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Added 44 mins ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you…
Added 2 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As People Services AI Solutions & Configuration Lead, you will serve as the technical configuration and solution design expert within our People Services AI squad. You will partner across…
Added 4 hours ago
K
Senior Consultant – Workday Security and Advisory
KPMG
ON · Toronto, Ontario
- Full-time
Support and lead client engagements to implement Workday security, ensuring that deliverables meet the standards and requirements agreed by the client.
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
O
Director, Value Creation Private Markets
OPTrust
Toronto, ON
- Full-time
The Director, Value Creation will lead the modernization of Private Markets investment workflows and drive AI-enabled value creation across the portfolio. This role combines expertise in…
Added 6 hours ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
Hands-on integration experience: Workday Studio, EIBs, Core Connectors, PECI, RaaS, Workday APIs.
Added 10 hours ago
CI
Salesforce Revenue Cloud Architect
CloudKettle Inc
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Take a lead role on major Salesforce Revenue Cloud projects and to solve complex business problems.
Added 12 hours ago
G
Service Desk Specialist
Genpact
Toronto, ON
- Full-time
Lead functional testing, system integration testing (SIT), and user acceptance testing (UAT) for Workday changes.
Added 13 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Laval, QC
- Full-time
The successful candidate will help lead major enhancements and cross-functional initiatives, resolve complex production issues, guide testing and release readiness, and mentor other…
Added 13 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Montreal, QC
- Full-time
The successful candidate will help lead major enhancements and cross-functional initiatives, resolve complex production issues, guide testing and release readiness, and mentor other…
Added 14 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 16 hours ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
Teranet is currently looking for an experienced Workday Lead to coordinate the planning, governance, and continuous improvement of the Workday platform. Acting as the primary liaison…
Added 16 hours ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
Teranet is currently looking for an experienced Workday Lead to coordinate the planning, governance, and continuous improvement of the Workday platform. Acting as the primary liaison…
Added 18 hours ago
S
Business System Analyst
SMARTFOX
Canada
- Full-time
Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Added 19 hours ago
CP
Applications Administrator
Choice Properties
Toronto, ON
- Full-time
…runtime exceptions, and performance across the application, integration, database, and reporting layers, coordinating resolution with internal teams and…
Added 20 hours ago
CP
Applications Administrator
Choice Properties
Toronto, ON
- Full-time
…runtime exceptions, and performance across the application, integration, database, and reporting layers, coordinating resolution with internal teams and…
Added 1 day ago
M
Project Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead complex, global business and technology initiatives from discovery and planning through implementation, transition to operations, adoption, and value realization.
Added 1 day ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead Global Controllership Alignment: Serve as a central integration point to ensure that as we scale, our initiatives are aligned across our Global Process Owners (GPOs), cross-functional…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
LC
Supervisor, Production
Loblaw Companies Limited
Burnaby, BC
- Full-time
…the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize and reinforce the processes and protocols required to provide the best services to…
Added 1 day ago
MT
Coordinator, Student Programs
McCarthy Tétrault LLP
Montreal, QC
- Full-time
…and approaches. Together, these principles shape how we work, lead, and grow - every…
Added 1 day ago
MT
Coordinator, Student Programs
McCarthy Tétrault
Montreal, QC
- Full-time
…and approaches. Together, these principles shape how we work, lead, and grow - every…
Added 1 day ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
…the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize and reinforce the processes and protocols required to provide the best services to…
Added 1 day ago
AL
Senior Human Resources Business Partner
Air Liquide
Montreal, QC
- Full-time
Rigorous Management of Interventions: Lead or collaborate on sensitive investigations (harassment, discipline) and recommend administrative or disciplinary measures accompanied by…
Added 1 day ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The incumbent will lead high-level requirements gathering and analysis of complex systems requests impacting operational processes and the family of enterprise Student Information Systems…

SMARTFOX

Business System Analyst

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

What you’ll do

Act as the functional owner for one or more business platforms such as Salesforce, NetSuite, SAP, Workday, Microsoft Dynamics, ServiceNow, HubSpot, or Oracle
Gather requirements from finance, sales, operations, HR, and customer teams, and translate them into configurations, workflows, and solutions
Configure and customize systems: fields, workflows, approvals, security roles, reports, and automations
Design and support integrations between systems using APIs, middleware, and tools such as MuleSoft, Boomi, Workato, Zapier, or Power Automate
Write SQL queries and build reports and dashboards (Power BI, Tableau, or native tools) that give leaders trustworthy numbers
Map current and future-state processes, and find where automation and better design can remove manual work
Lead system implementations, upgrades, data migrations, and releases, including testing, user acceptance, training, and go-live support
Troubleshoot system issues, find the root cause, and prevent repeat problems
Manage vendor relationships, license usage, and the roadmap for the platforms you own
Maintain data quality, access controls, and documentation, and support audits and compliance (SOX, privacy, security reviews)
Work in Agile or hybrid delivery with developers, architects, and project managers

Find your level

Level Typical experience What you’ll own
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Business Systems Analyst II - 2-5 years : Owning a platform or module end to end, leading enhancements and integrations, managing stakeholders, mentoring newer analysts
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions

Promotion criteria are written down at every level, with regular career conversations. Many of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management roles.

What you bring

Must have

Understanding of how business processes (order-to-cash, procure-to-pay, hire-to-retire, lead-to-revenue) map to systems
Strong requirements gathering, documentation, and process mapping skills
Comfort with data: SQL or advanced Excel, and an eye for numbers that don’t add up
Clear communication with both business users and technical teams
Problem-solving mindset and the patience to see a change through testing and rollout
Degree or diploma in Business, Information Systems, Computer Science, Accounting, or a related field, or equivalent experience. We hire for ability, not just credentials.
Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required)

Hands-on experience administering or configuring an enterprise platform (Salesforce, NetSuite, SAP, Workday, ServiceNow, Dynamics, or similar)
Certifications: Salesforce Administrator/Business Analyst, NetSuite, Workday, CBAP, ECBA, PMI-PBA, ITIL, Scrum, or Microsoft Power Platform
Experience with APIs, integration platforms, or low-code/no-code tools
Familiarity with Jira, Confluence, Azure DevOps, or similar
Exposure to data migration, ETL, or data governance
Knowledge of SOX, privacy (PIPEDA), or other compliance requirements
Industry background in [finance, healthcare, retail, manufacturing, SaaS, logistics, etc.]
Fluency in French, an asset for roles serving Quebec or bilingual users [if applicable]

Apply About employer

More about this job

Responsibilities

Own and configure business platforms, gather requirements, map processes, and deliver workflows, integrations, reports, and automation. Lead or support implementations, upgrades, migrations, testing, training, troubleshooting, vendor management, data quality, access controls, and compliance.

Requirements

Requires understanding of business processes and how they map to systems, strong requirements gathering and process documentation skills, SQL or advanced Excel capability, clear communication, and problem-solving skills. A degree or diploma in a related field or equivalent experience is required, along with legal authorization to work in Canada.

Skills

Requirements Gathering
Business Process Mapping
SQL
Advanced Excel
Reporting and Dashboards
Systems Integration
API Integration
Workflow Automation
Data Migration
User Acceptance Testing
Troubleshooting
Data Governance
Stakeholder Communication
Agile Delivery
Access Control

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
NetSuite
SAP
Workday
Microsoft Dynamics
ServiceNow
HubSpot
Oracle
SQL
Power BI
Tableau
APIs
MuleSoft
Boomi
Workato
Zapier
Power Automate
Agile
Jira
Confluence
Azure DevOps
ETL
Data Governance
SOX
PIPEDA
Salesforce Administrator
CBAP
ECBA
PMI-PBA
ITIL

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