT Services leads the Support function within Technology Services and is accountable for the quality, reliability, and continuous improvement of IT support for…
Added 3 hours ago
CO
Chief of Police
City of Saint John
Saint John, NB
- Full-time
You will establish and oversee fair, unbiased and transparent systems for hiring, development, supervision, evaluation, recognition, compensation, promotion and discipline. You will prepare…
Added 3 hours ago
Senior Quality Assurance Advisor, Pipeline, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Senior Quality Assurance (QA) Advisor, Pipeline, Pacific Link (Contractor).…
Added 4 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 6 hours ago
UA
Controls Engineer
UpScale Automation Inc.
Windsor, ON
- Full-time
Lead development, modification, and troubleshooting of PLC programs for complex industrial automation systems, independently managing multi-axis and multi-zone control architectures.
Added 6 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 6 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 6 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 6 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 6 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Systems Testing/QA Specialist with strong expertise in enterprise-level software testing, manual and automated testing, test strategy development, test…
Added 6 hours ago
TA
Vice President, Finance & Tax
Thorek/Scott and Partners
Toronto, ON
- Full-time
Improve financial systems, reporting tools and processes through technology, automation and standardized practices that enhance efficiency, reporting quality and control.
Added 7 hours ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
…monthly performance of assigned Cost divisions to supervisors and senior management, providing guidance to Divisional Leaders to assist with cost control decisions. Initiate and assist with…
Added 7 hours ago
BC
Controller
BELFOR CANADA INC.
London, ON
- $110,000 to $130,000 CAD / year
- Full-time
…Canadian accounting standards, tax regulations, and internal control requirements. This role oversees the accounting team, manages the monthly and annual close processes, prepares financial…
Added 9 hours ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
Client Management, Program Management and Senior Engineering responsibilities
Added 10 hours ago
R
Director Data Center Engineering
RBC
Toronto, ON
- Full-time
The role is for Global Data Center engineering lead managing a high performing team of senior engineers responsible for all the networking technology running in the RBC’s global data…
Added 10 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Software Development and Distributed Systems: Deep experience designing, building, and scaling production-grade distributed systems. You understand the full software development lifecycle -…
Added 10 hours ago
PH
Translation Services Coordinator
Public Health Ontario
Toronto, ON
- Full-time
Under the direction of the Team Lead, Production Development and Publishing, supports the implementation and execution of PHO's French Language Services (FLS) policy and strategy as well as…
Added 10 hours ago
SN
104R2-26-3 Indigenous Transitions Facilitator
Six Nations
Ohsweken, ON
- Full-time
…and supervision of the Home and Community Care Manager, the Senior Manager of Primary and Clinical Care and the Director of…

SMARTFOX

Business System Analyst

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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