Human Resources Manager

What you’ll do :-

• Partner with business leaders and managers to solve people challenges, from hiring plans and restructures to performance and team health
• Lead full-cycle employee relations, including investigations, accommodations, progressive discipline, and respectful workplace matters, with sound judgment and discretion
• Advise on employment standards, human rights, health and safety, and pay equity requirements across provinces and territories, and keep policies compliant as laws change
• Manage termination, layoff, and leave processes (maternity and parental, medical, bereavement, and others) with empathy and legal care
• Own talent acquisition strategy with recruiters and hiring managers, including workforce planning, employer branding, and diverse and newcomer talent pipelines
• Run onboarding, probation check-ins, and retention programs so new hires ramp up quickly and stay
• Design and administer compensation, benefits, and recognition programs, including salary benchmarking, job architecture, and annual review cycles
• Lead performance management, succession planning, and learning and development programs that grow careers from within
• Support labour relations, including collective agreement administration, grievances, and bargaining, where applicable
• Drive DEI, accessibility (AODA, ACA, or provincial equivalents), Indigenous inclusion, and employee engagement initiatives with measurable results
• Use HRIS and analytics tools (Workday, UKG, ADP, BambooHR, SAP SuccessFactors, Power BI, or similar) to track turnover, engagement, and hiring trends and turn them into action
• Use AI-assisted tools carefully to speed up policy drafting, job postings, and data analysis, with your own judgment and confidentiality standards on every decision
• Coach managers on difficult conversations, feedback, and leadership skills
• Manage HR budgets, vendors, and, at senior levels, a team of HR professionals

Find your level :-

• Level - Typical experience - What you’ll own
• HR Generalist / Associate HR Manager - 0-3 years : Employee inquiries, onboarding, HRIS data, leave and benefits administration, and supporting investigations, learning with a dedicated mentor and a clear path to your CPHR
• HR Manager - 3-7 years : Owning HR for a business unit or region, handling employee relations and investigations, leading hiring and compensation cycles, and coaching leaders
• Senior HR Manager - 7+ years : Setting people strategy, leading complex employee and labour relations matters, managing an HR team, advising executives, and shaping culture and the HR roadmap

Promotion criteria are written down at every level, with regular career conversations. Many of our HR professionals have moved into HR business partner, total rewards, talent management, labour relations, and HR director roles.

What you bring

Must have :-

• Working knowledge of Canadian employment law, including employment standards, human rights, privacy, and occupational health and safety
• Hands-on HR experience from a job, co-op, internship, or volunteer role, with strong employee relations and recruiting fundamentals
• Sound judgment, discretion with confidential information, and the ability to stay calm and fair in sensitive situations
• Clear communication in writing and in person, with the confidence to advise managers and leaders
• Diploma or degree in Human Resources, Business, Psychology, Industrial Relations, or a related field, or equivalent experience. We care about what you can do
• Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)

Nice to have (not required) :-

• CPHR designation, or progress toward it (we cover membership, exam, and renewal fees)
• Certificates such as Certified Human Resources Leader (CHRL), SHRM-CP, Workplace Investigations, Mediation, or Compensation Analyst
• Experience with HRIS platforms (Workday, UKG, ADP, BambooHR) and HR analytics
• Experience with workplace investigations, accommodations, or performance improvement plans
• Familiarity with unionized environments, collective agreements, and labour relations
• Knowledge of pay equity, total rewards, or benefits administration
• Experience supporting remote, hybrid, or multi-province workforces
• Industry background in [healthcare, tech, retail, manufacturing, banking, mining and energy, education, public sector, hospitality, etc.]
• Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
• Government reliability status or security clearance, or willingness to obtain one [if applicable]