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Added 8 mins ago
PROGRAM DIRECTOR BUSINESS SERVICES & CONTRACT MANAGEMENT
City of Toronto
Toronto, ON
Lead the assigned Business Services portfolio through managers, setting priorities, delegating decisions, monitoring performance and resolving barriers to delivery.
Added 8 mins ago
Sales Representative Intern (Sep-Dec 2026)
ProCogia
Vancouver, BC
…will work alongside experienced practitioners on meaningful technical challenges and contribute directly to both client solutions and the platforms and products we are building…
Added 8 mins ago
T
Senior Product Manager, Partners
Taiv
Winnipeg, MB
- Full-time
Write clear requirements and partner with the Partners technical lead to plan delivery and keep technical decisions in line with product direction.
Added 8 mins ago
T
Senior Product Manager, Advertisers
Taiv
Winnipeg, MB
- Full-time
Write clear requirements and partner with the Ads technical lead to plan delivery and keep technical decisions in line with product direction.
Added 8 mins ago
T
Key Corporate Accounts (Project Management)
Teknion
Toronto, ON
- Full-time
Technical Oversight: Master order specifications (finishes, electrical, configurations) and work with Technical Services to ensure accurate implementation.
Added 8 mins ago
DC
Senior Accountant - Private Enterprise
DMCL Chartered Professional Accountants
Port Coquitlam, BC
- Full-time
…exposure to different leadership styles, client types, and technical challenges. This team values mentorship, collaboration, and continuous development - you’ll be surrounded by colleagues…
Added 8 mins ago
AC
Senior Structural Designer
Allnorth Consultants Limited
Regina, SK · Saskatoon, SK
- Full-time
…in either our Saskatoon or Regina office. Our work combines technical expertise with creative problem-solving to deliver practical, high-quality design solutions across a variety of…
Added 8 mins ago
AC
Mechanical Designer
Allnorth Consultants Limited
Regina, SK · Saskatoon, SK
- Full-time
We are seeking Mechanical Designers to join our team in either our Saskatoon or Regina office. Our work combines technical excellence with innovative problem-solving to deliver practical…
Added 8 mins ago
AC
Senior Mechanical Engineer
Allnorth Consultants Limited
Regina, SK · Saskatoon, SK
- Full-time
…in either our Saskatoon or Regina office. Our work combines technical excellence with innovative problem-solving to deliver practical engineering solutions that make a lasting impact on the…
Added 8 mins ago
AC
Senior Structural Engineer
Allnorth Consultants Limited
Regina, SK · Saskatoon, SK
- Full-time
…in either our Saskatoon or Regina office. Our work combines technical excellence with innovative problem-solving to deliver meaningful projects that make a lasting impact on the communities…
Added 8 mins ago
Site Quality Technician - Travel Canada (m/f/d)
Nordex Group
AB
Prepares reports for the Quality Lead, Site Manager and the Quality Manager summarizing the status of all quality issues and activities on site.
Added 8 mins ago
Assistant Plant Manager
Univar Solutions
Edmonton, AB
…the facility. This role partners with the Plant Manager to lead production activities, drive continuous improvement initiatives, oversee maintenance and inventory processes, and develop a…
Added 8 mins ago
EG
Structural Team Lead - Building Engineering
Egis Group
Ottawa, ON
- $105,000 to $130,000 CAD / year
- Full-time
Structural Team Lead is a senior structural engineering leadership position based in Ottawa, Ontario, Canada, responsible for managing a team of structural engineers and BIM technologists…
Added 8 mins ago
A
Electrical, Instrumentation & Control Specialist
Artelia
Mississauga, ON · Montreal, Québec
- Full-time
Prepare project documentation including but not limited to bills of materials, calculations, data sheets, detailed drawings, specifications, technical reports, and test plans;
Added 21 mins ago
T
Senior Product Manager, Advertisers
Taiv
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Write clear requirements and partner with the Ads technical lead to plan delivery and keep technical decisions in line with product direction.
Added 21 mins ago
T
Senior Product Manager, Partners
Taiv
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Write clear requirements and partner with the Partners technical lead to plan delivery and keep technical decisions in line with product direction.
Added 21 mins ago
IE
Intermediate/Senior Piping Designer
Integra Engineering Ltd.
Lloydminster, AB
- Full-time
Ensure all designs meet technical specifications, regulatory codes, and client requirements.
Added 21 mins ago
R&
Program Manager - Non-IT III
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead agile ceremonies and coordinate delivery teams
Added 21 mins ago
AA
Auto Body Repair Planner/Production Manager (Bedford)
Assured Automotive
Bedford, NS
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 21 mins ago
OP
Energy Market Affairs Supervisor
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Affairs, this position is responsible for providing technical lead and guidance to a dynamic team that supports OPG’s relationship with the IESO,…
Added 21 mins ago
OP
Sr Mgr, SMR Development
Ontario Power Generation
Oshawa, ON
- Full-time
…partnerships within the emerging SMR sector. Working closely with technical, commercial, legal, and executive stakeholders, the Client Manager will contribute to business development…
Added 21 mins ago
GU
Project Manager - Energy and Infrastructure
GenCore Utilities Ltd.
Markham, ON
- $100,000 to $140,000 CAD / year
- Full-time
Manage scope changes, technical queries and commercial notices; prepare change proposals and obtain authorization before proceeding with additional work.
Added 21 mins ago
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Senior Safety and Environmental Specialist
BMT
Ottawa, ON
- $105,000 to $130,000 CAD / year
- Full-time
…fostering an environment where individuals with exceptional technical expertise provide meaningful, practical solutions. Committed to creating a safer, more efficient, effective, and…
Added 21 mins ago
BO
Solutions Architect
Bank of Canada
Calgary, AB
- Temporary
Reporting to the Assistant Director, Banking Operations you will work closely with Scrum Teams to lead the development of Banking Operation technical solution architectures for various…
Added 21 mins ago
RC
Manufacturing Engineer
Randstad Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…architectural-lighting solutions. They are seeking a hands-on, highly skilled Lead Manufacturing & Sustaining Engineer to bridge the gap between product development, operations, and…

SMARTFOX

Business System Analyst

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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